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Wish.com Customer Service Phone, Email, Contacts

Wish.com
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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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T
7:31 pm EDT

Wish.com complete order

Yesterday there was a large order placed yesterday was July 30th 2017 I thought my daughter had placed the order all she had done with selecting the items she did not go to court and process it I'm not sure how it happened but it is a huge order and there is no way she would have done it because she knows I don't have the money and she know she don't have no money I'd like to know how you order in the cart got submitted and so I heard today and requested that it all be cancelled and none of it was supposed to be processed before August 2nd so I hurry to get it done to get a cancelled and now they're telling me that lot of the items are already processed and being shipped are waiting for store

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7:28 pm EDT

Wish.com wish app

I did not receive my order from the Wish app that I aplaces. It was supposed to be here by now. The only information I received upon purchase was the order number, never a tracking number but the money was debited from my card for the purchase. Also, now it's showing that I never placed an order so it no longer exists but my money was not refunded.

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2:07 pm EDT
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Wish.com men's adjustable slimming waist tummy fat burner body shaper

I had received a notification regarding my shipment your product is shipped successfully but I not received any products . Nobody call me regarding delivery no one contact me . Kindly looks into the matter and deliver my product to me . My contact number is [protected]. Kindly ask your delivery boy to call me before delivery . I m very loyal customer of wish so kindly help to resolve my query as soon as possible .

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2:02 am EDT
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Wish.com money being debited from my account twice

There has been a debit twice form my bank account from wish.com for the same amount How can i being paying twice, Once on friday 28 July 2017 when i made the purchase and then again the 30 July 3017(Sunday Evening)
I want that money returned to my account, I dont know who authorized it, I have proof of which i cant display online showing my account i need answers urgently

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5:32 am EDT
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Wish.com no support service nor refund for faulty items

Found that a complaint about a faulty product could not be registered successfully. My complaint kept returning me to a sales section of the Wish website. No support at all. And impossible to get a refund. The product, a Toshiba external hard drive, did not function at all. Here is the Order ID: 595781f658507be6f1fd264e. Terrible company and no support.

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12:55 am EDT

Wish.com item not received, been over a month and a half.

I ordered a five kinds of animal face mask set, Korean face masks, for 14 dollars on May 27, 2017. I was told it would be here around June 18, 2017, and it is now July 30, 2017 and still have not received the package at all. I had ordered the product from the store victory001. I would either like my money back or get the item that I paid for 2 month ago. I have the app and have tried leaving a question on how to fix this problem and what i should do, but never got a reply back. I hope that this will be taken care of, quite disappointed.

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7:44 pm EDT
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Wish.com original dermacol makeup cover

I ordered the product on 6/19/17. My credit card was charged, but I haven't received it yet. I had an e-mail saying I would get it by July 6th-9th. A few days later another one saying by July 20th. Since then nothing. If possible I would still like to receive this product. I hope someone can do something about this. I did order from Wish in the past and hope to continue.

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6:08 am EDT
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Wish.com fraud

I recently received an email stating I had made a purchase for $76.10 usd. A transaction number was quoted as 1lk285555v2327445 and payment was through PayPal. I have no account with you and have NEVER placed any order with you. This is fraud and should any money go out of my bank account then I will be involving a soliciter and the police. I don't even know the company and have no dealings with it

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1:47 am EDT

Wish.com not able to shop

my name is vater jones/williams my sister name is sheila colbert we share the same credit account but the account is in my name we have different card numbers and i would like to know why you will not let her shop we live together in the same house we like what you have i would appreciate it if you could fix this problem she pays her bills and i pay mines our emails are vater.[protected]@yahoo.com and [protected]@yahoo.com thank you vater jones

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Rockie Lugo
, US
Jul 30, 2017 2:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i'm unable to log in and unable to change my password.

R
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Rockie Lugo
, US
Jul 30, 2017 2:15 pm EDT
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I'm not able to log in for 4 days now. How can u help me? rockie lugo lugorockie@gmail.com

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1:15 pm EDT
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Wish.com 597918434740594c6a493011

I ordered my items on 7/26/ 2017, on 7/28/2017 I received 20 wish messages telling me my orders would be refunded to me and my card reimbursed with in 15 business days. I logged on to see what was going on, the messages indicated that I requested a refund ( which I did not) then it stated that there was a problem with my account ( which there is not) then when I went to customer support for purchases it wanted my email and a screen shot of my bank statement using you. What the hell is this garbage?. I check my online account which was charged the 313 dollars for items. So it takes you guys no time to take my money, but they you can't keep an order then I have to want 15 days for a reimbursement? And I can't even talk to a human person because your contact support number is garbage as well. IF my order is not fixed and I can't receive items I bought and it takes you 15 days to reimburse me I AM GOING TO REPORT THIS FRAUD COMPANY TO THE ( BBB ) and you can take my word on it.

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9:46 am EDT
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Wish.com can't reach anyone!!!

Some one has been trying to use my two different debit cards on 7/25 to buy $844.55, $899.00, etc. for purchases from you. I can't reach anyone @ your 800 number as I'm put into voice mail jail and directed to [protected]@wish.com, which comes up "No items found"!

