A & E Factory Services / failure to keep scheduled appointment
I had a scheduled appointment for a check of refrigerator which is subject to recall for 8-12 noon, 5/22/09; at 10:05 a.m., I received a call reporting the service man would be unable to make it, and would not be able to get here until 3 P.m. on the date, 5/22/09. He has not shown up or called and it is now 3:30 p.m. I have spent my entire day now waiting on someone, to no avail.
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