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2.3 6 Reviews

3zoom.com Complaints Summary

2 Resolved
4 Unresolved
Our verdict: Engaging with 3zoom.com, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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3zoom.com reviews & complaints 6

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Newest 3zoom.com reviews & complaints

ComplaintsBoard
A
4:59 am EST

3zoom.com My gold didn't received

I bought 500m gold in ephesus server in silkroad r and I have been waiting almost a month. They say 'sorry no stock now check back later' so when I ask 'when will you be ready' they say 'I don't know the exact time now but i'll rush the workers for you '. I've been hearing this words for a month and I still can't get my money. Don't buy anything from them they are scam.

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11:58 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

3zoom.com Scammed Stole Money

3ZOOM.com is a scam company. Full proof found here:

http://www.epicnpc.com/scammers/477924-vexmax-repped-here-but-scammed.html#post2811433

They will try to portray they are legit, post fake positive reviews to offset the negative, that the people giving them the bad feedback are "fake" or "not legit" yet you can clearly see from that link above that they aren't legit and they REFUSED to resolve the issue.

Read full review of 3zoom.com and 1 comment
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eva-3zoom
New York, US
Dec 14, 2012 12:07 am EST
Verified customer This comment was posted by a verified customer. Learn more

To xDado:
Hey, are you the one who named xDado on epicnpc? I have doubt about it .. Can you tell me how did 3zoom and you reach agreement finally ? If you are xDado on epicnpc, please tell all what did you get in finally ..
If you are not him, . please real the whole event first. I think anyone who read the whole event by the link you provide would know the fact of this trade .. xDado got scammed by Vexmax . Unluckily, 3zoom is the shop that xDado chose to buy gw2 gold, both 3zoom and xDado are victims in the business. If you are xDado, you should know that both xDado and 3zoom suffered lost of the business.
Here, 3zoom hope everyone can read the whole even carefully, don't trust anyone if they can't prove the proof of their experience. we can't speak native english well, sometimes our operators may not provide service that let you feel 100% satisfied, but we are trying our best in every business with every customers and improving our services.
http://www.epicnpc.com/scammers/477924-vexmax-repped-here-but-scammed.html#post2811433 Pleaes check the link again carefully, thanks.

ComplaintsBoard
T
7:53 pm EDT

3zoom.com Yup they are a scam company

Yup they are a scam company. I got a tera account from 3zoom and yes it worked but after a few days someone (only I and the person from 3zoom know the username) tried to force log into my account and caused it to be blocked out for 24hrs due to too many attempts. Luckily I changed the password so they cant enter but I was still locked out for 24hrs...AVOID AT ALL COST!

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Alakier
, US
Mar 22, 2012 7:36 am EDT

Don't use this for ANY lineage 2 services. Company can't deliver. File a chargeback if you made the mistake and paid these chinese scams!

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Akel
, US
Jan 19, 2012 5:39 pm EST

This site is a scam. Posts positive feedback to offset the negative. Google 3zoom.com scam, and see the thousands of complaints.

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LtDarkstar
, US
Jul 29, 2014 11:48 am EDT

They were the only ones that knew my Archeage account login (not my pw) and dictionary attacked my account and got their way in and stole everything. AVOID

ComplaintsBoard
O
6:30 pm EST

3zoom.com 3zoom.com or MMOGARDEN.COM is a chinese company that scams people

3ZOOM.COM or MMOGARDEN.COM is a chinese company that scams people, I pre-ordered a Digital Deluxe Edition of Star Wars the Old REpublic with early access code, they sent me the early access code then they were saying that they no longer have keys for the Ditigital Deluxe Edition and was Trying to give me instead the Standard Edition with early access code plus a refund of $4 instead of giving me the whole difference of the $18 dollars, their explanation is I should pay for the early access code they gave me.

Read full review of 3zoom.com and 5 comments
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Noisse
, US
Apr 23, 2012 8:12 pm EDT

The nerve this company has posting positive fake comments. The company is trash. They can't speak english, they don't reply to e-mails, they can't deliver on time. I have had to file a chargeback with my bank just to get my refund. The worst company I have ever dealt with on the internet. I wish all the worst for this company and hope they get shut down soon!

