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CB Real Estate Review of Abacus Property Management Pte Ltd
Abacus Property Management Pte Ltd

Abacus Property Management Pte Ltd review: poor standard of condo management 1

D
Author of the review
5:17 am EST
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This review was chosen algorithmically as the most valued customer feedback.

Customer Service: Customer service is non-existent. Defensive attitude. Emails do not get timely response.

Supervision of Sub-contractors: Subcontractors (e.g. gardeners) sometimes don't clock in/out and MA blindly pays for the work/headcount without any checking.

Gym Management: Treadmills are frequently out of order with long repair leadtimes.

Security: Residents/Non-residents often tailgate and Security Guards do not ensure that each resident scans his/her access pass and prevent tailgating.

Noisy Residents: No action is taken on noisy neighbours who party/karaoke throughout the night.

General Maintenance/Lighting: Slow response to reports of maintenance/lighting issues. Intercom system spoilt and not repaired for a long time.

1 comments
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Abacus Group
, US
Mar 07, 2020 8:08 pm EST

Hi Dexter, we cannot approve to waive your late payment interest your financial difficulties cannot be a burden to our client