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7-Eleven review: Bad gas problem! 88

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12:00 am EDT
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I purchased fuel from the 7-11 gas station on post road in indianapolis, indiana back in october 2005 while on my way to new york. I put about 13 gallons of gas in my 2004 isuzu rodeo, bought some refreshments and got back on the interstate. Less than 3 miles down the road my car began to lurch and billow thick clouds of white smoke out of the exhaust. I nursed my vehicle to the next exit and stopped at a shell station where my vehicle died and would not start again. Luckily there was an advanced auto parts store nearby and travis was of superb assistance. He quickly diagnosed the problem as being bad gas and recommended heet water remover and lucas fuel additive. After some time and two bottles of heet, one bottle of octane booster, and a small bottle of lucas fuel treatment, it started up again. Still smoking like crazy. We drove down to the advanced auto parts store and purchased another bottle of heet. Travis tried to find us a fuel filter, but they didn't carry one that would fit my truck, but advised there was an auto zone in greenfield which was on our way. My truck barely drove at 40mph on the interstate and everyone behind us backed off because of all the smoke. By the time we reached greenfield, auto zone was closed and we had depleted an entire tank of gas (In 42 miles). We pulled into the wal mart super center parking lot and went in to finda fuel filter and something to drain the remaining contents of our tank into. After 5 or 6 different fuel filters we gave up for finding one, but bought a dishpan and drained the contents of the fuel tank. What came out was nothing short of sludge. It looked like bloody diahrrea. The next morning at daybreak we walked to the auto zone and they had the right fuel filter, or so we thought, until we got back to my rodeo. Apparently there is a huge difference between the regular 3.2 liter and the 3.5 direct injection motor that I have. To make a long story short, I have accumulated several repair bills since, including catalytic converters, fuel pumps and lines, injectors (5 went bad), and now the motor has completely seized from the crystallization of the seals from the contaminants. All together the total is just over $14,000 and john reinartz from arthur j. Gallagher risk management thought it to be funny to offer me the $34.21 for the bad tank of gas and call it even. If anyone else has had a similar problem with fuel from any of the gas stations in indianapolis, please contact me by email. I am a professional investigator and intend to lodge a major complaint, if not a class action lawsuit, against this store. I will respond to all inquiries or complaints.

88 comments
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Marybell12
, US
Oct 21, 2018 12:42 pm EDT

There was a older lady maybe 5'7 in her 40 to 50 range with reddish hair I came in with my family she did not greet me at all complaining how she hates her Job the other girl very pleasing stop what she was doing asked if I needed help while other lady on her phone I will not come back to this store

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Schu10568
, US
Oct 15, 2018 7:33 pm EDT

Most of the food was expired. I explained it to a worker. He stated he knows with a attitude and walked away. This was the worst 7-11s that I have ever went to. The address is 10504 Flatlands Ave, Brooklyn, NY 11236.

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Caverton
, US
Oct 16, 2018 6:04 am EDT

staff members are confrontational with customers. Normal, professional people do not want to deal with that childishness. Customers should not have to be subject to that kind of drama. It's absolutely ridiculous.

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Rattlesnake1999
, US
Oct 14, 2018 6:26 pm EDT

Opened it up and it had fly eggs on the bun and I brought it at 29th and council road Oklahoma City and no I didn't go back I was to far away! And I will never buy another from your stores

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Tanasha kenton
, US
Oct 02, 2018 12:25 pm EDT

This is my third time going into the 7631 Belair rd location and finding bugs inside of the glass & employees not doing anything to solve the issue . I have contacted a support line to complain about the issue and the donuts are still being sold.

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PennieSaadallah
, US
Oct 02, 2018 8:16 pm EDT

I've always been a very vocal fan of the pre-packaged sandwiches at 7-Eleven, but the changes that were just made to your selections are not good. The new tuna sandwich is dry and virtually flavorless - the previous sandwich was delicious. I miss the turkey with southwest mayo also. The new sandwiches may be healthier, but they are boring.

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Laura Pope
, US
Oct 02, 2018 9:52 am EDT

I purchased Buffalo wings and asked for ranch and was charged .69 separately! I go to 711's all the time, every 711 I go to only charges for ranch when you are not purchasing wings, last week at this same 711 I purchased 5 egg rolls, they have no sauce or napkins! Very irritating to go spend your money and can't get what you came for!

