I agree, 5/3 bank is a ripoff. I too have an account with them, both checking and savings. They have stolen so far about $723 from us, this includes the savings money we had in our savings account. When we first set up our account we asked that our savings account be connected to our checking account to cover OD fees. When we got charged for OD fees for having a positive balance, shown on their printouts, they never took the money out of our Savings account to cover it. Not like they should of anyway as we were never in the whole to begin with...but anyway...when this happened on Jan. 25, 2010 we didn't receive the OD notice in the mail until Feb. 2, 2010 by this time we had over draft fees of 503.00. When we went in to correct this MISS-UNDERSTANDING the bank told us that they never had the Savings account connected to our Checking, so they fixed that for us and connected the two accounts. Well then that took all the money we had from our savings for over draft fees before we could fix the account, as the account was in the whole. So now our savings account is gone. This still did not get us up to a positive number. The next day when we went in to fix this problem, more OD fees were being charged to us. So now we are up to $603 in OD fees, and our Savings of $120 gone. And the bank claims they can only refund us $333 as this was their mistake. HUH!!! Our Savings is gone and they stole from us and they can't give the money back to us? On top of this we have been with them for two months now, and not once have we received a bank statement. The bank told me to go online and keep track of our account. WHAT!!! Then when we asked them why on the banks printout it shows us in the positive on the 25 but the bank takes out 125 in OD fees... They couldn't explain that. On the OD Notice that we finally received in the mail a week and a half later... it shows two charges coming out on the 25th of Jan. which according to the bank Over Drew our account. Yet on the print out of our account. It shows the two charges coming out on the 26th of Jan. I'm a very unhappy customer, I now have no clue how much money is in my account and am afraid to write anymore checks or use my debit card. How many more OD Fees are they going to charge me?
I truly wish a Lawyer would take this case... We are being ripped off big time. And we can't do anything about it.