THIS IS WHAT I WENT, THROUGH, WHEN I ORDERED A CAT CONDO, FROM CAVILIER WHOLESALE-AMAZON SELLER.
The cat condo, I ordered, was a 73" leopard skin cat tree condo. When I received the condo, it was damaged, not brand new, as indicated, in the sale, and, had missing parts, and, different poles. When the seller, did not respond, to my emails, I was left, with no choice, but, to file a claim, to get my money back. It was only, after I filed the claim, and, got my refund, that Cavilier started to send me emails, about their damaged product. ARE YOU KIDDING ME!!! The following is a list of what was wrong, with this condo. 1) One of the mice, was missing. 2) The bracket, on the one stair panel, was completely bent. 3) There was globs of glue, on all, of the bottom parts, of the condo, and, on various parts of the material, covering the condo, and, could not be removed. 4) The material on the large cat house, was torn, in three different places. 5) The packet holding the tools and, screws, to put the condo, together, was opened, and, the tools, and half of the screws, were missing. 6) The poles, that came, with the condo, were not the same poles, that were shown, with the condo, in the picture. 7) Clearly, this condo, was used, and, then pawned off onto me. Attached, are pictures, of the condo, showing the damaged, to the condo, and, the different poles. I am posting this, because, I want other people, who are thinking about purchasing, this particular cat condo, to see, what was sent to me, and, what I had to go through, to get my money back.