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Essa24
, PH
Oct 02, 2018 1:37 pm EDT

Nagload ako kanina sa taguig branch ng 711 hanggang ngayon wala parin ang load ko

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Allison88
, US
Sep 19, 2018 4:50 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

As I was done paying for my items girl threw my bag left the store around midnight the one on Gus thomasson rd. I will not be back again unless I come during the day

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Aimeem1313
, US
Sep 19, 2018 8:43 pm EDT
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The customer service is horrible everyday i go into this 711 and the lady behind the counter never says thank you she throws the change at you . i asked for a bag she looks at me and says they dont have any and she is extremely rude. The store is always dirty and she is always on her cell phone

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Jerry Pianoman
, US
Sep 19, 2018 11:13 am EDT

Apparently its okay to cut the line at the 7-11 located on 600 Precinct Line Rd. now so unless you feel like getting into a confrontation with the cashier and/or customer I would avoid going to this particular 7-11.

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At1229
, US
Sep 18, 2018 1:10 pm EDT
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3rd time in a row he didn't get off his phone while i stood in front of him. I grabbed my own receipt and bagged my own stuff. He is awful. I will not give my business to this location as long as he works there.

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Customerofyours21
, US
Sep 18, 2018 2:22 pm EDT

It seems like every time I go into this store the blonde lady with glasses is always on her phone and I have to wait on my service. The only people I really see doing their jobs and provide the fast service are the overnight people and the evening shift man. I'm not sure of anyone's names.

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JaRo111
, US
Sep 10, 2018 4:07 pm EDT
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I went in to the 7-11 at 2900 Hyperion, Los Angeles location. I asked to use the clerks's pen to fill in lottery numbers. He said NO. U only can borrow the pen if u buy something. I'm also going to contact the California lottery. HORRIBLE SERVICE!

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Nicki-
, CA
Sep 11, 2018 5:04 am EDT
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date: Sept 29th, 17:59:36 pm
shift #:002

Had to wait in line for close to a half minute before the cashier looked up from her tablet to actually help me out on the till. When I asked about my free beverage coupon that I had in my hand with the purchase of gas from a previous date.. I was denied and told "no we dont do that"

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Mr bashir Thompson
, US
Sep 10, 2018 11:10 pm EDT
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I stop at 7 eleven in Bloomfield nj On my way home. So I went into the 7eleven to buy a pack of Newport and the lady at the cash register slammed the cigarettes down on the counter with the matches and you did not give it to me in my hand like I gave her my money and I thought that was rude and that's why I'm not going to a store anymore

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David Kint
, US
Sep 10, 2018 7:19 pm EDT

I went to the store on Colorado blvd and San gabriel blvd, Pasadena, CA. I bought a cakifornia roll. IT WAS ICE COLD! I had to defrost in microwave for 30 seconds. Also the rice is super hard. 4 dollar for a dry sushi... I have to rethink about being a regular customer at 7 11

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Jignesh Kumar
, US
Sep 10, 2018 5:16 pm EDT

22 oct, 2017 Last Sunday,

I was going to 711 Store. They didn't greeting me...not smiling on they,

Store number:- 37816
Store address:- 14204 23 Ave
Edmonton
AB
T6R 3A8

I don't like this store

I did filled gas, and he didn't ask me car wash...

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EliSabeth Costante
, US
Sep 10, 2018 4:43 pm EDT

I got gas on the 19th of October and it was not processed right away. It finally came out of my account on the 23rd. This messed up my finances and as a result I was short for my rent, b/c I thought it came out right away. 11528 107th Ave, Edmonton AB T5H 0Y7 · .

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Alwi Haque
, US
Sep 10, 2018 8:02 pm EDT

In 43030 schonehrr road, sterlng heights 48313, there is indian lady working named Ayesha from pakistan. She is so rude. Last day i went the shop for buying taco and cheese, he doesnt used the food gloves. Without gloves she touched my food. Its really bad for me. So my humble request to you guys, please check this store.
Thanks

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Jimmyjenkinssr
, US
Sep 05, 2018 10:42 am EDT

711 on Alexander in Romeoville I'll at 945pm Oct 29th I was very disrespected by the employee working I was cussed at and yelled at all I was trying to do is buy a lottery scratch off.. I ended up taking my business elsewhere... this employee needs to be reprimanded he was of Indian decent my name is Andy haas

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Carlos Jr Martinez
, US
Sep 05, 2018 6:37 am EDT

Employee was rude and unprofessional u people should hire employees who don't act like that very unprofessional. The employees had no good customer service skills and should attend anger management classes because he was so rude.

