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Fifth Third Bank / 53.com
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Fifth Third Bank / 53.com
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2.1 400 Reviews

Fifth Third Bank / 53.com Complaints Summary

106 Resolved
293 Unresolved
Our verdict: When using services from Fifth Third Bank / 53.com with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Fifth Third Bank / 53.com reviews & complaints 400

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1:54 pm EDT
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Fifth Third Bank / 53.com escrow account

Copy of a letter I sent to the bank:
*****
On March 13, 2009 I discovered that the escrow department had withdrawn $1, 884.16 on December 5, 2008 from my escrow account and used it to pay someone else’s property taxes. The county admits to receiving duplicate payments on the other parcel number and states that it refunded the money on January 30, 2009. The county has supplied the bank with the date of the draft as well as the check number. I brought this to the bank’s attention the same day that I discovered the error. The bank admits to the error but will not refund the money to my account until it can actually be recovered. The problem is that my wife and I are attempting to refinance with another lender but are unable to do so until this matter is resolved. Otherwise, we must upfront the escrow fees at the closing of the new loan. Unfortunately, I am not in a position to pay that amount out of my own pocket. Additionally, I do not feel that I should have to.

We have made contact with the bank on average of three (3) times per week to resolve this matter but are at a standstill. We always speak to the customer service department who tells us that the escrow department is working on it and that they cannot see anything other than what is in the notes. I repeatedly ask to speak with someone in the escrow department but am told that it is against company policy. I ask to speak with a representative of First American (they are the vendor used to handle property taxes) but am also repeatedly told that they are not allowed to release contact information for their outside vendors. It is our stance that since the bank made the error and withdrew the money by mistake; they should refund it to our account and then worry about recouping the payment themselves. We are the customer but are the ones who are being made to suffer even though they made the mistake. I have repeatedly made the suggestion of the bank refunding our account from their funds but the idea has been consistently scoffed at. This is nothing short of theft!

My rate lock period is about to expire on my refinancing. If that happens and I am unable to lock into a comparable rate, I will be forced to file suit and will ask for damages equivalent to the additional interest we will have to pay over the life of the loan. This is a straight forward and uncomplicated matter but for some unknown reason it has turned into a difficult situation. I only ask that I am refunded the money that is rightfully mine! If the bank had accidentally deposited money into my account that was not mine, you would request an immediate reimbursement. I ask only of you what you would demand of me!

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4:04 pm EDT
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Fifth Third Bank / 53.com predatory overdraft fees (class action info)

I have to date had over $500 stolen from me by this institution for less than $75 in overdrafts. The most recent case nobody was able to explain to me what item caused the oerdr4aft but the fees nonetheless kept accumulating. The person working at 53 could only reverse one overdraft fee which was $111.00 . Nobody at the bank understood what was causing the overdrafts but they said they were not allwoed to reverse them. To steal money of these amounts from a student who just got laid off in this economy is disgusting. I don't know how these peolp-e sleep at night. I have 2 lawyers interested in filing a class action lawsuit against Fifth Third bank for predatory overdraft fees and unethical business practices. Please send your story along with any proof that you have to [protected]@GMX.com so I can get the info. to the lawyers ASAP as it seems that may be the only way to recover the money that was stolen from us.

Read full review of Fifth Third Bank / 53.com and 32 comments
Update by Sue53Now
Jul 10, 2010 4:41 pm EDT

A class action lawsuit has finally been brought forth against 5th Third bank! here are a couple of links!
http://www.tzlegal.com/news-cases/
http://pindebit.blogspot.com/2010/02/class-action-lawsuit-against-fifth.html

Update by Sue53Now
Jun 28, 2009 11:39 pm EDT

Also you can go to
http://www.sueeasy.com/class_action_detail.php?case_id=408

Try to help get this class action lawsuit going by joining and helping to get attention from more interested attorneys.

Update by Sue53Now
Jun 28, 2009 11:20 pm EDT

Please send any proof you have to sue53now@gmx.com

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sam890940
, US
Oct 03, 2020 7:15 am EDT

If you having any issue related to Quickbooks account balance incorrect some factors causing changeability between your bank balance and quickbooks report, missing debits and credits and a wrong opening balance and improper transactions input visit here.

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a smyth
, US
Jan 11, 2019 8:13 am EST

Is there any current pending litigation against fifth third bank for excessive overdraft fees and/or illegally rearranging debits in order to charge additional overdraft fees? I can't take this anymore. Nearly $80 stolen from me by them this week. And this time I have proof of them rearranging debits.

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Marisha White
, US
Oct 27, 2018 7:14 pm EDT

Same exact thing here. Have had several instances in which 53rd has left ATM transactions pending & other transactions pending for extended periods of time even though my pay is dorect deposited and would have covered majority of it. I acknowledge the fact that one particular ATM withdrawal would've caused it to overdraw (although direct deposit comes through at 5am & would've covered the ATM withdrawal taken at 11:43pm approx 6 hrs b4 withdrawal) but instead they give me overdrafts for 4 transactions that took place DAYS before this withdrawal even though there was PLENTY of cash to cover these debits at the time of the transactions. Fifth Third is a bunch of crooks that enjoy taking people's hard earned cash. So VERY very unfair! I've been hit with 5 different overdraft charges in 48 hours!

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Tami DeLeeuw
, US
Oct 01, 2018 10:07 am EDT

When they bought out Old Kent is when we learned do not ever trust them, They stole over $12, 000.00 from my hubby and I, during that time destroyed us. but for class action law suits it is like they get a love tap. We will never go back to that bank, They do not care who they destroy.

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Desiree Mechelle
, US
Aug 24, 2018 4:41 pm EDT

Hi there everyone. Back around 2010/2011 (possibly a bit earlier) I was a mother of a special needs child who was going through intensive therapies 3-4 times a week. I was unable to work steady hours, and income was limited. I was also facing a divorce. I was banking with 5/3rd bank, and noticed that the order in which my bills/debits in my checking account were being deducted were causing me more and more overdraft fees. They would put something like my car payment through first (even though it technically wasn't paid until after the other "smaller" charges which they then dinged me $36 per item for). So, I then had 6-7 charges for small little items, because they put the bigger payment through first, so they knew the smaller items would each overdraft me giving them $36 each item. Many of these items were small amounts like $5.00 or $10.00. I think one was even as little as $2.00. Today, I received a phone call (8 + years later!) that they are taking me to court for $3000 in overdraft fees! I am livid! This company has screwed over so many people, and now here I am, having to hire an attorney to get help in this situation. Not to mention its 8+ years later and nothing until now?!? Absolutely ridiculous!

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a smyth
, US
Jan 11, 2019 8:22 am EST

I just had this happen. Again. I thought after the last class action lawsuit it would end, but no. Last week my credit card payment cleared, among other things. Also last week, a company accidentally debited two payments from me instead of one. So I called my car finance company and told them my payment this week would be returned and that I would make my payment from another account. When I called too see if I could have the overdraft charge reversed, I found that they had taken my credit card payment (which fully posted last week) and moved it to "posted" after the car payment bounced, resulting in two fees. So I called YESTERDAY and they removed the fees- but today I looked and now my account shows that they processed a "retry" debit from my credit card ALSO YESTERDAY and charged me fees again, showing that both the retry and the new fees both posted yesterday. Even though these items weren't pending yesterday or anything. Is that too hard to follow? I suppose anyone who has had this problem knows what I'm saying...

