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4 Derbala Ultrasound - Dokki / AVOID THIS DOCTOR

1 Egypt Review updated:

AVOID 4 DERBALA ULTRASOUND - NO PREGNANT WOMAN SHOULD EVER BE SO DISRESPECTED!!!

My wife is 6 months pregnant and we have been to see Dr Sherif Derbala, 4 Derbala Ultrasound, Dokki, Egypt (in Masaha Square for those that are interested) and we have experienced both times during our appointments the most disrespectful behaviour from all members of this company!

How can a 4D Ultrasound end up taking 4 hours - 2 hours waiting because all the patients are booked at the same time, 10 minutes doing the first part of the ultrasound, another 1.5 hours waiting for the Dr. and then another 20 minutes doing the rest of the ultrasound?

Our normal doctor monitoring my wifes pregnancy, may be late, may be overbooked, may even keep us waiting up to an hour, but 4 hours from the time we walk in the door to the time we leave is just ridiculous!

The 2nd appointment is only to pick up the results from the ultrasound and guess what... it has been 3.5 hours sitting and waiting just for the Dr. to sign the results - he is too busy drinking his tea making all of the other pregnant ladies wait for him to do their ultrasounds and seems to have forgotten about making a simple signature on his report!

We ask the unprofessional receptionists to assist us in getting the report signed and they are too scared of him to even discuss the matter...

Cairo, Egypt has certainly taken jumps and bounds towards being able to offer professional services in the past years, but this Dr. seems to have been too busy drinking his tea to worry about what his patients think. DISGRACEFUL - avoid 4 Derbala unless you feel like being disrespected and abused!

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Comments

  • Lo
      25th of Jul, 2010

    Well, its obvious that the guy with this complaint is pissed about something else, other than that in the complaint and wont mention it, because i've been there, and my sister too, and none of us had these problems, on the other hand they try to minimize the waiting period as much as possible, they even called my sister and asked her to delay her appointment 45 minutes to miminize the waiting period as much as possible.
    i think that patients should not wait more than 10 - 20 min maximum, but i've never seen a gynecologist in egypt whose patients wait for less than 1 - 2 hours, which is ridiculous i know, but thats the situation here, so i dont think this guy should be complaining of this particular point

    0 Votes
  • Lo
      25th of Jul, 2010

    Well, its obvious that the guy with this complaint is pissed about something, other than that in the complaint and wont mention it, because i've been there, and my sister too, and none of us had these problems, on the other hand they try to minimize the waiting period as much as possible, they even called my sister and asked her to delay her appointment 45 minutes to miminize the waiting period as much as possible.
    i think that patients should not wait more than 10 min- 20 min maximum, but i've never seen a gynecologist in egypt whose patients wait for less than 1 - 2 hours, which is ridiculous i know but thats the situation here, so i dont think this guy should be complaining of this particular point

    0 Votes
  • To
      3rd of Nov, 2010

    I agree with louli, I have been there and there was some delay (BUT tell me a name of a gynecologist who does make you wait ???). I dont know why his pissed, i thought it would be a complaint about a diagnosis or something medical not being there for a long time ???.
    Totta

    0 Votes
  • Mm
      6th of Sep, 2011

    Certainly sad that you had this experience but i have to say we visited this clinic and the dr. many times during my wifes precnancy and our experience was the opposite.
    very professional staff and certainly the most experienced dr. to do that kind of scan
    I find this complaint a bit too loud for the actual reason of complaint.
    TO ALL WHO READ THIS : IGNORE THIS COMPLAINT ABOVE AS YOU WILL NOT FIND EASY ANOTHER CLINIC WITH SUCH EXPERIENCED DR. TO DO THE JOB

    0 Votes

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