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Polter
, US
Jan 09, 2012 5:56 pm EST

Awful company. Just google 3zoom scam, they are literally hundreds of scam reports on the internet about them.

My experience with them is like the rest, lousy. They took my money, provided false information to PayPal about the dispute, and took my money.

Avoid this scam company at all costs.

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eva-3zoom
New York, US
Dec 13, 2012 11:59 pm EST
Verified customer This comment was posted by a verified customer. Learn more

To xDado:
Hey, are you the one who named xDado on epicnpc? I have doubt about it .. Can you tell me how did 3zoom and you reach agreement finally ? If you are xDado on epicnpc, please tell all what did you get in finally ..
If you are not him, . please real the whole event first. I think anyone who read the whole event by the link you provide would know the fact of this trade .. xDado got scammed by Vexmax . Unluckily, 3zoom is the shop that xDado chose to buy gw2 gold, both 3zoom and xDado are victims in the business. If you are xDado, you should know that both xDado and 3zoom suffered lost of the business.
Here, 3zoom hope everyone can read the whole even carefully, don't trust anyone if they can't prove the proof of their experience. we can't speak native english well, sometimes our operators may not provide service that let you feel 100% satisfied, but we are trying our best in every business with every customers and inproving our services.
http://www.epicnpc.com/scammers/477924-vexmax-repped-here-but-scammed.html#post2811433 Pleaes check the link again carefully, thanks.

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xDado
, PH
Nov 13, 2012 11:57 am EST

3ZOOM.com is a scam company. Full proof found here:

http://www.epicnpc.com/scammers/477924-vexmax-repped-here-but-scammed.html#post2811433

They will try to portray they are legit, post fake positive reviews to offset the negative, that the people giving them the bad feedback are "fake" or "not legit" yet you can clearly see from that link above that they aren't legit and they REFUSED to resolve the issue.

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Thereisaname
, DE
Jun 20, 2012 4:13 am EDT

not only 3ZOOM.com, MMOGARDEN.com, guildwars2powerleveling.com or g2play are scammer and not legit...
I guess there are only a few good Stores out there like MMOGA.com where you can buy without having problems later~

ComplaintsBoard
N
1:25 pm EST

3zoom.com There is a good chance you may lose your money and your account if you order from them

Buy with extreme caution that you're paying a company in China that has hundreds of complaints online and attempts to cover them up with positive feedback that is posted by employees at this company. I wouldn't recommend them as there is a good chance you may lose your money and your account if you order from them.

Read full review of 3zoom.com and 12 comments
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Damas
, US
Oct 19, 2012 8:52 am EDT

I did not have a good experience with this company. they shouldn't be in business.

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eva-3zoom
New York, US
Dec 13, 2012 11:58 pm EST
Verified customer This comment was posted by a verified customer. Learn more

To xDado:
Hey, are you the one who named xDado on epicnpc? I have doubt about it .. Can you tell me how did 3zoom and you reach agreement finally ? If you are xDado on epicnpc, please tell all what did you get in finally ..
If you are not him, . please real the whole event first. I think anyone who read the whole event by the link you provide would know the fact of this trade .. xDado got scammed by Vexmax . Unluckily, 3zoom is the shop that xDado chose to buy gw2 gold, both 3zoom and xDado are victims in the business. If you are xDado, you should know that both xDado and 3zoom suffered lost of the business.
Here, 3zoom hope everyone can read the whole even carefully, don't trust anyone if they can't prove the proof of their experience. we can't speak native english well, sometimes our operators may not provide service that let you feel 100% satisfied, but we are trying our best in every business with every customers and inproving our services.
http://www.epicnpc.com/scammers/477924-vexmax-repped-here-but-scammed.html#post2811433 Pleaes check the link again carefully, thanks.

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xDado
, PH
Nov 13, 2012 11:53 am EST

3ZOOM.com is a scam company. Full proof found here:

http://www.epicnpc.com/scammers/477924-vexmax-repped-here-but-scammed.html#post2811433

They will try to portray they are legit, post fake positive reviews to offset the negative, that the people giving them the bad feedback are "fake" or "not legit" yet you can clearly see from that link above that they aren't legit and they REFUSED to resolve the issue.

