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A New View Windows and Doors / Defective work, abandonment & termite concealment

1 6881 Stanton Avenue, Suite ABuena Park, CA, United States Review updated:
Contact information:
Phone: 714-4435967

I retained A New View Windows and Doors for all new windows, doors, and siding. They started by attempting to cover up extensive termite damage. Things got worse from there. Since they abandoned the job in August, I have been having other contractors repair a several pages of defects. Moreover, they attempted to sue me without finishing the job.

The whole thing is headed to court, while I continue to repair my house. The state contractors board is also now involved.

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  • Ca
      17th of Nov, 2008
    0 Votes

    This dispute was settled out of court on 11/14/08. The homeowner was ordered by the judge to make no further comments regarding the dispute on websites such as this.

    The Contractor's State License Board inspected the job and the only penalty our company may eceive is in regard to the contract used, which was not detailed enough and did not include change orders.

    This job was permitted through the city in which the homeowner resides and passed every inspection, including a final inspection.

    Our company has a AAA rating with the Better Business Bureau and has an active contractor's license in good standing. We have been in business for over 8 years and have thousands of satisfied customers. 80&% of our business is referral and repeat business.

  • Bu
      7th of Jan, 2009
    0 Votes

    I have seen the work done on this home and the truth of the matter is that it is perfect. I know from personal expierience that A New View is full of intelligient helpfull individuals looking to serve their customers to the best of thier ability. This man had A New View do extensive extras to his home and just to show what a great company this is, the owner did evry one of his demands simply to seek to make this valued customer happy. valient duties and extra work was done for free in coutesy of the owner, Cash Cockerill a valient man of his word and hard working family man, include; free products and materials and extensive touch up work that was not not part of the innitial agreement. But in an effort to make yet another of the millions of happy customers that have done buisness with a new view, just visit one of the showrooms and ask for the refferal binder over filled with thank you letters and happy customers if you dont believe me, the devoted owner did all of these. I believe that this customer saw a weakness in the owner of a New view and that was that he was to kind and to devoted to making his customers happy. So he tried to take advantage of him and scam his company into giving him everything free even though the job had been inspected several time and passed every time even with this customer in the inspectors ear pointing out all of the flaws that weren't there. This man is a scam artist and i would think twice before ever doing buisness with him. A New View is an honest company devoted to making all of its customers happy, and the owner is a man of integrity supporting a beautiful family of 6 children just trying to servive the difficulties of owning a small busness, he is modest and one of the most intelligable men i know. His amazing wife, buisness partner, and soul mate runs a tight ship and is home right now 8 months pregnant and still working extensive hours keeping the company organized while still taking care of all her children and running her daughters ptsa and girl scouts troop. She is also the room mom, While he is teaching his eldest son the ways to be an honest hard working amerian so that he too can be succesful in his life, and his son speaks of dreams of going into buisness with his father and wants to follow in his exact footstep and he is a 17 year old teenager with a bright future given to him by this honest buisness man they have the best father son relationship i have ever known He looks up to him in every aspect of life if you could only here how he speaks of his father then maybe you would understand the man Cash Cockerill is, This honest hard working american family does not deserve to be scammed by this customer and downgraded despite all their efforte to please him. This job was perfect and if you dont believe me go visit the home for yourself. Or stop in and read some of the thousands of thank you notes and referal letters A New View has stacked in binders for you're own assurance and comfort. You are with a good company that would go to worlds end to please you. this is a one in a million complaint that never should have been made. they have a perfect record and a AAA bbb rating. It enrages me to see customers like this attaking such a well kept buisness and family with a child on the way. This man is stealing from the pockets of this company and is a disgrace to the honest american way of life. A new view has worked hard all through its proffessional career and have instilled in their children the principle to grow with integrity and honesty as they have and continue to as an example. To see this man take from them what they have earned teaches the young people of america that you can scam your way through this world, and that the honest man comes in last. I wouldnt have trusted my buisness with anyone but the best, and the best in windows and doors is a new view.

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