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Ken Norris
Seligman, US
Dec 03, 2017 4:44 pm EST
Verified customer This comment was posted by a verified customer. Learn more

My situation is different, I live on ssa money that I just started having direct deposit at 53 bank. I have always had access to the money the day before the 3rd. Or if on Sunday I would get it Fri. This bank holds the direct deposits until the following business day. I count on this money being there on time. I have no option except to open another account at a credit union. The 53 bank are using my money and drawing interest on it for four days. Leaving me with zero money to have to buy food and gas. And pay bills.
I heard they where sued before for holding peoples money too long. Can you help me sue them and win a settlement that might teach them a good lesson ?
at least reading this letter. Vernon K Norris Disa
Thank you for bled Army Vet. from Vietnam.

Phone number is [protected]. I will have a new address after Dec. 5th.

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Platinum Daze Project 2016
, US
Jun 06, 2017 12:01 pm EDT

Carter M. Stewart, U.S. Attorney of the Southern District of Ohio, issued a statement on Fifth Third Bank’s discriminatory practices. I have been fighting with 53 bank for stealing thousands of dollars out off my account making new accounts with out my consent transferring money out of my checking and saving and credit card account to random accounts that I never set up. I have brought it to several banks attention I have call 52 times this month trying to resolve my concern with this bank has failed I have all documents of all (12) accounts and transactions records the record of calls completed. I need a US attorney general to contact my me by email ASAP . 5/3 bank closed my checking account and savings and reported inaccurate information to credit bureaus frequently and not in good faith could not and will not provide accurate statements. I need the 250k per account FDIC all policies broken. This is a solid case. Contact chiresenls@aol.com Thanks.

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john
none, US
Mar 26, 2011 2:48 pm EDT
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" Damn people" (lol)
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Damn Stealth!
http://www.piggybankblog.com/2008/03/25/stealth/
.
My name is John Wright AND I AM FIGHTING BACK!
.
John Wright
piggybankblog.com

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nick th qwick
Bowling Green, US
Mar 24, 2011 6:50 pm EDT

i too suffered from opening an account with 53rd... had my account 2 months overdrafted on a .94 cent black and mild and it cost me $269.00 to pay it off due to all of their fees and the fact i hadnt noticed an overdraft till like 9 days later because it was my secondary (savings) account. after i paid it i wanted to close my account and they charged me another fee around 30$ because i hadnt had my account open for one year. hell in one year they couldve taken thousands at that rate. f*ck you fifth third bank i hope that this lawsuit brings your company down!

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Stormsplay
Hudsonville, US
Mar 24, 2011 3:44 pm EDT

I have the same thing with COMMUNITY WEST CREDIT UNION and also had the 5/3 as stated above. They will put funds on "hold" because they see a transaction coming in and nail you for fees on transactions that come thru in the meantime even though that money is actually there to cover them. Also, explain to me how they can put your funds on "hold" because they see transactions coming thru but also won't cover transactions when they see direct deposits coming thru just the same? These banks need to get a wake-up call!

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3:10 pm EDT
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Fifth Third Bank / 53.com cannot handle an address change

When I was 16 years old I opened my first bank account at 5/3 with my father. Flash forward 9 years. In January I moved across town and I informed the bank of my new address. In March I receive a letter stating that there was a security breach and that my debit card would be deactivated and that I should receive a new one by Marh 12. March 12 came and went with no new card. March 13 I called customer service to see what the problem was. The customer service person informs me that my address was never changed and that the original card was returned. He updated my address and told me I had to wait 12 days for it to get in the system then I could order a new card. I was leaving for vacation in 4 days so I asked what my options were. He said to go into the branch and at least get an ATM card. The next day I go into the branch. The manager tells me that my address was changed in the system and she ordered me a new debit card but told me it would not arrive before I left for vacation. I then asked for an ATM card. She informed me that I could only get an ATM card at the branch at which my account was opened. After 9 years I felt it was ridiculous that my affiliate bank must remain the same. I asked how to change my affiliate and I was informed that I would have to close my account and open a new one. What a way to reward loyal customers! Frustrated I left sans a way to access my money on vacation. A week and a half later I arrive home and check my mailbox for the card the manager had ordered. It is not there but a letter stating I changed my address in January is. Turns out, they had my correct address all along. I go back into the bank to see where the card I ordered is. The representative said no card was ordered. I ask him to order another card. Two weeks go by, no card, the representative calls me to check on this situation. He then tells me he will call customer service and get me a card. Several days later (6 weeks after the original attempt to get a debit card), A PIN and a debit card finally arrive...Now it won't activate.

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Fifth Third Bank / 53.com where is my mortgage statement

Got a mortgage with them several months ago, have yet to
receive a mortgage billing statement. Called them. no statement. Very strange way to do business.

Looks like a refi with a better run bank is the way to go.

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LoanModificationPrograms
Glendale, US
Nov 30, 2009 6:28 pm EST

They are many companies that are legitimate and can help homeowners stop foreclosure and keep their homes.

Mortgage Assistance Group is one of those companies that holds an "A" rating with the BBB and has help over 500 homeowners keep their homes.

They give a discount to the homeowners who have been scammed and treat each client with respect and dignity.

You can reach them at [protected] and at www.mag-az.com.

Thanks and good luck,

Randy D.

P.S. If you know someowner they can help, They will pay a $100 referral!

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Fifth Third Bank / 53.com listed as my latest permanet address

The P O box 479 Cincinnati, Ohio 45201 is and I guess has been listed as my permanent address for at least five years unbeknown to me. I have discovered that it is owned by fifth third bank and have called repeatedly To Mike Mose [protected] and Roger Bonnell and Chris Eagen [protected]. I have never had a phone call returned even though I leave my name and number every time and request a return call. I started calling when I discovered it on November 26, 2008. I still have not had my calls returned.
Sincerely Maureen cooper [protected]

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Fifth Third Bank / 53.com fee's

The fee's at 5/3 bank are astronomical. To me it is absolutely ridiculous that they can debit an account immediately, but not honor deposits. This is only a way for the bank to make money. It dishearten's me that a bank in this country can actually run this way. They also deduct everything in your account, from largest to smallest. Convienently for them, if you run out of money, they can charge you more overdraft fee's for all of the smaller items going through. They do not deduct things in chronological order. What a ridiculous company. I have talked with one person and convinced them to not use 5/3 bank. I hope to get others away from there as well.

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Mr. Vong
Indianapolis, US
Mar 19, 2012 12:04 pm EDT
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I can certainly agree that 5/3 fees are nonsense. I had not even had my checking account open for a year and they found a way to screw me over. I have another bank I primarily use and because I didn't use my checking account with 5/3 over a period of 3 months I was charged the $7 maintenance fee that put my account into overdraft so I was charged an additional $30. Since it was the maintenance fee that put my account in overdraft, no notice was sent so I had no idea at all. I didn't have but only enough to keep the account open so when I got charged the maintenance fee and overdraft 5/3 CLOSED my account AND sent it to collections WITHOUT any notification! I also have a savings account with them that has enough to cover the maintenance fee if 5/3 cared enough to take care of their people. They told me that they have features through text or online for me to keep up with my account, but why would I need to if I don't primarily use it? It's not like I over drafted my account through my own doing. I had no clue about the maintenance fee. I am appalled and highly recommend not banking with 5/3

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skwerlsr
, US
Aug 12, 2010 2:24 pm EDT

I wish I had read this before getting an account with them because they got me with that very same thing. Now I'm looking at my account and I find a maintenance fee in my statement. After I overdrafted by $3 buying birthday presents, I ended up paying them half of what I spent on those presents! I cut all payments to 5/3 and opened a new account at another bank. Because I was too lazy to go to 5/3 to close the account, I now have $7.50 I owe for maintenance fees. What is this fee for and why can't I find any information about it?