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BALDO
, RO
Oct 19, 2012 2:03 am EDT

I got scammed by them yestarday...to bad i didn`t read this topics before i make trades with them in Lineage2. They pretend they are buyers/sellers of adena in this gave but in real they are just scammers .DON TRUST 3ZOOM.COM THEY FAIL AND SCAM ALOT TAKE CARE!

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Chung747538
, US
Apr 30, 2012 9:22 pm EDT

I sold a Rift account, and received money 5days later!

I researched some website, some said it is a fraud site.
However, I stop playing Rift anyway, so even my account being cheated or whatever I won't care, therefore I decided to try 3zoom services. Unlike someone said in Internet, I could tell 3zoom don't cheat my account.

And paypal.com charge me 4% for receiving money! >"

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Skily3zoom
, CN
Jan 09, 2012 8:42 am EST

@LydiaSull
I don't know what happened between you and 3zoom. If you say that 3zoom is illegal, then you won't find any legal ones anymore. We are sure that this post might be seen by a lot of players, while just 3zoom make explaination. Then you should know why only a few guys response. Firstly, they know 3zoom is legal one. Seondly, it is too complex for them to make comment, cos this does not make any sense to them. Thirdly, why 3zoom make response? Because, 3zoom don't allow you to affect any of our customers. Maybe we can't speak native english well. But 3zoom did not misunderstanding what our customer said. We think that is enough when chatting with our customers. 3zoom are experience in the games.

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paul Gangi
Anchorage, US
Jan 09, 2012 2:21 am EST
Verified customer This comment was posted by a verified customer. Learn more

@LydiaSull
1) Do you mean only English speaking people can buy items online ? Or any ppl who buy items online are all from English speaking countries ? I know my english is poor, and yours are best . But it makes no sense to me . I can buy anywhere with my poor english, it is enough for me .
2) you got scammered from them? I don't know, i think no one knows is it the truth . I just want to share my experience with others . You can judge the informations online by yourself . There should be many customer had good experience with 3zoom. My friends and i choose to trust them .

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LydiaSull
Private, US
Jan 07, 2012 9:54 am EST

@three3zoom
Nobody trusts you. You guys are fraud. Quit lying and manipulating people. You blame the customer for being fraud when you are fraud. Also if you're site was 100% legal, you wouldn't be selling virtual products. Go away and stop lying to people.

@paul Gangi
A). You can't even speak english
B). You obviously work for the company

It's really sad when a company has to create accounts and post fake reviews to make their company look good. It seems the only good reviews on the internet about this company are "fake" reviews.

Someone needs to create a 3zoomsucks.com site so they can't modify their fraudulent activities by posting fake reviews.

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paul Gangi
Anchorage, US
Jan 01, 2012 7:51 am EST
Verified customer This comment was posted by a verified customer. Learn more

I bought golds and game cards from 3zoom as well, the only problem may be delivery time . I usually check with their online service before i order to make sure i can get the item in time . By this way, i had good experience from them . I recommend 3zoom the most cos i used them many times with great success.

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three3zoom
, CN
Jan 01, 2012 7:48 am EST

I want to commentate wakobet's review::
We have do our best to look for the deluxe edition cdkey for the customer, but we can not find the product, but we also do our best to dealing his order, we try to give him early access cdkey first so that he can play the game first, and then we have enquiryed him whether he will accept to change the deluxe edition cdkey to standard cdkey, and he would like to take the suggestion, and paid 77.99 dollors, early access cdkey is 12.99dollors, and standard cdkey is 59.99dollors, so we refund him 4-5dollors is correct, but the customer is rude. He accept the deal first, and then change his mind. our site must be 100% legal company, please trust us!

ComplaintsBoard
M
7:47 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

3zoom.com Review, Reviews,

Purchased 2 accounts for Lineage 2 back in June 2010. After finally coming back from overseas to play them for the first time, I tried to login for the first time and BOTH of them didn't work. I tried contacting 3ZOOM who provided information to contact NCSOFT to fix them. After contacting NCSOFT, they informed me the information is not right and said the accounts were both banned without an appeal. 3ZOOM on the other hand refuses to refund or even exchange for new accounts. I never got to play any of these accounts and now I am out $750.