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Missann54
, US
Sep 06, 2018 2:19 am EDT

Placed an order for a quarter pound hot dog and noticed the gentleman went from the cash register to the food with no gloom his hand. Because I could see him using a tong I didn't say anything but clearly should have. He didn't wash his hands either. This is not sanitary.

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Aurele durand
, FR
Sep 05, 2018 2:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Ms/Mrs,
I went to 7 eleven to buy gas last week . I asked for a prepaid of 30 dollars and I used only for around 20 dollars . I checked my account and I saw a debit of 30 dollars . Can you check my payment ? The number of this payment is 34816 and the card is [protected]. My email address is chparent16@aol.com.
Thank you,
Aurele durand

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Be be
, US
Sep 01, 2018 7:34 pm EDT

Magiging active pa po b ung card ko?

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Shannon22
, Australian Ext. Territory
Sep 01, 2018 3:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Maid to prepay when car pulls in after me because he was Indian like the sales person and he was not maid to pre pay for fuel I'll never give 7/11 another $ever again

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Lbcsjb
, US
Sep 01, 2018 8:17 am EDT
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I got a 3 oz package of cashews for Christmas. The package was 2oz. Of salt and . Yuk could not eat them. There must of been a packaging error. Best by date Sep 01 2018 code 16:52 L 25B.

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Gertie Goat
, AU
Sep 02, 2018 2:19 am EDT
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I received a free slushy voucher for participating in the surveys you send to me and the attentand would not redeem it as he couldn't get it to scan. I

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Jake Crumley
, US
Sep 01, 2018 7:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

3rd complaint attempt. Your system keeps kicking me out before processing complaint against 711 on Lancaster avenue in Wilmington Delaware. Owner has aggressively targeted and mistreated customers who are clients to a drug&alcohol treatment facility located beside each other along Lancaster and Greenhill aves.

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Angelyn Ortiz
, PH
Aug 28, 2018 7:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I did not order dutch milk 4 pcs but placed on my receipt, it's not about money matters.Please do your job well.
Cashier name:Hernanie Gonzales

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Moe Moe Lwin
, US
Aug 26, 2018 6:58 pm EDT

Hi my name is Moe Moe Lwin. I want to complaint of some seven eleven. One is overland ave and palms Blvd another one is Washington blvd and corner of Huron ave Culver City there store is have the many illegal employer. Can you check and control the employer

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Jen051114
, US
Aug 21, 2018 7:58 am EDT

I was in line and the cashier decided to take another customer before me and I said I was in line and she yelled at me

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Gil Miranda
, US
Aug 20, 2018 11:30 am EDT

I was accused of using too much creamer by a few of the employees, it's embarrassing, I do not appreciate it, and I'm thinking of obtaining a lawyer.

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KayeD
, US
Aug 20, 2018 7:27 am EDT
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Throughout my last sips of latte I looked down in the cup and seen a fly! I was in joy when I seen that they had matcha green tea! Never again!

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Rajwin Kaur
, US
Aug 20, 2018 1:24 pm EDT

Hi
I locked the fuel price $ 1.35 .but when i filled the fuel and asked the operator to scan my lock price code he said our system is down i cant scan it. I had to pay full amount i mean the rate at that time of 95 fuel. If i have to pay the same amount then whats the benefit of lock the price?Please fix my problem .
Regards
Rajwinder

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DRNCalgary
, CA
Aug 20, 2018 1:15 pm EDT
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Does the store have a responsibility to remove a customer from the store when they refuse to move their illegally parked car in the only handicapped designated spot?
I am happy to forward the exact details of my experience that I have shared with esso and local authorities .
May contact me by email
Danaplenert@gmail.com

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Greg c1975
, US
Aug 21, 2018 2:03 am EDT
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You're hot served mini tacos were 10 for $2 now you change them 8 for $2 why is this not worth the price now 9990 ftmyers store

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Christian campo
, US
Aug 15, 2018 9:31 pm EDT

Hello I ordered an item from you guys from amazon and it was ship directly from you guys and was wondering if I can get a replacement

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Luis2534
, US
Aug 15, 2018 5:00 pm EDT

Loacated near 5th and international

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Sameer1978
, US
Aug 15, 2018 7:01 pm EDT
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I bought cookie butter from 7 eleven in leesburg va
And it's expired from 45 days and I found out after I ate it half

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