Menu
ABC Gift Cards
ABC Gift Cards Customer Service Phone, Email, Contacts

ABC Gift Cards
reviews and complaints

www.abcgiftcards.com
www.abcgiftcards.com

Learn how the rating is calculated

1.5 8 Reviews
Verified
The authenticity of the customer service contact information for ABC Gift Cards has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ABC Gift Cards complaints 8

ComplaintsBoard
D
1:48 am EST

ABC Gift Cards didn't get my refund

I am always aside from writing reviews, but I think now I have to do this.
So several weeks ago my friends gave me a Costco gift card I wasn't planning to use as I usually shop at different places. So I decided to combine the useful with the pleasant and to sell this $200 gift card to them.
Still haven't received my money. Called and emailed them numerous times, they answer me with stupid bot-generated emails stating that my issue will be resolved on a first-come. What the hell is this? Are you overwhelmed by complaints or what? Shame on you!

Read full review of ABC Gift Cards
Hide full review
ComplaintsBoard
N
3:38 am EST

ABC Gift Cards Buyers beware!

Attention. It's not written in their policies, so you have to know it BEFORE dealing with them.
If you don't use your gift card within ninety days, your money will magically disappear. You may ask: can it actually happen? Who wouldn't use a card within 3 months? Well, you won't believe, but it happens.
I gave a gift card with a $500 balance to my daughter, but she had no time for a proper shopping as she had to leave abroad for a long time when she returned and wanted to use the card, it was empty.
So now we're out of five hundred dollars :(

Read full review of ABC Gift Cards
Hide full review
ComplaintsBoard
J
5:36 pm EDT

ABC Gift Cards gift card

Charged twice for one gift card ordered - Company refused refund for second charge. Customer service discourteous.

Starbucks gift card purchased on 8/24/17. Received one confirmation - and then second card showed up - no sales confirmation. Initially VISA was charged 4 times for one purchase. After complaining it was reduced to 2 - but ABC gift cards (CASHCARD.OCM) refused to remove second charge.
Be careful of the possibility that you will be charged several times on your credit card!

Read full review of ABC Gift Cards
Hide full review

Is ABC Gift Cards legit?

Our verdict: Complaints Board's thorough examination reveals ABC Gift Cards as a legitimate entity with notable strengths. Despite a 12% resolution rate on customer complaints, which invites a closer look, ABC Gift Cards stands out for its commitment to quality and security. Clients considering ABC Gift Cards should delve into its customer service record to gauge compatibility with their expectations.

ABC Gift Cards earns 91% level of Trustworthiness

Perfect Trust Endorsement: ABC Gift Cards achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for ABC Gift Cards. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of ABC Gift Cards's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Abcgiftcards.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up ABC Gift Cards and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While ABC Gift Cards has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 12% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • ABC Gift Cards protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
ComplaintsBoard
M
8:48 am EDT

ABC Gift Cards No money on card

I bought a $100 worth gift card from www.abcgiftcards.com website and gave it as a present for a friend.
When my friend tried to use it she found out that card was empty, there was no money on it!
I was embarrassed and extremely disappointed and demanded some explanation from ABC Gift Cards. They did not explain anything and promised to contact me back later but never did. That was terrible and I will never use ABC Gift Cards!
I have no idea what happened and I guess I'll never find out.

Read full review of ABC Gift Cards
Hide full review
ComplaintsBoard
S
2:15 am EST

ABC Gift Cards Fraudulent gift card seller

I have purchased a Costco gift card from ABC Gift Cards website as a present for a family member. When my mother tried to use the card it was not working. First of all I contacted ABC Gift Cards and demanded some explanation and my money back. These scammers did not even bother to reply, then I contacted Costco and they said that they never allowed ABC Gift Cards sell their cards! Please, do not deal with this fraudulent seller, you will only lose your money. They are selling gift cards without any permission!

Read full review of ABC Gift Cards
Hide full review
ComplaintsBoard
S
1:43 am EDT

ABC Gift Cards I was robbed!

I bought several gift cards from www.abcgiftcards.com and after I paid they just disappeared! Cards were purchased more than three weeks ago and still no sign of them! They don't answer my messages and completely ignore me! This was the first and last time I will ever buy from this fraud company. These people will scam everyone out of their money. Please, keep your money safe and don;t let them steal from you.

Read full review of ABC Gift Cards and 1 comment
Hide full review
1 comment
Add a comment
Q
Q
Qybn
, US
Jun 10, 2016 10:30 am EDT

ABC/CardCash Gift Cards
Order# 1096384
Date Action Value
12/18/15 Bought 24 $50.00 $1, 200.00
Walmart Gift Cards
1/24/16 Registered telephone complaint - Cards not accepted by merchant

1/24/15 - Registered several telephone complaints
5/9/16
3/4/16 Email to ABC detailing problem
3/7/16 Email to ABC detailing problem
3/8/16 Email to ABC detailing problem
3/9/16 Email to ABC detailing problem
3/10/16 Email to ABC detailing problem
3/12/16 Email to ABC detailing problem
3/13/16 Email to ABC detailing problem
3/14/16 Email to ABC detailing problem
3/15/16 Email to ABC detailing problem
3/22/16 Email to ABC detailing problem
3/24/16 Email to ABC detailing problem
3/25/16 Email to ABC detailing problem
3/28/16 Email to ABC detailing problem
3/29/16 Email to ABC detailing problem
3/30/16 Email to ABC detailing problem
3/31/16 Partial resolution $646.30
5/2/16 Email to ABC detailing problem
5/3/16 Email to ABC detailing problem
5/5/16 Email to ABC detailing problem
5/6/16 Email to ABC detailing problem
5/9/16 Suggestion to ABC for resolution

ABC/CashCard has declared this issue closed
Final resolution denied.