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BefuddledKim
Mount Vernon, US
Oct 16, 2009 5:29 pm EDT

I had overdraft protection that I activated the night before I thought a check might clear before my direct deposit pay posted, and they over drafted my account for (an hour and a half in the middle of the night) where they decided to clear the check before they cleared the over draft protection transfer, its like wtf? Even in the paper work it says overdraft protection posts IMMEDIATELY! They refuse to take off the fee, saying its "Their policy" but its not actually written down anywhere! They also admitted its not written anywhere!
I'm currently contacting a lawyer.. this HAS to be illegal

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VictimKL
, US
Oct 05, 2009 11:01 am EDT

I just got taken for maintenance fees for over 1/1/2 years that were taken from my account without me knowing it! When I origianly signed up, I specifically asked for a no minimum balance and no fees. This was a secondary account that I normally do not deposit into, but only want to use as an emergency.

This is the second time they screwed up on my account - I am done! They also said they would only give back 30 dollars of the over 120 dollars they owe me.

Never again will I use this bank or recommend them - staw away!

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Cee Graves
Augusta, US
May 06, 2009 1:02 pm EDT

I so agree. My sister just had a major problem with Fifth Third banks and had the same issue! These banks want to take our government tax money to get them out of THEIR debt and then again TAKE the taxpayers money whom they hold in accounts in unfair fees. A slap in the face of Americans. How can the meltdown of the American financial system be stopped if banks keep taking consumers money? Fifth Third Bank has proven to me, my family and friends to be one of the worst banking institution to trust with our hard earned cash.

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Fifth Third Bank / 53.com rip off

We have been with fifth third bank for over six years. Last week we deposited several thousand in our account with our tax return check. this was on saturday. on tuesday i discovered we had been charged $270 in overdraft fees..for what? On wednesday i went to the bank only to discover another overdraft fee of $370. The bank claims that on Friday we overdrew $2.00 on our account. When asked about these fees we got no answer. We deposited thousands on saturday. We then called corporate and were told our check did not clear until tuesday. well according to my online statement, my available daily balance on monday was over $3000.00. They claim they cannot divide the money online to show money available and money pending. well that is misleading and fraud. How can you charge me over $600 in fees for a supposed $2.00 overdraw? that money was needed to pay off bills and keep our family going and they screwed us. I have since contacted the BBB, and I have also contacted a news station who deals with money matters. Both are contacting the bank. i will not stop until i get this money back.

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calliope
Columbus, US
Jul 18, 2012 8:02 am EDT

I have had this same problem with 53. They show available and pending, but the numbers are incorrect. They charge hefty fees based on this incorrect online information. When confronted, they Corporate office claims that the online statements are not accurate and should not be used for decisions on spending. When confronted at our local branch in Columbus, Indiana they claim that they must call the Corporate office and will call back and never do. That is that, I am changing to a credit union.

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GETaLiFe123
Columbus, US
Mar 05, 2011 11:32 pm EST

You are all [censor]s who cannot manage a checking account

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william crowley
Columbus, US
Dec 17, 2010 11:31 am EST

they just let anyone take money out of your account then hit you with overdraft this is the forth time this happen iam going to pnc

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TraciB15
Fort Wayne, US
Oct 22, 2010 2:55 am EDT

I have the same problem with 53 Bank They suck big time i am paying 800.00 in overdraft when it showed the money available to..so pissed

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verrante
Saint Charles, US
Jul 06, 2009 6:29 pm EDT

these jerks are NOTORIOUS for doing that crap. they don't know how to invest so they steal from their customers to pad the bottom line.

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Fifth Third Bank / 53.com late charges

I have had a car loan with this bank since 2007. I have had them loose my payments where I had to go in with the receipt they gave me along with a cancelled check to have it corrected. Most recently I received 2 payment books in February saying my payment went up in January. Then the collection calls start. Telling me I am 2 months behind. They never received my February payment. I ask and get charged for a record of my payments and see that every single payment has been received and posted on or before the due date and every single payment was assessed a late charge. Its an automatic thing with this bank. I call to complain and I am told it will take 2 days. I call in a week and they say, that adjustment wasn't done correctly. Call back in 2 days. I just got off the phone and am told 10 days. And I should know this as its clearly marked on the form. I don't have a form! I ask what my payment is since its due tomorrow - two months late - even though they received a payment in February. Where did it go? They have no idea. At the end of each call they ask if there is anything else they can do for me - I ask to mark my loan paid in full. I know on the 5th of next month I will be calling again to dispute the additional late charges. My payment history shows that there was only a 2 month period when they did not charge me this fee. If this is how they report their bad debts and delinquent payments its no wonder they are one of the worst banks in Rockford.

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jasonswife
Kannapolis, US
Feb 18, 2010 9:13 am EST

Every year in Feb. we make 12 payments on our land that we have had with them since 2006 when they were first charter and it was never an issue, however in 2009 they can't seem to figure out how to apply our payments and we have been forced to make 3 land payments for the month of Jan. 2 of them that went all to intrest I really wish that someone could explain this to me but all I get from the branch manager is...Well NORMAL people don't make their payments 12 months in advance. Not sure where to go from here

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Fifth Third Bank / 53.com debit a closed accout

I closed a checking account at fifth third bank and open another one, because i had filed a chapter 13 and gave creditors my account number so fifth third bank let them debit my checking for 2 months and charge me overdraft fees they said they could reinverse me my money . I have file complaint with BBB and Indiana attorney general. I will also filed other complaints they must be in with these creditors.

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closeyouraccount
Clarkston, US
Aug 31, 2009 12:11 pm EDT

Your not the only one. I am looking to start a class action law suit but need your story http://closeyourbankaccount.blogspot.com/

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Fifth Third Bank / 53.com overdraft fee abuse

Just last week 5/3 (Fifth Third Bank) charged me $444 in overdraft fees in one day. There was about $4000 in my account, its a busy business account. Traveling, I used the debit card on several occaisions earlier in the week to pay for trip expenses. In one night a $3000 check and a $1000 check went through, leaving an overdraft amount around $1000. In the morning when the bank opened, I called them and said I would be in directly after a morning appointment to make a deposit to cover the overdraft amount. I made a deposit of $1380 at 1030 that morning. There were 11 transactions that went through on the same date as the checks. Several of these were actually charged/purchased by me in the preceding days. The overdraft fee is $37.

So for what is actually an overdraft on one check, the bank justifies charging thier customer 12 overdraft fees. It didnt end there. The next day the charged me another $185 in fees and another $30 in fees. The next day another $6 fee. The next day another $18. The next day another $37 even though a $4875 wire transfer was recieved prior to the fee. Who knows why.
So if one doesn't agree or pay the fees, they are written off on the Checkcare System (or similar) and can not open a new account. I had several accounts with Firth Third to deal with the several boats that I manage. They have snowballed overdrafts on me before by
1) Debit Card Purchases - Even though the amount is deducted from the available balance, when the charge is made, they put the charge through 1 - 4 days later, pretty much it seems waiting for a larger check to go through, and then charge an overdraft fee on it.
2) Reordering Transaction Order - "We put the largest transactions through first" is their story and this benefits us. ### is thick here. The only reason they reorder transactions is to screw their customer and take our funds. There is no better definition of bottom sucking ### than the execs who think that in the long run this isn't going to bite them in the ###.
3) So many overdraft fees and delayed and reordered transactions almost certainly guarantee them a much greater possibility of substantially more overdraft fees, daily over the limit fees, and whatever other fees they make up.

