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Please feel free to browse our reviews and complaints and share your own experience with AAA Commercial Property Management. Your feedback is an important part of our community and will help others make informed decisions.

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11:48 am EST
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AAA Commercial Property Management This company is a scam!

THE COMPANY IS NO LONGER AAA COMMERCIAL PROPERTY MANAGEMENT, IT IS NOW LION RUSH FACILITIES MANAGEMENT GROUP 09/04/2015: Work was completed for this company and signed work order and invoice sent to company. 2 weeks passed and no word on payment, I told Toni over the phone we normally collect payment upon completion (especially when we do business with a new company) and Toni said the payment would be received within the first 2 weeks after completion. 09/16/2015 Toni said the check would be cut and sent out that week and I should receive it within a few days. 09/28/2015 called Toni to see if payment was sent out, she again said it was sent out on the 16th and I should have it any day. 10/01/2015: 30 days from invoice sent, no word or payment received from this company. Called back to speak with Toni and she said the payment was sent, I asked to verify the mailing address and she had the incorrect address on file. (all our invoices have the mailing address on the top) I have no idea where the payment was sent but she said she would cancel that check and have a new one issued that week. 10/16/2015 no payment received, called to speak with Toni and was told it should arrive by Monday. No payment received 10/19/2015 so called again and was told she was out for the day and would be in the next day. Called 10/20/2015 and she was again out. 10/26/2015 Called and spoke with Nicole, she was friendly and took down my information because Toni was unavailable and would have her return my call. 10/29/2015 no returned call or payment received, called to speak to Toni or Nicole and Toni was no longer with the company. I was transferred to speak to Robert in accounting and he told me he would have a check issued, he said he did not know why I had not received the check sent out at the beginning of the month but he would take care of it and make sure it was sent out this week. 11/09/2015: Called and asked to talk to Robert, he was not available and I was transferred to Nicole. She told me she would take my information and have Robert give me a call back. 11/ 13/2015 No call or payment received so I called to speak with Robert and he was unavailable. Nicole said to call back later that day, I called back and he was already gone for the day. 11/16/2015 Spoke to Robert and he said he did not know what happened to the other check or why it did not arrive and he would issue a new check and it should arrive in a few days. 11/30/2015 Called and spoke to Nicole because Robert was unavailable, she told me payment was sent out and it may have taken a while due to the holidays. 12/01/2015: Called and spoke to Nicole, I was upset and told them we needed payment promptly and that they needed to handle the issue now. She told me the check was cut and mailed and could take up to 2 weeks to arrive from New York. (I do not agree, we do business with clients from New York and they pay with 5-7 days) 12/28/2015 I called for an update and Robert said he would have the previous check canceled and would send an overnight check in the mail. He promised I would have payment before 12/31/2015. I told him I did not want to wait for a check and would prefer he paid over the phone with the company card. Robert said that is not an option and said the check would be mailed that night and I would have tracking information before the end of day. 12/29/2015 Called and was transferred to Nicole as Robert was unavailable, she told me she would get in touch with him and ask about the tracking. I asked her to verify payment went out and she said she could not verify, but she assumed it went out because he should have mailed it. She again took my information (Why they did not have it already since it was given probably 10x by now is beyond me) and told me Robert would send me tracking information in a few hours and give me a call to verify that it was sent out. 12/30/2015 No return phone call or tracking, so called back and was told he was out of the office for today and would be back for sure tomorrow. 12/31/2015 Called 10 am CT and he was not in office yet. Spoke to Nicole who called him on his cell and he said the check would be sent out tonight and arrive by Monday 01/04/2015. I was upset. I was told Monday it would be sent out with tracking information and now it is being sent out Today 12/31/2015. I finally did some much needed research and found out the company is brand new, they have only been in business for 3-4 months and have multiple complaints about them involving the same issues with payments being evaded. I found the following information, and will continue to attempt to collect payment every day until it is received and paid. (I found out some of the checks mailed came back as NSF) Below is the people I have talked to trying to receive payment or read from other complaints they are who needs to be contacted to received payment. Nicole - AP person who I takes messages for Robert Long Robert Long - AP "Manager" - [protected]@aaacpm.com cell: [protected] Peter Sloboda - Gathered his info online cell: [protected] I cannot believe a company is able to operate this way, but this is the first and last time we will do business with this company.