I need to speak with someone about this and would appreciate a call @ [protected]

I would like the name and address of whom these items were being shipped

Thanks,

Cathy

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N
9:39 am EDT

Wish.com undelivered products

I ordered "womens spring summer dress" #LM437444215CN on june 5 and the order was processed june 6th, I have not recieved it ;
Also I ordered "Boho women chiffon summer casual", order processed may 29th, yet to recieve my package;
Again, "women elastic yoga tights leggings", size L, black/green color, I can not locate my order no, but the order was processed on the 29th
I do not know the whereabouts of these products, the tracking is not providing sufficient information.
Please handle as urgent, thanks!

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nancykessler
, US
Jul 29, 2017 4:00 pm EDT
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I ORDERED SIT IN CAR FLOAT FOR A CHILD. ORDER #[protected] on July 7-2017. got an email it was being shipped, and I have yet to receive it. The payment was taken off my debit card. When I called to check on it, they to me I never ordered anything. So please send my product or put my $14.45 back on my card as soon as possible. thank you ...NANCY KESSLER

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L
8:00 am EDT

Wish.com order id: 590ac45469416dac225c77b7

Sir/Madam

I placed and paid for an order on Wish.com for my daughters for a total of 8 watches.

my order and payment was confirmed on the same day for an amount of 22 Dollars.

I am not able to track the order as it indicates error on page and that no orders have been placed?

This order went through my bank account on 4 May 2017 and I had to disappoint my kids because of it.

Please advise me if this is a scam and whether I should alert the authorities.

Regards

Lalane Janse van Rensburg
+[protected]

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8:44 pm EDT
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Wish.com led glow hand spinners not delivered

Recently we ordered 2 LED Glow Hand Spinners:
Order # 592b816f13ee96a943cc4e10a,
Tracking # YT1714909810312262,
ZWY store, location Shenzhen (base on information)
delivery to Concord, Ontario, Canada.
We placed an order on May 28, 2017 and the delivery date was estimated by July 3, 2017.
We still never received it. Contacting Support did not help - the item should be delivered within 29 business days since it shipped which is long time ago. Latest update shows: "shipment information received" on My 29, 2017 and the last part of update -" the item departed facility in Shenzhen" on June 2, 2017 while the estimated delivery by July 3, 2017 as I mentioned before.
Please deliver it ASAP and also provide us with information where it is now and what happened. It is a birthday gift so if it cannot be delivered by August 3, 2017 we just want full refund.
Lana King

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A
6:57 pm EDT

Wish.com n782-2 k2r002 [protected]

Hello, I ordered a black bag but the metal rings on one side were connected and I have no tools to open and repair. Please send a new bag or pay back the money, 10 €.
It seems to be a humbug with the lottery of precious gifts. I have tried to give my credit card number in vain but now I hope you will not save it or charge anything that I have not ordered, OK ? Best regards, Asta Kolma

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10:38 am EDT
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Wish.com refund of money

I ordered my stuff on wish july 12 and refunded 2 items. They said my money will be back on my card by wednesday, july 26 and it's still not back on my card yet and that's a serious problem. And I am still waiting for my money to come back on my card. One of the items was $8.00 which was the phone case and the other item was $5.00 which was a maxi skirt. If I don't get my money back I will go to the higher board and put in another complaint. Y'all should give me that stuff for free and put my money back on my card this is ridiculous, I am disappointed in wish, I will tell all my family and friends to not shop on wish anymore!

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3:59 am EDT

Wish.com application shop is unreasonably banned

I am from the Chinese region and my registered account number is [protected]@qq.com. I would like to apply for the shop seller. I have something to appeal to you. From the beginning of the month, I have tried five times, but every time say that there is something wrong with my picture .but I have corrected it seriously and have tried again and again. Because I would like to join the wish store, but today the photo was rejected again and just said because of blunk registration! But I have never blunk registration.I contacted with Chinese customer service, indicating that I did not do any violations and I can also provide any verification.Finally, they just said there is no way to lift the ban. But I want to say that ban my account due to bulk registration.Now I have no channels to appeal. This is an irrational refusal.

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1:32 am EDT
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Wish.com problem with my product order

Hi, I am Hanco Swart. I placed an order on Sunday 23 July for a jacket, sunglasses, fishing line, watches and fishing equipment. I made the payment via credit card. The payment went through. But a day after I received an email stating that my order didn't go through and that I will be refunded. I just want to find out exactly what the problem is with my order? And why it was cancelled?
Please can you respond to my email : [protected]@gmail.com
or [protected]@gmail.com

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12:53 am EDT

Wish.com debit card blocked

My debit card has been blocked for the past eighteen days all attempts to unblock it have been unsuccessfull after I have sent them a photo of my card like they wanted still no change I can not contact customer service through there app to get a refund on a shirt I got off of them because of the block on my debit card I would like to get this resolved before my 30 day warranty runs out in a couple of days

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12:12 am EDT
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Wish.com ring

I ordered a ring on July 4th for 95 cents and paid 3.95 for it and I am wondering where my order is and if has even been shipped yet. It is showing on the the app that I have no order history and I have proof that I ordered it on the fourth of July can you please tell me where my order is I am really looking forward to wearing the ring will you please get back to me thank you

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Contact Wish.com customer service

Phone number

+1 (800) 266-0172

Website

www.wish.com

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