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COMPL 53RD
Roseville, US
Jan 08, 2011 4:41 pm EST

FIFTH THIRD IS ONE OF THE WORST BANKS EVER TO DEAL WITH. THEY LOST MY MOMS TITLE TO HER CAR AND SHE WAS RESPONSIBLE FOR GETTING ANOTHER ONE.
MY FRIEND BANKS WITH THESE IDIOTS, WE ADDED UP FEE CHARGES OVER $600 IN ONE YEAR JUST ATM AND SIMPLE FEES THEY CHARGE. HE IS PUNISHED FOR USING HIS OWN 53RD CARD AT A 53RD LOCATION. ABSOLUTELY RIDICULOUS! NOT ONLY THAT THEY HAVE CHARGED HIM OVER $300 IN FEES FOR A 0.01 CENT OVERDRAFT! YES THAT IS CORRECT ONE FREAKING PENNY! WELL FOR THOSE THAT ARE NOT AWARE WE HAVE RECEIVED MAILING TO SUE 53RD OVER RIDICULOUS FEES AND WE ENCOURAGE EVERYONE OF YOU THAT 53RD HAS STOLE FROM TO SUE SUE SUE THEIR [censor] OFF!

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closeyouraccount
Clarkston, US
Aug 31, 2009 12:07 pm EDT

I am looking to start a class action law suit but need your story http://closeyourbankaccount.blogspot.com/

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Fifth Third Bank / 53.com predatory fees

We would advise consumers to avoid 5/3 Bank like the Plague! My husband and I were assessed $640 in overdraft fees from 2/24/09 - 3/11/09, which 5/3 removed from our account. Here's the story: admittedly, we weren't keeping as close an eye on our account balance as we should have, since we were out of town. 5/3 assessed a fee between $25 and $37 each time our account was overdrawn (a few times, the account was overdrawn by $2 and 5/3 assessed a $37 fee each time). When we returned from our trip, my husband deposited several hundred dollars into our account to cover the overdraft. Since the exorbitant overdraft fees from 5/3 were unexpected ($330 in one day), he did not take those into account. Thus, when 5/3 removed the fees from our account, THEY CAUSED OUR ACCOUNT TO BE OVERDRAWN AGAIN. My husband deposited more money to cover the overdrafts, and 5/3 continued to assess fees which they would remove from our account, CAUSING THE ACCOUNT TO BE PERPETUALLY OVERDRAWN. Furthermore, we were not notified of the charges for several days, which led to being overdrawn again. My husband considers this LEGALIZED EXTORTION. We have been 5/3 customers since 2000, but are closing ALL of our 5/3 accounts and taking our money to Chase Bank instead.

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metronne
Chicago, US
Jan 16, 2009 12:46 pm EST

Agree with everyone. This bank will change the rulese mid-game, slap you with fees, and then treat you like a piece of human garbage when you call. Their customer service reps might as well be robots programmed to demean you and refuse your every request. I've been dealing with one stinkin' "over limit" fee for over two months now... long story short, this fee is a result of some super predatory and unethical business practices on the part of Fifth Third... and I for one am totally fed up. My question is, what does it take to bring a class-action lawsuit against a firm for unethical practices? Or, if that's not possible, what type of lawyer should I look for to at least help me get my individual matter settled?

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Larry B.
Dayton, US
Nov 26, 2009 7:08 pm EST

I'm not surprised at all and believe 95% off the horror stories about this "Free Checking" Crap that this 53rd bank claims they have! They are the most incompetent "Professional Bunch" of people I've come across in my 50 years of living! I started a bank account with them in July of this year because the company I work for has their business and payrole there, and was switching to Direct deposit. That was the beginning of the most disfunctional bunch of people I've ever met, customer service, local branch, etc. It started when I was charged 7 over draft fees on a debit card only, in the "pending status" when we all know that the funds are taking from the available balance immediately, but because they were in the pending status and one overdraft accured I was charged $198.00, and was told with a giggle that I was being charged another $132.00 at the end of the day and didn't know what for and wasn't even giving the opportunity to make it right!?!? After three months of arguing that the funds were there in (black and white) one of the overtures ($33.00) was put back with a note attached by one of the only people in the Cincy customer service center that obviously knew that something wasn't right. This person also E-mail her supervisor about this and I'm waiting for a responce. Also, I'm just getting started, Recently I wrote a check for $125.00 to a meat vendor on the 27th of October and the check was electronically withdrawn from my account 3 days later...O.K. no big deal...? Wrong the bank paid the check again 16 days later! I brought this to their attention...(thats funny) and showed that it was the same check number and the name on the check with the same date it was wrote (keep that in mind), of coarse my account was $3.98 over by of the day because of this and guess what...Yep, overdraft fees out the yeng-yang! I keep the minimun in this account because of their borderline illegal, and unethical business tactics. Of coarse I had to take off work, another $250.00 down the drain, to try to get this reversed and was told we'll (local bank) investigate it(?) and monitor your account and call you back each day and let you know what we can do for you...waiting, waiting, waiting. of coarse no reply! So I called the customer disrespect service and was actually help by the formentioned person I spoke about earlier and the fees were reversed along with one that was applied in July. Suddenly while at work I strangely get a call form my local bank in Huber Heights, Ohio, who said that they would monitor my account and call me everyday saying "well I got the overdrafts taking off because of the double cashed check, I was told by this person at the local bank that because it was longer than 30 days on the incident in July that nothing could be done about that?" not true...well needless to say I let her have it and she was actually left speechless. I in fact took care of it myself with the forementioned person, Her name is Vicki, and called her on it! She didn't know what to say and my next adventure is dealing with the check that was cashed twice...it was probably my fault for sending the same check # twice (what the @!#*)according to the last customer disrespect service non-english person I taked to ? Keep ya posted ! (Is this the good stuff you go through with the great free checking bank they claim to be ?) My wife and I can't purchase a damn turkey or I can't buy a new pair of work boots because we are so gun-shy to spend a dollar...! Anyone got a good attorney or a class action law suit I can jump on? Any suggestions would be greatly appreciated...?

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Pissed Customer in NC
Charlotte, US
Oct 09, 2009 12:38 pm EDT

Fifth Third Bank does not care about the customer.

They do accounting backwards Highest to lowest clearing your account so they can maximize the fees to the customer. I had 32.00 in very small transactions clear - if they did accounting normal lowest to highest I would have had a 35.00 fee. Just one. But because they do it opposite it cost me over 400.00 in fees... plus 8.00 a day - for 20 days... I was unaware of the account going negatvie so that was another 160.00 - They would not refund ANYTHING. The Customer Service Person said - if you dont like it - Bank somewhere else.

I contacted an attorney - they are preparing a lawsuit - if you also feel they are Predatory, and do unfair business practices you should also call...

