SUBMIT A COMPLAINT

Aardklop / Poor quality accommodation at high prices

Myself and my husnabd booked through Aardklop National Arts Festival accomodation for the weekend of Aardklop. I was working the Saturday and didn't want to go camping as I felt I will be too tired.

On our arrival at our hostess, we were greeted with a bad smell. We were proudly introduced to our bedroom for the 2 evenings. The double bed, that was clearly in no condition for anyone to sleep on, had a visible dip in the middle. Needless to say, we never got any sleep. I had to use additional support to stabilize my back. I had back pain for a week.

Then, secondly, the bath water (YES, there was NO shower) took an hour to fill up - and we didnt even cover our toes with the water.

I wrote a letter to Aardklop, but still have not received any response.

I would not recommend anyone to use their services.

Li

Post your comment