ComplaintsBoard
P
12:05 pm EDT

ABC Gift Cards BUYERS BEWARE!

I purchased a gift card valued at $100 from ABC Gift Cards. I tried to use this card and it was denied because the card had never been activated. ABC Gift Cards denies any responsibility, since their guarantee is only for 45 days. BUYERS BEWARE!

Read full review of ABC Gift Cards
Hide full review
ComplaintsBoard
P
7:07 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ABC Gift Cards Fraudulent gift card sold

abcgiftcards.com sells store gift cards in the secondary market through its website. I purchased a Barnes&Noble(B&N) gift card at a 12% discount from face value. I paid $150.97. When I tried to use the card at a B&N store for the first time, it showed a ZERO balance--meaning that the card was fraudulent. I immediately contacted abc, and they demanded that I send them a scan of the card, which was not possible at the time because I was travelling and do not have a smartphone. I asked that they cover my cost of sending a scan (which would have to include renting computer time) from the hotel, and they ignored my request. I asked them why they couldn't accept an email with the card number and pin number, and they could only parrot their requirement of a scan. Eventually, I managed to get a scan over to them, but the process took over 2 weeks to resolve. Having researched problems with gift cards over the web, I think it quite likely that the gift card was probably bought via a stolen credit card or number, and re-sold to abc. The card was probably cancelled by B&N once they found out about the fraud. Another possibility is that the seller kept the number and PIN and bought merchandise at B&N's website, where a physical card is not necessary. ABC only guarantees cards for 45 days, so it is imperative to spend the card as soon as possible after receipt.

Read full review of ABC Gift Cards and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
N
N
Nick4344
, US
Aug 14, 2018 10:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I got a burger king card put it on Google pay went to bk and ordered food and they said i can't use it because they don't have a barcode reader and don't take Google pay! So now i have a $10 card i cant use! Cancel my bk card a return my points. I'll try some other card...
I'm not getting stuck with something i can't use!

Z
Z
Zalmon
Fort Collins, US
Aug 28, 2013 5:01 pm EDT

DON'T USE THESE GUYS. abcgiftcards.com buys used gift cards with existing balances from people, and sells them for a discount to other folks. I bought 2 Cabela's gift cards - a $70 & $80 card. I received them promptly in the mail and immediately went to Cabela's site to confirm the cards balances. They had both been used and redeemed and carried zero balances. MY MAIN POINT IS: WHAT KIND OF BUSINESS SELLING USED GIFT CARDS IS SO UNSOPHISTICATED AS TO NOT CHECK A CARD(S) BALANCE JUST PRIOR TO MAILING IT? The answer escapes me. Anyway, I contacted them promptly and filed a claim with them. Their warranty / guarantee is only 45 days from purchase, so it is best to act immediately. I had to go their cardcash.com site to be able to contact them via email. Their abcgiftcard.com site had no contact page. I will give them that their claims service was good. Within days they acknowledged my email, kept me updated to the progress, and credited my money with 5 or 6 days of filing. WHY SHOULD A PERSON EVEN HAVE TO EXPERIENCE THIS FRUSTRATION IN THE FIRST PLACE? Again, the answer escapes me.

Overview of ABC Gift Cards complaint handling

ABC Gift Cards reviews first appeared on Complaints Board on Dec 9, 2012. The latest review didn't get my refund was posted on Dec 20, 2017. The latest complaint Fraudulent gift card sold was resolved on Dec 09, 2012. ABC Gift Cards has an average consumer rating of 2 stars from 8 reviews. ABC Gift Cards has resolved 1 complaints.
Ratings on other sites
Trustpilot
Trustpilot
2.0
16 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ABC Gift Cards contacts

  2. ABC Gift Cards phone numbers
    +1 (800) 364-0488
    +1 (800) 364-0488
    Click up if you have successfully reached ABC Gift Cards by calling +1 (800) 364-0488 phone number 0 0 users reported that they have successfully reached ABC Gift Cards by calling +1 (800) 364-0488 phone number Click up if you have UNsuccessfully reached ABC Gift Cards by calling +1 (800) 364-0488 phone number 0 0 users reported that they have UNsuccessfully reached ABC Gift Cards by calling +1 (800) 364-0488 phone number
  3. ABC Gift Cards headquarters
    990 Cedar Bridge Ave. Ste. B7 RM 365, Brick, New Jersey, 08723, United States
  4. ABC Gift Cards social media
ABC Gift Cards Category
ABC Gift Cards is related to the Retail and Online Shopping category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.