Lieff, Cabraser, Heimann & Bernstein, LLP
One Nashville Place
150 Fourth Avenue, N., Suite 1650
Nashville, TN 37219
[protected]

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Sue53Now
Lake Villa, US
Apr 25, 2009 4:06 pm EDT

I have lawyers interested in filing a class action lawsuit against Fifth Third Bank for Predatory Overdraft Fees and Unethical business practices. Please send your story along with and proof you may have to Sue53Now@GMX.com

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Listen Up
Naples, US
Mar 12, 2009 10:40 pm EDT

You need to bring your acct to a positive balance before you can close it, otherwise it will be charged off and then reported against your credit...

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Mr Bee
Northbrook, US
Mar 11, 2009 5:11 pm EDT

How's this...we closed our account because 5/3rd was gouging us and causing our account to go negative through fees that they did not tell us about until it was too late. Then, after closing our account, a once-a-year automatic direct withdrawal, that I had totally forgotten about, came through (what are the odds!) and 5/3rd of course, charged us a fee on a closed account! They had called to ask if we wanted them to pay the auto withdrawal. I said no, we just closed the account. The woman said OK and hung up. Then 4 days later, we get a call from the bank saying we were overdrawn! I called and said " huh!" She said the act of asking them not to pay the auto withdrawal was a charge-able action. They now were charging me a daily, ever growing, late fee even though my account was no longer at the bank. As a courtesy, they said they would waive most of it, but we still owe them $12 for nothing. Someone has to start a Class-Action lawsuit against these thieves. I call it a reverse bank robbery.

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Fifth Third Bank / 53.com - overcharged

In my opinion, Fifth Third Bank 'stole' over $1, 000.00 from me. How they did it was to compile over ten transactions that took place over a period of five days and post them all on one day. I am not 100% innocent in this as I did go into negative balance. However, there were only five transactions that occurred while the account was overdrawn. I explained...

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Fifth Third Bank / 53.com late fee ripoff

Fifth third bank is a ripoff. I refinanced with them in the middlof 2008. I sent my payment in by mail on the first of this month, feb 2009, and last week I received a phone call and letter stating that the payment was not received. I told them that I mailed the payment and they blamed on the mail service. Over the years, my payment has never got lost in the mail with any other bank. This is the second time that they could not find my payment by mail. As instructed by them I made a second payment at a local fifth third bank, this time with a late fee. That payment was posted on the next day. Yesterday they deposited the original check that was sent in the mail because I notice that my bank, where my checking account resides, has returned the check due to insufficient funds. Due to their negligence or witholding my mail on purpose, I had to pay late to them and now I have to pay a fee to my bank for insufficent funds because they tried to get two payments for the same month out of me. Next month I am making the payment in person as I do not trust fifth third bank. I am getting out of this as soon as I get the opportunity. Do not do business with this bank.

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MusicGuy
, US
Jun 15, 2011 4:13 pm EDT

The customer service wasn't my problem with them in fact they were so friendly and sweet that my sugar count went up upon leaving the bank.
Mine was the involvement with the overdraft fees. I'm trying to run a business so when I make a substantial deposit, say on a Thursday evening or Friday morning, they hold everything until Tuesday morning. I thought I was doing OK by waiting 24 hours to use the money but that didn't help either. By the following Wednesday hundreds of dollars were mounting up in overdraft fees. Needless to say I have left that bank.
Unfortunately I made one more deposit to make it a zero with a note to close out the account which is what was required. Well, they had to hold that depost until the check cleared ($7) and here it is weeks later and I found out that they want $200 in overdraft fees! That's my story.

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Fifth Third Bank / 53.com bad service

I advise anyone considering using Fifth Third Merchant Services for Procesing their credit card charges to reconsider. I handle all the banking/accounting for my non-profit employers. Since 2001 I have used 5/3 for credit card processing, and though I was lured in by promises of no reprogramming fees, no annual fees, no service fee, no statement fees, the reality is since then I have seen all of those and more.

Apparently, in their contract buried somewhere in fine print is a clause which says they have the right to change their fees at anytime, but apparently you don't have the right to cancel it should the fees increase, without yet again accruing another fee! Case in point, last year an annual fee of $45 was taken from my bank account (without my authorization). I was told we received notice in last month's statement that annual fees would start being charged. After speaking to and getting authorization to have the fee waived, two days later they call back and say it's not possible to waive it. Not two months later a $5 per month fee starts being withdrawn as well. When I inquire about it, it's a "monthly dial up fee" so that my terminal can call into the center. (I didn't get any statement message about that one). Within two months we were charged another $40 to "reprogram" the machine--still incurring those monthly dial up fees. I get another letter two months later wanting to "upgrade" the program but will have to pay $50 to do so. Since I had just paid the $40 to do that earlier, I want an explanation of what exactly is being upgraded. No one could tell me. After attempting on five separate occassions to get fees removed (at least partially) I gave up and unplugged the machine, called & wrote to them to cancel and didn't run any charges for a month. (By they way, we own this machine not rent). Yesterday January 2009, I get the bank statements and $55 has been removed for an annual fee by Fifth Third. I cancelled their services in writing in November 2008! Called today, and their response is it is legit because they bill in arrears. Since I used their services at all in 2008 I would have paid it regardless of when I canceled. Then she adds, well at least we didn't charge you the normal cancellation fee. Since I never agreed to any of the fees to begin with, we already spent $200 in un-budgeted "credit card processing fees" (without merchant fees) of hard to come by funds.

If they wanted to keep our business they would have reversed the charges for at least one of the three non-budgeted items as a courtesy. One would think in today's economy keeping customers is important. I was promised in 2007 I would see a new contract which outlined these fees but never received it. Should you be in the market for merchant services, be sure that promises not only be in writing as mine were (in a cover correspondence) but also attached or written on the actual contract, and that it states specific dates that they will be waived. Though I was diligent in following through, in the end their help line is geared to educate you about their fees and services, not really to service the customer. Good luck if you are in the market for credit card processing, and please take the time necessary to calculate all the little fees that will be in play. If you already have low price (as we do), if a charge card is used you might consider passing on fees to your consumers so they will pay by cash or check in the future. Most people don't realize that is costs the merchant money for them to use credit cards. Yes, it's convenient for the buyers, but if it only drives costs up perhaps people will start rethinking how they pay for their purchases.

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Bigboy1
, US
Sep 22, 2009 1:36 pm EDT

Subject: Fifth Third Bank system "SUCK" + Customer Service also "S U C K"

We closed escrow account in Juy 2009. So our morgage payment would be pay only for the loan due to escrow is "0".

We paid monthly payment online in August for September. But the account would accept the amount of payment as the bank said the amount paid had not sufficient...(which the bank add $77 on top of payment for escrow account).

We call customer service told them that our escrow has been close and ask them to remove $77 out of my morgage monthly payment. We talked to serval people and keep telling them that our escro has been closed. It's seem like no one has no clue. Even superviser who said he will take care of it. In mid-September, we got the phone call from "Collector Department" of Fifth Third Bank which said we did not pay the morgage in September because of that we has been charge for the late fee too. And they withdraw the payment dirctly from our bank account.

After we check the morgage payment statement, it shows that our 2 months of payment have not been apply to the payment because of not sufficient amount.

We then call customer service and ask them to remove the $77 out of the monthly payment and apply 2 payment for September and October.

While we wait for the bank correct the account, every day we get the phone call from "Collector Dept." of Fifth Third Bank twice a day. Also, we got the letter from Fifth Third Bank about the "LATE FEE" has been charge to my account.

This problem has occor about 2 months. We send a lot of e-mail and a lot of calls to customer service, later they never bother to call back. Moreover, one of the lady just hung up the phone.

