SUBMIT A COMPLAINT

AAAvery poor customer service

Review updated:

Very poor customer service, their guy told to call roadside assistant again after waiting 3 hrs. because I missed his calls and called him shortly afterwards and he had supposedly left already, but he never came because I never left my vehicle and never saw him.See Top 10 Worst Companies in Schertz, TXI could not wait another three hours so I was extremely upset. I relyed on this service and weren't there when I needed them, I immediately demanded a refund. He called from [protected] and said his name was Lulu, verrry bad experience and do not recommend. Also their system was "down" hmmmm! First and last time with this awful company.

An
Jun 23, 2017
Sort by: UpDate | Rating

Comments

  • De
      Sep 05, 2018
    AAA - Commercials
    Rancho Cucamonga
    California
    United States

    I'm sick of seeing the same AAA commercials especially the one with the lady in pink. That commerical has been for almost a year. It gets on my nerves. I change the station or mute the commercial. You need to put out some new ones.

    0 Votes
  • Am
      Aug 17, 2019
    American Automobile Association / AAA.com - Roadside Assistance
    United States

    I've currently been waiting in my car 2 hours and 11 minutes!! Unacceptable for a spare tire change!

    0 Votes

Post your comment