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Rob Grose
, US
Feb 29, 2016 8:01 am EST

These clowns have ripped me off to the tune of over $5000.00! I did a water restoration for these clowns and have not been paid for over a year!

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11:00 am EST
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AAA Commercial Property Management Does not pay it's vendors, lies about payment status and changes company name

Vendors and retail clients please be aware of AAA Commercial Property Management / Lion Rush Facilities Management Group. Below is the chronological order of our attempt to collect payment. We work with many RMCs and keep extremely detailed call logs. Most RMCs pay late and are hard to deal with but AAA Commercial Property Management / Lion Rush Facilities Management Group has BY FAR been the worst. -------------------------- 10.8.15 Handyman Secretary: Nicole called and said we had submitted a quote for Sprint Network Site and said the quote has been approved and she would like to know when this could be done. I asked her company name. She let me know it was Lion Rush and I told her I didn't recognize the name and asked if she could send the work order and I would have Matt return her call. Once I got the work order I realized it has originated under the AAA Commercial Property name as the work order was the same - R652950 and found the quote that Matt had submitted to them with the estimated amount of $810. This amount is also on the new work order from Lion Rush as a DNE $810. I called Nicole back to verify that they were associated with AAA Commercial Property and she said yes. I told her I would need to complete a COI and Form w-9 under that company name. She said yes and told me she would email the paperwork. I found the company was files as a new business 9.3.15 See the website below on AAA Commercial Property. We also have two outstanding invoices out to them. Lion Rush Facilities Management Group Inc is a New York Domestic Business Corporation filed on September 3, 2015. The company's filing status is listed as Active and its File Number is 4815336. The Registered Agent on file for this company is Corporate Services and is located at 1488 Deer Park Ave Suite #133, North Babylon, NY 11703. The company's principal address is Corporate Services 1488 Deer Park Ave Suite #133, North Babylon, NY 11703. http://www.kudzu.com/m/AAA-Commercial-Property-Management-65459912 10.9.15 Handyman Secretary: I called and spoke with Toni in accounting. She told me both of the following invoices are scheduled to go out on 10.16. She told me invoices are 30-45 days net pay. I then asked about the company Lion Rush and she said they had changed names. 10.12.15 Lead Carpenter: I called and spoke with Nicole and let her know that we would accept the job per our estimate and their submitted work order, but as they had only done two jobs through us so far, and one was already overdue for payment, that we would not schedule the job until all payments were caught up. She was going to transfer me to accounting, but I told her that Debi had already done it this past Friday, stated who was spoken to, and what the verdict was. Nicole was actually very understanding about it all, and I told her that as soon as we had checks in hand, I would be in touch with her to schedule the work. She thanked me and we ended the conversation. 10.20.15 Handyman Secretary: I called and again spoke with Toni in accounting. She let me know the checks for work orders R652877 and R652848 were cut on the 16th and mailed this morning. I thanked her for her information. 10.27.15 Handyman Secretary: I called to speak with Toni again in accounting. She again told me the checks were issued on the 16th and they were mailed out on the 20th. I told her it should not take 7 days for the checks to get from New York to Missouri. She said well you should be getting them any day. I asked her to verify the address and she did this correctly. I told her I would wait a couple more days and call her again if the payments were not received. 11.4.15 Handyman Secretary: I called for Toni and she will not be in the office for another hour. I left my information for her to return my call. I also asked to speak with Michael Donald which is the listed AP Personnel on the work order. He will not be coming to the office today and I was told Toni would be my best contact. Added to my calendar for follow-up. 11.4.15 Handyman Secretary: I called again for Toni to discuss the past due payments for two invoices. She is going to look in the system and return my call as she has already had me on hold for several minutes. 11.4.15 Handyman Secretary: I called for Toni as she had not returned my call as she told me she would. I was told she had an emergency and had to leave for the day. I was told she normally works till 6:00 pm but she will be back tomorrow at 10:00 am Eastern time. 11.5.15 Handyman Secretary: I called Toni at 12:08. I told her I was calling about the past due invoices. And stated that she was supposed to call me back with her findings. Toni told me the system was down yesterday and she could not get the information to call me back. She said the system is still down today and that I will be the first one she calls back once the system is up and she can see find out what is going on. 11.10.15 Handyman Secretary: I called for Toni at 12:40. She is now at lunch and was told she would be gone for another 45 minutes. I then asked if I could speak with a supervisor and I was told that Toni is pretty much the supervisor. I thanked him and told him I would call back in about an hour. Added to my calendar. 11.10.15 Handyman Secretary: I called for Toni at 2:45 and was told by Nicole that she just step out. I said wow again. Nicole said, in a pleasant voice, I'm not lying she just left. I told her we were getting quite frustrated as we have 2 invoices that have not been paid. She took down some of the information as I gave her the due dates of these invoice and she asked me to hold while she called someone on their cell phone. Nicole came back on the line ask me for my name, number and company name. I then also gave her the work order numbers of the jobs that were completed. She said she would have my call returned. I then told Nicole that I did not mean to imply that she was lying and that this was not meant as personal to her. I told her I have called several times and I keep getting different excuses. She seemed to be understanding and I thanked her for her help. 11.13.15 Handyman Secretary: I called to speak with Toni. I was put on hold for a while before the call was transferred. Toni got on the line. I told her the work order numbers and she said the checks would be mailed out today. I asked why it took so long. She said well I could find out for you. I said I was told they were mailed the 20th of October and I still do not have them. She said they would be put in the mail today. 11.17.15 Handyman Secretary: I called Toni and asked her if the checks were mailed on Friday like she told me. She said they were, they were cut on Friday and mailed on Monday. (That is not exactly putting them in the mail on Friday.) I thanked her and ended the call. I have added a reminder to my calendar to call if they have not arrived by Friday. 11.23.15 Handyman Secretary: I called and asked to speak with the owner of the company. This time I was transferred to Mary. I asked Mary her position and she said she was in accounting. I told her of the two past due invoices and she said she would look into them. She came back on the phone and told me she would cut the checks and get them mailed out. I asked how long this should take and she said I should have them Monday. I then let her know I spoke with Toni several times and have been told the same thing. I told her the last time we spoke, Toni told me the check was cut Friday and mailed on Monday. I told her that was 6 days ago that we last spoke. She apologized and didn't know why Toni did not follow through. -------------------------------------- Thanks to the reports of other vendors on www.complaintsboard.com we have avoided many of the Retail Maintence Companies with bad reputations or at least had the knowledge going into the project of how they are as a business partner and raised our rates accordingly. We have made every attempt to work with AAA Commercial Property Management / Lion Rush Facilities Management Group and regret having to submit this complaint. We are doing so to help other vendors (as others have helped us on this board) who may also be asked to do work for this company.

