86PhotoVideo.com / Fraud and cheating
I ordered an item from this company about 8 months ago and was very excited to recieve my item which I thought I purchased at a great price. I then received an email stating that the item was out of stock and as soon as they received more they would charge my account and ship. I waited and eight months later the item was never charged or received.
I then decided maybe they did not receive more so I will order a different product since their prices are so good. I ordered a similar product and received an email stating I needed to contact them so they can process my order.
I was thinking they needed to verify my identity and order (which has happened before) so I called only to have the representative (who after hesitating claimed his name was 'Bobby') try to convince me to buy several other items I did not need and that I could find much cheaper elsewhere.
Once I refused anything he tried selling he gave me an 'I don't care' attitude and brushed me off. I canceled my order and asked how he could not care his company was losing a customer and with the same attitude he said 'No Comment' almost as if he was laughing.
I called back and asked to speak with a manager who claimed his name was 'Manny' and that he would look into it yet he also had the same brush off attitude and did not answer the phone as if he was a manager (he answered as if he was another sales representative because that was the line I called and he did not transfer me to anyone- he said 'I am the manager too') then he hung up on me. I decided to look up a way to report them and found other stories that described my experience with them to a T so I know all these people are telling the truth.
I have the emails to back up my report and will be using it all to report them. I suggest people be careful in dealing with them (I know it is impossible to get everyone to not deal with them because the bait is that good) but if you do please report them because this is obviously a scam they put together to try to get your information and try to sell you other items. I have since called my bank and reported it as well as put an alert on my credit report just in case.
I now realize why the guys had such an 'I don't care' attitude and I believe it is because they are not losing customers- that is impossible when you have a fake business.