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ABC New Move Ltd./Moving Services / Paid $1600 and major damages to furniture. Owner will not take any responsibility or discuss any resolution

1 Glen DriveCoquitlam, British Columbia, Canada
Contact information:
Phone: 604-727-2210

Paid $1, 600 and multiple furniture items were damaged. Owner is not willing to take any responsibility or discuss any resolution. I used this guy twice before and the service was good, so I called again based on past performance. Wow, what a different experience it was this time. Furniture items left out on the street so we all could not leave to be at delivery end. One mover fell down three times with furniture items which resulted in damages. Would not use truck lift for heavy items and as a result they were dropped and damaged. Would not move any plants after the movers had already moved them outside on to the sidewalk. Left furniture items and boxes outside on the sidewalk and did notput them on the truck or move them. We had to move them back inside the old place and make arrangements to come back. Very unprofessional and inexperienced Russian team of movers. Owner was agrumentative and extremely rude. He expected us assist in the lifting and shrink wrapping. Not what website claims at all. Definitely not someone I wouldl use again or recommend tthis guy to anyone. Definitely NOT 100% Satisfaction Guaranteed

May 7, 2015

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