ABC Financial / Gold Gym / attempting to get more money out of consumer
I cancelled my membership at Golds Gym Buford GA in which was going bad conditions such has shutting down the gym for 3 days failure to pay the power bill, no cable, the bathroom shower of them not working, no paper towels to dry your hands and on top of it people were not getting paid.
I cancelled my membership on December 10, 2010. I sent a certified letter to ABC Financial in which they received December 14, 2010 and signed by a Jeff Haas. I told them that do not charge my credit card and if any questions feel free to call me and or email. However I received a letter from ABC Fiancial dated December 16, 2010 stating that I owe $49.98. I flipped out. FIrst of all my contract I signed back in January 2009 was month to month and can cancel it anytime. I was billed last on November 21, 2010 and I cancelled on December 10, 2010. How do they figure I owe 2 months.
I made a call to ABC Financial on December 20, 2010 and a female rep answered the phone who did not know how to pull my acct and took her at least 15 minutes to look at the acct. After a brief discussion, I asked for her supervisor, waitied another 10 minutes and a male supervisor came on and afer a brief discussion started to overtalk me and had to scream over him. I then asked for his supervisor, and a female supervisor came on and I told her the first rep did not know how to pull up the account. The second supervisor overtalked him and had to scream. I told her pull the tape and if not I will subpoena the tape and this is showing me no class. I told the female supervisor I AM NOT GOING TO PAY THIS. Well they kept saying you have to give a 60 day notice. WRONG. In the back of the contract states a 30 day written cancellation. I did that. However they asked if I had the contract in front of me, told them NO, I am driving how do you except me to have that in front of me. However I stated also I am not going to pay it and if it comes down going to court in small claims court I will do it. I told them I deal with contracts all day so I know what I am talking about. I asked 3 times do you want to go to court. All she could say that is up to me. I told her Ok, will see you in court and hung up. I even asked before I hung up who was her supervisor who gave me a statement NO MATTER WHAT WHERE EVER YOU GO THEY WILL TELL YOU THE SAME THING. REALLY. Of course the letter they sent me, well lets say, the consumer has the advantage.
After reviewing the contract, I know where they got the 60 day of the automatic renewal in which I never signed or inital it, but ONCE AGAIN IT WAS STATED on their end it was. Even if there call was recorded they better review the tape again because the next step I will record my own call since I am in GEorgia I can.
This ABC Financial claims to have a A rating in the Better Business Bureau. Wrong. They have a F rating with me. This company will try everything in the book to attempt to fraud the consumers in getting more money unless you read the contract carefully. Now they want me to send the back of the company in whcih they claim in the computer they have a copy. I forgot the reps do get paid cheap wagers so they act this way. UNREAL, Unprofessional conduct, make false statements to consumer, unfair business practices, fraudulent billing.
Of all the complaints I see on the interent about this company, I could not see. I am surprised this company is still in business and not have been shut down for their billing practices and unfair business practice. I guess and it seems no attorney wants to take this company on for a class action suit. I wonder if they are afraid of this company. It is sicken to me that a company like this can attempt to scam consumers, treat consumers with disrespect the consumers, and making false statements and still in business is beyond me. Maybe a website needs to be started to see how many complaints of ABC financial has I am sure it is about 50 pages wrong.
I will fight this matter over $50.00. It is sad.
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