Boy, sometimes you can't follow the logic scheme with some people. Anonymous, you take the day off of work and show up at almost 2:00pm? What if you wanted the vehicle repaired? Then what? Still have to diagnose, order parts, wait for their arrival, repair and then test drive... all by 5:00pm!!! Sometimes people just aren't being realistic. Frankly, I don't mind if people look for freebies, but remember, if someone is going to do you a favor, be respectful of their time.
I also notice that Jonas is an ex-employee huh? Most likely a fired one. When you fail for your next employer you can go on the net and bad-mouth them too.
The worst company in the U.S.? I disagree. How many other companies give you a warranty that's backed in every state, with warranty options to fit your budget? These are things you won't get from any local garage. Look around you'll see.
Sometimes I can't help but wonder when I read some reviews, They seem to have an underlying theme to most of them. Some people are so upset with their own financial situations that the internet is the only way they can vent. Why is it that countless happy customers get their vehicles repaired with out a hitch all have one thing in common, they can afford it. But if it's the opposite, they're getting ripped off.
One thing Mr.Larry Engels at the top of the page never mentions is what type of vehicle he drives. Probably an expensive import... Well Larry, if you drive an expensive import, I'm sorry, parts are expensive too...
In the future, leave a name and city where you are from "anonymous" that way you can be contacted and possibly get your issues resolved.