ABN AMRO Bank / credit card amt
According to me, I need to pay only rs.14, 183.84/- but the latest statement shows that I need around 30, 000.00. I had already pointed out the facts in the customer care and launched complaint with the reference to this with the no.1696150 - customer care executive rajini. after that I gave the complaint again to the customer care executive mr. arul and the number is [protected] for which he told me that I will get call back within 24 hrs.
Till now I have not got any call from the banker.
Still after paying the outstanding amount promptly, I am penalized.
• there is no abn amro bank at coimbatore, so I pay through some agency for that you are debiting my account for late payment fee & finance charges for that again service tax etc…
• four times my account is debited for get set go offer and after so many discussions/calls to cust care, my account got reversed.
• for an already cleared emi worth rs. 2139/- it has shown till nov-08, for that difference amount we are charged interest, finance charges etc..,..
• I had not received statement for a couple of months for that I had launched complaints
• again for the reversal of charges I had made so many calls to customer care.
Really I am fed up with your card and people; I don’t want to continue and want to surrender the card.
Kindly do the needful immediately.
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