The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

ABSA ATM / absa atm swallowed my cash deposit money

1 196 Tsutsume village Namibia drive, Alexandra, Johannesburg, South Africa

Good day

I tried depositing money into my absa account at an atm at fourways mall on the 5th january 2019. I did everything I was told by the atm : id number, account details, reference name and surname. After I put in all the requested info my account details appeared on the screen. I confirmed that the details were correcct. A deposit of r8400 was already in the atm. As I was waiting for my cash deposit slip it showed an error message saying some of the notes cant be used. The machine kept on opening and closing as I was expectiong the notes to come out, but it didnt. Gave me a slip to say I should contact my nearest branch. I logged a complaint on the 7th and I still havent recieved any feedback.

I would like the funds back into my account as my debit orders have been bouncing, this is a major inconvenience for me. I need money in my account. This was the money I was planning on using for january.

Za
Jan 15, 2019

Post your comment