Abco Brand Builders LLC
reviews and complaints

I have worked demos for what used to be ABCO Brand Builders or Top Shelf Brand Builders and have never had a problem with Pam Milan as my Manager. She was always there to answer any questions I called her on and has even helped me out when the Comdata Card did not work. She even paid for my products over the phone with her own credit card when I left my wallet at home.
She has always been reasonable and very helpful so I find it hard to believe some of the over exaggerated complaints I am reading.
And I do not know why you are blaming her for your payment problems. I have been working on/off with them for 4 years and don't think that is her department.

I have had issues with Dianna Offutt in getting my pay. She is the one that owns the company and pays everyone. They say they pay weekly but I have received my pay late many times but it comes eventually. It would be fine if they just said something. I don't really have a complaint except about the pay. Dianna is never consistent with bonuses like she promises in training. Have got only $45.00 on demos that were slow and not my fault and received an ugly nasty email from Dianna in all caps saying I had better sell more. It was very demanding rude email. I have only had a conversation with her and she was rude on the phone.

Are you sure you are not blaming the wrong person? Pam has been my go to person and never had a problem. She has to do as Dianna says. I asked her about my pay once and she said told me to contact Dianna. I have heard other Reps in stores slam Dianna and ABCO but everyone likes Pam.

I have had the pleasure of working with Pam Milan at ABCO Brand Builders for over 5 years and find her to be the most professional Manager if have ever worked with. She is a total people person and always there to help! She has never once not returned my phone calls within a couple of hours and is always available should you need her during an event. Through her guidance and mentoring, I have learned a lot about Customer Service and feel she wants me to succeed in all I do with her words of encouragement. She does have high expectations as all proper business manager should have and expects professionalism but I have never encounter any of what the other reviews have portrayed her as being a liar, unprofessional, yelling or anything close to this. Quite the opposite!

Makes me think these people just were not up the the standards clearly set forth in the policies and training of the company. In fact, they sound completely unprofessional. She has been there for me anytime I had an issue with a demo or event and bent over backward to resolve it quickly. She encourages me to do their best and has always offered nothing but kindness and compassion to me even when I called in sick day of the event. In my opinion, she is one of the best Managers I have worked with in this industry and I have worked for many.

I would endorse her completely and encourage anyone reading these complaints to think twice before they believe them. Quite frankly they sound bitter and hope they do not take that attitude into their business. I bet they were not up to par for this company. The one thing I do know is if I have an issue or need further information, Pam is the one I call as I know she will bend over backward to get me what I need to make sure my demo/event is the best it can be.

Not once, even when I had an issue on a demo, did she blame me or chastise me. She simply called the Mgr at the store and handle it quickly so I could proceed. I find her open, friendly and always accommodating no matter what the issue is.

If you follow procedure and policy, you are rewarded with Bonus which I find refreshing as I have worked for other companies. Plus they pay weekly. I do not have to pay out of pocket for product and the only time I did, I was reimbursed immediately.

This is a good company and great staff and would recommend them highly

Think twice before you believe what you read from disgruntled past employees as some of what they are saying sounds like bitter rantings over something they did.

While preparing for an assignment I was doing some resarch for the product. The website that the company provided had a broken link to the customers product information. So I called in and asked Pam how I could get more information.
She gave me the website information and told me that they will have all the information that I needed.

I like to be very informed.
I got the inormation from the website and did the event. They even paid me a bonus because I did so well.
Then Pam would not answer 7 phone calls and about 12 Emails. Then out of the blue she calls me up and with my wife and daughters listening. She proceeds to verbally strip me of all dignity that I had in my body. This went on for more than 1 hour.
She told me that if I went thre the online oreintation that all would be forgiven. I did then she called me and told me it was over.
Then she called me back and yelled at me again Because I sent a thank you Card to the assistant. She threatend me.