Read full review of AAA Commercial Property Management and 6 comments
Update by Reliable Contractor
Dec 14, 2015 8:36 am EST

Lion Rush / AAA Commercial Properties Update: .

12.1.15
Handyman Secretary:
ComplaintsBoard got someone's attention. I called Lion Rush (AAA) and asked to speak with Mary. I was on hold for at least 5 minutes. I didn't even tell them my name so they must have got a jump on this with the caller id. When the call was answered it was a frustrated, fast speaking guy. He never asked my name or company information. He started accusing me of not going to the right person and mentioned someone posted something on a website. He asked "what do you want?!" I said to be paid for the work that was done. He was flustered, speaking fast and I couldn't get a word in. When I did begin to speak he kept cutting me off. He said, Why didn't you go higher up and I said I asked to speak with the owner but was instead transferred to Mary in accounting. He then told me his name, Robert Long, and let me know he was the Operations Manager. I said how am I suppose to know that. You could just be another person in accounting. Finally he asked for the work order numbers. He looked them up and said they would get these paid. Then he said what can you do to get the post off. I said I would speak with the person that put them on but when are we getting paid for the work? He said he would get the checks issued and have them sent overnight (we should have received 12.3.15 at the latest if this was true) . He then asked if I would send him the invoices. I asked if he didn't already have them and he said he could probably get them but it would be faster if I sent them directly to him. The original emails that were sent 8.27.15 and 9.1.15 with invoice, pictures, work order and sign off sheet were emailed to robert@aaa.cpm.com 12.1.15 .

12.3.15
Handyman Secretary:
Per the Fed Ex tracking number that was provided by Robert. - Scheduled delivery: Tue 12/08/2015 by 4:30 pm (so much for "overnight delivery" on the 1st) .

12.7.15
Handyman Secretary:
Check in the amount of $984.58 has been received for two invoices for work performed on Sprint Network Site that were due 10.8.15 (60 days past due) and 10.12.15 (56 days past due) over and above the NET 45 .

