The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

A Zip Movers / Overcharge, refused receipt, asked for cash, damaged furniture

1 United States

After getting 5 quotes for prices on moving, I had an offer to match lower prices if I paid cash, also he would remove snow as he also owned snow plowing business, I agreed, but was lied to. On moving daya, movers came @ noon, starting moving articles @ 12.30, but charged from 8 am..I had my son, 4 friends with trucks take all breakables of china, pictures, etc. and only had the movers take about 6 boxes in house and same for house. after a 2 hr wait, vendors hadn't removed articles, they backed up the truck , damaging lawn, they had left truck door open all the time, with blowing snow on furniture and mud from being stuck.after move, they asked for cash, but gave me a receipt stating check and for a extra 4 hrs, and I had to sign a slip saying I had inspected furniture and I refused as I wasn't satisfied, they said they wr loading up things and I would be paying 6 times as much, so I signed, they didn't assemble furniture ,just dumped it damaged in corner. I phoned Terry Joyes , the owner and he took 5 fdays calling me back , saying it was too late to collect damages for articles as ins. had run out,I asked for a proper receipt and a refund for overcharged, he got angry, told me, he was sending someone over to fix me, and I started having dozens of incidents of vandalism on house , yard, personal property, like auto. I called police, who told me it is a civil case, I notified BBB, and they did nothing, after me insisting for over a yr. they posted a notice of a complaint, but not in detail, and then said it had been settled, not true, my son e-mailed for a receipt, as I couldn't , they had smashed all my computer equipment, he then challenged me son to come over and show what a big man he was , again I got harrassed for over a yr. finally police got involved, I still , after 4 yrs. have gotten nothing fixed, every piece of furniture I own is damaged, and many boxes were missingm I also got many calls from him, saying, he was sending over 2 men, I needed some ins. that something may happen to me or my property..If any one has had any similar incidents, please contact me, You


Post your comment