I write the comment about this bad experience just warn the people who think about to do business with Fifth Third Bank ...Please think twice OR you got to fight back hard.

Tina, Indiana

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Fifth Third Bank / 53.com mortgage late fees

Please do not use fifth third bank! They are horrible. I have been ripped off by them three times in 8 months and when I confront them with it they do not care and would not direct me to anyone who could help. In this day and age where there is so much competition in banking this company simply does not care about you and will try to get every extra penny out of you in a sneaky way. The day my mortgage payment was due, they called be at 5:05 asking for payment in full and $100 late fee when I checked my bank account they took their payment out that day but for some strage reason their computers did not check this! This happened twice in 6 months! And the best thing about it is they did not care.

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jasonswife
Kannapolis, US
Feb 18, 2010 9:04 am EST

I have made 3 morgage payments to fifth third bank in 1 month because they say I owe them intrest

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Fifth Third Bank / 53.com guilty of harassing communication!

Fifth Third Bank is guilty of Harassing communications this is prosecutable by law according to the Title 13 here in the State of Alabama so if you are getting them annoying phone calls go down to the local magistrate and file a Harassing Communications Warrant for the arrest of the CEO of Fifth Third Bank if enough people do this it is bound to force the illegal practice that they use to be stopped this charge can be multiple and so he can be prosecuted as many time as people file this. They use scrupulous business practices so the only way to fight back is to hit them by using the laws available to the consumers. Please check this with your local laws.

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Fifth Third Bank / 53.com overdraft and other fees

My Paypal is set up so that when there is not enough money in my checking account, they will take the money off my credit card. My bank, however, thinks it’s funny to accept the bill from Paypal instead of deferring it to my card. This way, I overdraft my account. Then they charge me with anywhere between $37 and $99 in fees. This happens because someone will call me and tell me my account is in the red. Then I will go online and transfer money from my credit card to bring it above zero. (This time I had to max out my card to cover all of their fees.) Once it is above zero, and I’ve paid the cash advance fees for transferring from my credit card, the bank will charge me a “daily overdraft fee” which has been anything from $6 to $27. This will usually overdraft my account, starting the process all over again.

I went into the bank the other day and forced them to change my account so when there is no money in it, THE TRANSACTION IS DECLINED. This is how a checking account should work. He said he could set that up but I would have to come in every month and do it again. Excuse me?

I woke up today with another overdraft. A Paypal transaction that was from January (when I had money) was charged to my account. I went back to see how the ### this was possible and saw that my bank had rejected ONE of the Paypal transactions and overdrafted me in the amount of the rest. This is their idea of one last joke. I have been trying to close my account but can’t until all of the fees are paid off. The longer it stays open, the more fees they charge.

I HAVEN’T MADE ANY PURCHASES WITH MY DEBIT CARD IN OVER TWO MONTHS. And yet I get the “Overdraft Phone Call” every morning. Surprise! Fifth Third Bank hates you even more today than they did yesterday.

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Thomas T. Bors
Island Lake, US
Sep 20, 2011 3:27 am EDT

Hello, Hello and Hell at 5/3 Bank. A new system was put in to service for automatic payments. This is the worst system that I have ever seen. Now I have to do 3 times as much work to transfer moneys than before. Now they cheked on when my bills are due to be payed and they will pay it automaticly five days ahead of time. So Iwill not be late. O. K. but changing my schedual of payment? Whos money is it? It is mine. So, change back your system to be more friendly and let me decide when I want to pay it. My dear friend who is an officer at 5/3 told me, she has trouble with this new system and the transactions. If she has problems what do you think I have? I'm computer iliterate, very, very slow. I was in construction before my retirement. I built ### houses and now I feel like I'm they are ### on me. All I see is ### holes. They all tell me how much they like this new system and everyone else also. I think they are trying to feed me more?. Please get it together and leave the old system alone. Us seniors don't realy care about the new crap you installed. Besides I feel you are confusing us so you can make more moneys on the late or over drafts. I have been banking with this same bank for 35 years here in Island Lake, Ill. The employees are nice but the upper management suck. My picture just for you ### holes.
Thanks but no thamks.
Thomas T. Bors.
thomasbors@aol.com

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thesmokemonster
Ormond Beach, US
Jul 17, 2011 1:52 pm EDT

Check out this video of a recorded call I made to Fifth Third Bank. It's animated and the story text may be a little fast, so just pause if you must, but it explains the story.
http://www.youtube.com/watch?v=epkw-OLxKYw&feature=channel_video_title

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emeth
Northbrook, US
Feb 05, 2010 8:47 am EST

Oh yes 53 Bank (Fifth Third Bank) pimps their customers to line their pockets. Rather than deducting payments as they come in- by the time of purchase, for example, they take the highest amount out first and then the kids lunch money out last- by their prioroty.

As a result of their policy they returned 3 $10 dollar or less purchases and hit us for over $100 and then added daily hits and when you want help with your account before a cancelled purchase hits they make you let it go through before you are allowed to dispute it and as mentioned many other manipulations e.g. paypal related issues of not giving paypal their authorized deduction... Thus racking up hundreds a month for unsuspecting customers. If they are the 2nd largest bank in the entire midwest with HQ in Ohio is is not difficult to wonder how much of their 233 billion 'under management' has been stolen through unethical practices. It really makes you wonder how the state od Ohio has let them rape and pillage their own citizens and fleece the midwest.

The question is how to take the CEO to task as they are currently doing at Bank of America.

Before you open an account be sure to ask the order of processing checks.

TCF is another ### dog but does not hit a person 10 times but makes it miserable to use your own money with long waits for checks to clear and handcuffed manager. Some banks pay commissions or bonuses on ODs.

When will the government get the gumption to file lawsuits against 53? when enough of us complain. SEE LINK BELOW TO OTHER COMPLAINTS ABOUT FIFTH THIRD BANK
A CLASS ACTION LAWSUIT IS DUE BACK WITH AN ATTORNEY WITH NOT GHOSTS IN THE CLOSET THAT WON'T SELL OUT SINCE THE SETTLEMENT COULD BE IN THE BILLIONS AND THE LAWYER COULD GET PAID REAL WELL ON THAT. OR A WANNABE UP AND COMING POLITICIAN - ATTORNEY GENERAL COULD BE THE UNDISPUTABLE BULLET NEEDED TO WIN BIG.

Below is an excerpt from Wikipedia (encyclopedia of almost everything in the world... http://en.wikipedia.org/wiki/Fifth_Third_Bank#Community_Outreach

Please read #4 below. Can you tell me what’s up with that? And all the other MAJOR Crap.

