My husband and I had used Abella Studio's and had the opposite experience. We were very pleased with our photographer. We did know that the photographer was contracted. He showed up on time, and took unlimited pictures which was one of our requirements. He was NOT intrusive at all - to tell you the truth, I didn't personally see him at all during the ceremony.
I do agree with the statement that most of the pictures were of myself and my husband, but that is what we wanted. I do give my photographer a 2.5 stars out of 5 for being creative, but when we suggested poses or places he was more than accommodating. If we had a specific request for a shot, he was great about it.
The photo package that we requested was just photo's only, no videography. The photo's were digital, and when we requested proof's on CD, the wrong CD was originally sent to us, my husband had called and we received the correct CD about a week later. Our problem was resolved with no issues. When we discussed the wedding package with Abella's we asked questions and they were answered. We knew upfront about photo editing, and we were told that the touching up was a separate apt., and was done so because we had to approve the photo's prior to finalizing them.
Buyer beware, the service is as good as the customer. Another words, communication is the key, if you don't like AT THE TIME OF SERVICE like what you are getting DON'T keep you mouth shut - Speak up! Remember - You are paying their salary. If you don't like a pose (Even on your wedding day) say something. You make suggestions on how You want to look, or be posed.
Sorry if this seems a little too blunt.