12.9.15
Handyman Secretary:
I just received a call from Connie Dalton at Eastenn Warehouse Distributors. She was needing a phone number for AAA Commercial Property. She had lost the phone number and was needing to call them for a payment that she had not received. She must have saw the review on ComplaintsBoard because she mentioned Toni, which is the same person I spoke with several times. Connie's business was called and asked to ship pallets as a AAA client needed them before Thanksgiving. Connie normally doesn't ship them without payment first but she was sent a copy of a check and a tracking number and was told the check was going out in the mail that same day. The tracking number ended up being fake. Connie has also sent emails to Toni but Toni has now stopped responding. Connie said she would be calling them often until she receives her payment. Connie is the owner of Eastenn Warehouse and was very friendly. http://www.eastennwarehouse.com/index.html .

12.9.15
Handyman Secretary:
I just received a call from Peter Sloboda. His number is [protected] and his email address is pete@lrfmg.com He wants to pay the past due invoices that were at that time listed under AAA Commercial Property. I let him know the invoices were paid. He asked how they were paid and I told him with a check. I then asked if the check was going to clear and he said no. He said the check was written on the wrong account. He asked if I could take a credit card and I told him yes but a 4% fee would be charged. He said that was no problem as he wants to get this taken care of now and get it off his books. He also said he was taking over this portion of the business and he is dealing with a lot of customers to make things right. I will get the credit card run today. I also told him I would send a confirmation after the funds cleared. He is more than fine with this. He did wish me a happy holiday and hoped my day went well. ​He also asked about removing the review. I told him I had no control over that and he ask that I at least mention this to the owner. I let Pete know it would be mentioned .

12.11.15
Handyman Secretary:
Credit card payment for Lion Rush/AAA Commercial Properties has posted to the checking account (65 days past due). The check originally received and deposited to the bank from Lion Rush/AAA Commercial Properties has been returned as NSF. We will most likely incur NSF fees from bounced checks. We have blacklisted Lion Rush /AAA Commercial Properties in the system and on their hard copy files and will no longer do business with them.

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Sugar Land Electric
, US
Feb 03, 2017 11:18 am EST

Not only did they not pay us for work. Sprint told us they are not responsible making sure we get paid for the work done on their network facility site because our contract was with AAACPM. They don't get how it works. It is almost $2000 and our small business has been fighting an uphill battle since 2014 for payment.

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Handyman Joes
, US
Jun 21, 2016 12:11 pm EDT

Our experience with Lion Rush has been much the same. My attorney is sending them a demand letter for a certified check or payment by credit card. They have paid two past due invoices and sent me a picture of a check (at my request) that was allegedly mailed on or about May 27, 2016. It is now June 21, 2016 and the check still has not arrived. The original invoices were sent on February 5, 2016, February 8, 2016, February 18, 2016 and March 8, 2016. Lion Rush's payment terms are Net 45. I have also reached out to the Better Business Bureau of New York to report Lion Rush for non-payment of amounts due. I wonder if their client (Sprint) knows about their business practices.

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Sugar Land Electric
, US
Feb 03, 2017 11:20 am EST

Contact Cindy Lute at Sprint [protected] she will not help you of course, but maybe if enough of us bug her, we will finally get payment.

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Erick Ramirez
, US
Mar 03, 2016 12:58 pm EST

This is a bad conpany and everything that's posted is true and I agree. I'm from Lingley Enterprises out of California. I was given the run around as well. I have 2 out standing invoice tat are a year old. They will not call us back or respond. Contractors need to do more posting. I will be putting in a complaint with bbb witch they are not a member of but it will get around. Lion rush and AAA commercial is the some company.

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Quest Plumbing
, US
Dec 31, 2015 10:48 am EST
Verified customer This comment was posted by a verified customer. Learn more

Our business did work with them on 09/03/2015 and as of 12/31/2015 we have not received payment. We had the same run around, and spoke with the same people, however Toni who we originally spoke with, is now no longer with the company. We were told monday we would have a check mailed overnight and have yet to receive payment information or tracking for the payment. ( I am sure if we do it will return as NSF too) This is very frustrating and upsetting that they are doing business this way.

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Hope cleaning
, US
Dec 08, 2015 7:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

DO NOT DO BUSINESS WITH THIS COMPANY, they are scams. Will give you the run around and never pay. My company will be taking action against them.

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