References
1. ^ a b c Fortune 500 2008: Fifth Third Bancorp - FITB
2. ^ "Fifth Third Bancorp Annual Report 2006 (PDF)". Fifth Third Bank. 2006. http://www.53.com/wps/wcm/connect/resources/file/eb7f630e1270811/About53_IR_annualreport_2006.pdf?MOD=AJPERES. Retrieved 2007-06-22.
3. ^ Press release
4. ^ a b c "Fifth Third Bank History and Expansion. Fifth Third bank is known for manipulating customer's bank account to maximise the possibility of collecting overdraft fees. They have been known to hold on to deposits to insure that these deposits cannot be used to cover expenditures. Even though you could withdraw the money immediately Fifth Third bank will keep the deposit pending allowing expenditures made with ATM, Checks, or Debit purchases to apply to the account well before the deposit in order to collect overdraft fees. (PDF)". Fifth Third Bank. 2005. http://www.53.com/wps/wcm/connect/resources/file/eb2ff20d63e2cbb/About53_History.pdf?MOD=AJPERES. Retrieved 2006-09-01.
5. ^ Adams, Cecil [protected]). "The Straight Dope: What gives with Fifth Third Bank?". Chicago Reader. http://www.straightdope.com/columns/020118.html. Retrieved 2006-09-02.
6. ^ Dash, Eric [protected]). "Data Breach Could Affect Millions". New York Times. http://www.nytimes.com/2007/01/19/business/19data.html?ex=1326862800&en=30c7d334eeb8f966&ei=5088&partner=rssnyt&emc=rss. Retrieved 2007-04-24.
7. ^ "T.J. Maxx data theft worse than first reported". Associated Press. 2007-03-29. http://www.msnbc.msn.com/id/17853440/. Retrieved 2007-04-24.
8. ^ "Top 10 Phish Scams". McAfee. 2006-09-01. http://www.mcafee.com/us/threat_center/anti_phishing/phishing_top10.html. Retrieved 2006-09-01.
9. ^ "Fifth Third Bancorp Buys R-G Crown Bank". Associated Press. 2007-05-21. http://biz.yahoo.com/ap/070521/fifth_third_acquisition.html?.v=3. Retrieved 2007-08-16.
10. ^ "Fifth Third still committed to First Charter purchase". bizjournals.com. 2008-01-25. http://www.bizjournals.com/charlotte/stories/2008/01/28/story5.html?ana=from_rss. Retrieved 2008-04-03.
11. ^ "Fed Approves Fifth Third's First Charter Buyout". bizjournals.com. 2008-04-16. http://dayton.bizjournals.com/dayton/stories/2008/04/14/daily23.html?ana=yfcpc. Retrieved 2008-04-16.
12. ^ "Fifth Third Bancorp acquires First Charter". Banking Business Review. 2008-06-09. http://www.banking-business-review.com/news/fifth_third_bancorp_acquires_first_charter/. Retrieved 2008-06-30.
13. ^ "Fifth Third to Expand Presence in Atlanta with Branch Purchase from First Horizon". Fifth Third Bank. 2007-09-25. https://www.53.com/wps/portal/news/?New_WCM_Context=http://www.53.com/wps/wcm/connect/FifthThirdSite/About+53/In+the+News/Press+Releases/2007/Press+Releases+092507. Retrieved 2007-10-10.
14. ^ "Fifth Third Issues Statement Regarding Cancellation of First Horizon Branch Sale in Atlanta". Fifth Third Bank. 2008-02-08. https://www.53.com/wps/portal/news/?New_WCM_Context=/wps/wcm/connect/FifthThirdSite/About+53/In+the+News/Press+Releases/2007/Press+Releases+020808. Retrieved 2008-02-08.
15. ^ http://www.fdic.gov/news/news/press/2008/pr08109.html
16. ^ http://www.post-gazette.com/pg/09080/957219-28.stm
http://www.foxbusiness.com/story/markets/industries/finance/fifth-bancorp-advent-international-announce-fifth-processing-solutions-joint/

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Shirley C
Lansing, US
Aug 04, 2009 11:05 pm EDT

I agree with you and everything that you say. I think that there are a whole lot of unhappy fifth third customers.

I began really analyzing my account which has been opened for 2 1/2 months and this bank has charged me $1800.00 in fees.

Here is one example - on May 28, 2009 I had a balance of $791.00 in my account. I had a business utility check that I wrote for the amount of $672.00 that the bank cleared "highest to lowest" - then I had 3 ach withdrawals go through and the last one put my account in the negative $121.00. Here is the kicker. They withdraw the funds for the check - posting it to my account as paid. They then process the ach debits at a pop of $37 each for nsf fees and after all is said and done, they change their minds and bounce the check for $672.00, along with all of the other transactions for that day.

Long story short - I had 791.00 in the account - the only things that were paid were 2 ach debits for $100 each - and another for $40.00 that is a total of $240 that was paid - and when they were through with my account for that day I was in the negative $325. The entire activity for that day was $912.00 - I had 791 in the account - that is a difference of 121 that I was short, however with there completely unethical way of doing things only $240 were paid and the rest was in fees and return checks.

How in the world do they get away with this? They think that because they hand you a 45 page policy booklet that is smaller than a postcard and nearly impossible to read with out a magnifying glass that basically they can get away with anything because their policy basically states - sorry about your luck but we can find any angle we deem fit that best benefits our pocketbook and leaves your account in the red and there isn't a darn thing you can do about it, they shrug their shoulders and continue to rip off other unsuspecting fifth third account holders.

Shirley

drsandco@yahoo.com

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Fifth Third Bank / 53.com wrongful action of foreclosure

My name is Sam Zakarian. I'm writing this in the hopes that someone will listen to my nightmarish experience that is causing me to wrongfully lose my home. I have owned my home for 24 years. On march 8, 2008 I suffered a massive heart attack. This affected my work in the near term so I contacted my bank, Fifth Third to inquire as to any assistance they could provide to me during this difficult time. They offered me a loan forebearance for a term of 3 months. The term would be from july1 through sept 31. They instructed me to call them in late sept to let me know how I am doing. I was very pleased at how they treated me at the time. In late sept I was granted another 3 month forebearance to expire on dec 31. By this time I was starting to get back on my feet. I called the bank on dec 30 to see what the process would be to start getting caught up. They instructed me to start making payments of $1263.68 for the months of jan feb and march and after such time I could try to do a loan modification. This was fine with me. I sent in my jan payment on the third. They would have received it at the latest by the 10th. Some days later a gentlemen from the bank showed up at my door asking if the utilities were in working order. This alarmed me because being in the real estate business the only time you typically see this is when a foreclosure notice has been filed. I immediatly contacted my bank who assured me that that action had not been taken. 2 days later a sheriff slapped a notice to foreclose against my chest. The law firm is Pierce and ###. I came to discover that this a simple matter of signals getting crossed from one branch to another. Apparently the forebearance department had not communicated anything with the foreclosure department. Since that time I have gone into fifth third bank begging them to correct this horrific error. With their deepest apologies they tell me they will have someone get back to me. Never happenened. I have called on countless occasions to attempt to resolve this matter. I have even called Pierce. No one will help me. The bank that at one time treated me with such kindness has now abandoned me and is now trying to take my home . On a side note the bank has not returned my jan payment. Will some one please help me? I am not sleeping and I feel that me health has deteriorated as a result of this injustice. My phone number is [protected]. My e- address is [protected]@comcast.net. Thank you, Sam Zakarian

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myha
Kingsland, US
Jul 16, 2011 7:46 am EDT
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I fell into this web just tonight, I went through very, very, it was the last home my deceased husband and I built together. We had a beautiful home on the lake wasnt fancy or big, but comfortable, it was our home we raised our 2 kids, and I had my first grandson, he was 4 when his grandpa died they we soo much alike and now his 9 and I swear everytime I have that boy to visit I feel and see his grandpa in him, when he died we both agreed for me to sale the lake house so IRS wouldnt get it then I would have IRS paid off and move into the Home we built to sell. So I did, of course my poor husband didnt now the economy was going to fall, so I lived there in June 2007 next years things got bad so I contacted Modification Co, same here dont make payments, 1yr later the forecloser, oh not forecloseing today, well it happen lost the home had a great Lawyer, Constuble, Judge but I continued the fight and take it higher it would be another cost but nowing your not going to get your home back is always embeds in your heart and mind. Thats how I found this site I looked up Firth Third Bank. I still looking for an answer, I herd on day not to long ago that goverenment thinking of opening up cases of foreclosers to be faulted, so I trying blindley to find my way back Home

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Kat59
Warrenton, US
Mar 09, 2011 7:11 pm EST

Fifth Third Bank - re: loan modifications...You are not alone. I lost a job making 40K per year and was off for 5 months, got a job but took an 11K pay cut. The departments at this bank do NOT know what the others do or say. One person tells you one thing - you talk to another rep and they tell you a completely different story. THEN they have an outside company make their "collection" calls to tell you that your loan is delinquent. I started a loan mod in April 2010. At that time they told me NOT TO MAKE ANY PAYMENTS until the loan mod was approved. I had to hire someone (paid them $500 up front) to help me negotiate with the bank. First, the bank put on my credit report that I was over 90 days late on my payments - keep in mind THEY told me not to make the payments - then they said I had to make 2 more payments before they would approve the loan mod. I had short notice and told them when I got paid, that it would have to be on the 21 of the month - they said I was late and they wouldn't consider the modification. Now they have foreclosed on my home and won't talk to me. They didn't even send me a letter of notification that it was in foreclosure, I only received a letter from an attorney telling me that the bank now owns my home and I have until mid May 2011 to be out...sooner if they sell it. This bank should have someone do an audit on them to make sure that they are in compliance. I for one don't think they or most of the others ARE. Wouldn't it be nice if we found out there were mistakes and we could own our homes free and clear on their dime. It would serve them all right. We are after all only a file number to them, WE have the emotional attachment to our home and they play on that and threaten. We have to find a way to fight them. Any suggestions? Kathy

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becky221986
Sheridan, US
Mar 07, 2009 7:10 pm EST

Has it worked out? Did anyone get it taken care of?

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Fifth Third Bank / 53.com credit card payment

I recently did a balance transfer with this bank, and from day one it has been an issue. At first they sent me a letter saying they couldn't approve me because of my credit for the amount I wanted. They said they would approve me for $10, 000 but not for the amount I wanted, well my transfer was for $3, 000 so of course a mistake. Then I went to pay my bill on line like I do with all my bills and guess what you can't pay your credit card bill on line or on the telephone with any other means of payment but a fifth third bank account. Also today is Saturday so the representative told me I am late any way because even if the due date is on this day you have to pay the prior business day. Now I will have a $37.00 late fee. I can't stand this company and we bailed banks out when all they do is try to screw us no matter what. Do not do any means of business with this company, they do not let you know important details.

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LifeDontWasteIt
, US
Mar 19, 2011 10:08 pm EDT

Wow. That is almost the same thing with me. Unreal. I'd never use them again. Once this transfer is paid off - no way.

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kanye east
Jackson, US
Jul 07, 2009 9:29 pm EDT

I also just recently transferred another cc balance to this rinky dink company. I never received my first statement so i called yesterday to find out when the payment was due. It's due tomorrow. I tried to find a way to pay online like every other sane company allows you to do these days. When i finally got someone on the phone they told me the same thing. I have to go to one of their service centers tomorrow before they close to pay in person! You can't even pay over the phone unless you are already late! That is ridiculous in this day and age! I am really anxious to find out that i might lose my 0% apr if i pay on the day that it is due like the earlier Poster has stated! I agree with everything you said ckfay!

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Fifth Third Bank / 53.com overdrafts on atm

I have been using ATM cards for 25 years and not once has an ATM transaction gone through if the funds are not there. They are always rejected as insufficient. You then lower the amount and it goes through. 53rd introduced MATRIX SERVICE, which is supposed to be a courtesy. It allows you to overdraft a a few dollars and charges a $33 overdraft. They told me they gave me this courtesy because I do not have a history of overdrafts...therefore, they put this on my account without my requesting to make sure I overdraft so that they can collect fees. I am still fighting with them to get my fees back.

If I do not have a history of overdrafts...why do I need something that will allow me to overdraft...it is obvious that it is to collect ridiculous fees./

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kitten211
, US
Apr 23, 2009 5:46 pm EDT

The bank provides matrix coverage in the event of an emergency, what if you were out of gas and had no way of getting home and no other means of making a gas purchase, in this even you would gladly over draw your account and pay the fee so that you could return home safe and sound. The best way to avoid over drafting your account is to balance your check book and be responsible for your own finances.

Fifth Third Bank / 53.com In-depth Review

Overview: Fifth Third Bank, also known as 53.com, is a well-established financial institution that offers a wide range of banking products and services. With a rich history and background, Fifth Third Bank has built a strong reputation in the industry.

Products and Services: Fifth Third Bank provides a comprehensive selection of banking products, including checking accounts, savings accounts, loans, and more. Their offerings cater to various financial needs and goals. Additionally, they offer specialized services such as investment banking and wealth management, providing customers with comprehensive financial solutions.

Customer Service: Fifth Third Bank is known for its excellent customer service. Their support channels, including phone, email, and live chat, are easily accessible and responsive. Furthermore, they provide a range of online banking tools and resources, empowering customers to manage their finances conveniently and independently.

Fees and Charges: Fifth Third Bank's fee structure is transparent and competitive. They disclose fees and charges clearly, ensuring customers have a clear understanding of the costs associated with their services. Comparatively, Fifth Third Bank's fees align with industry standards and remain competitive among their competitors.

Technology and Innovation: Fifth Third Bank excels in digital banking capabilities. Their online and mobile banking platforms are user-friendly and highly functional, allowing customers to perform various transactions and manage their accounts seamlessly. The bank also integrates innovative features and technologies, such as mobile check deposit and biometric authentication, enhancing the overall banking experience.

Security and Privacy: Fifth Third Bank prioritizes the security and privacy of customer information. They implement robust security measures, including encryption and data protection protocols, to safeguard sensitive data. The bank also complies with industry regulations and standards, ensuring customers' trust and confidence in their services.

Branch Network: Fifth Third Bank boasts a widespread branch network, providing customers with convenient access to physical locations. Their branches offer excellent services and facilities, catering to various banking needs. Additionally, the bank has a vast network of ATMs strategically located for easy accessibility.

Financial Stability: Fifth Third Bank demonstrates strong financial performance and stability. With favorable credit ratings and industry rankings, the bank has established itself as a reliable and trustworthy institution. Recent mergers, acquisitions, and significant events have further solidified their stability in the industry.

Community Involvement: Fifth Third Bank actively engages in corporate social responsibility initiatives. They are involved in community development programs and have established partnerships with non-profit organizations. Their philanthropic efforts contribute to the betterment of the communities they serve.

Customer Reviews and Ratings: Customer reviews and ratings for Fifth Third Bank are generally positive. Customers appreciate the bank's comprehensive range of products and services, as well as their excellent customer service. Comparisons with competitors' ratings and reviews highlight Fifth Third Bank's strong standing in the industry.

Conclusion: Fifth Third Bank is a reputable financial institution that offers a wide range of banking products and services. With excellent customer service, competitive fees, and innovative technology, they provide a comprehensive banking experience. Their strong financial stability and commitment to community involvement further enhance their appeal. Overall, Fifth Third Bank is recommended for individuals and businesses seeking a reliable and customer-centric banking partner.

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Contact Fifth Third Bank / 53.com customer service

Phone numbers

+1 (866) 671-5353 +1 (513) 579-5353 More phone numbers

Website

www.53.com

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