I guess I should have known as 3ZOOM is a chinese based company who appears to being selling stolen accounts.

I plan to post this on as many websites I can and will remove this as soon as these compensate for the loss. In the meantime, I would strongly advise that you don't buy from this company.

However, I am willing to remove all my complaints if 3ZOOM resolves my issues. They can contact me directly through complaintsboard PM System.

Read full review of 3zoom.com and 17 comments
Update by Mickael S
Jan 14, 2011 4:36 pm EST

That's great and all but 3ZOOM's TOS says if an account is banned, they will refund your money. This isn't about the games TOS, this is about the fact that they took our money.

Update by Mickael S
Jan 11, 2011 5:08 pm EST

Dave they got you as well?

Have any ideas on what we can do here?

Update by Mickael S
Jan 06, 2011 5:26 pm EST

Site still doesn't respond.

Warning everyone, never buy from 3zoom.com

Update by Mickael S
Dec 25, 2010 9:51 am EST

Such scammers, stay away from them at all costs.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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LtDarkstar
, US
Jul 29, 2014 11:45 am EDT

AVOID 3ZOOM at all costs. I purchased gold from them for Archeage using Paypal (thankfully) instead of a credit card, even using different passwords. Once they get your email you use to login to your game, they will dictionary hack your account! They managed to get into my account and steal all of my gold and just about everything else that was "valuable". Stay away from this place. I also posted a complaint with Paypal about this group.

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eva-3zoom
New York, US
Dec 14, 2012 12:02 am EST
Verified customer This comment was posted by a verified customer. Learn more

To xDado:
Hey, are you the one who named xDado on epicnpc? I have doubt about it .. Can you tell me how did 3zoom and you reach agreement finally ? If you are xDado on epicnpc, please tell all what did you get in finally ..
If you are not him, . please real the whole event first. I think anyone who read the whole event by the link you provide would know the fact of this trade .. xDado got scammed by Vexmax . Unluckily, 3zoom is the shop that xDado chose to buy gw2 gold, both 3zoom and xDado are victims in the business. If you are xDado, you should know that both xDado and 3zoom suffered lost of the business.
Here, 3zoom hope everyone can read the whole even carefully, don't trust anyone if they can't prove the proof of their experience. we can't speak native english well, sometimes our operators may not provide service that let you feel 100% satisfied, but we are trying our best in every business with every customers and inproving our services.
http://www.epicnpc.com/scammers/477924-vexmax-repped-here-but-scammed.html#post2811433 Pleaes check the link again carefully, thanks.

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xDado
, PH
Nov 13, 2012 11:56 am EST

3ZOOM.com is a scam company. Full proof found here:

http://www.epicnpc.com/scammers/477924-vexmax-repped-here-but-scammed.html#post2811433

They will try to portray they are legit, post fake positive reviews to offset the negative, that the people giving them the bad feedback are "fake" or "not legit" yet you can clearly see from that link above that they aren't legit and they REFUSED to resolve the issue.

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Broder
, US
Aug 13, 2012 12:42 pm EDT

Yea, as many have already said 3ZOOM is half a scam company. I bought a few Lineage 2 accounts from them in the past only to find out later that they provided me with bogus information. I got the login information but other information like the birthday and serial numbers were wrong . When I asked for the correct information they refused to give it to me. I had just purchased one account and was able to force them through a PayPal dispute to give me the correct information. The other accounts they just flat out refused to give me the information and wouldn't respond to my emails. Before buying anything from this site ask yourself why a company would intentionally provide bogus account information to a person that paid for an account. There really isn't any valid reason for a legit company to behave this way. I'm not sure if they are keeping the information to maintain some leverage over their customers in case of a chargeback or they intend to take the account back and resell it or strip it. Who knows but its shady in any case.

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vampire168
Aberdeen, GB
Jan 30, 2012 5:31 pm EST

Yup they are a scam company. I got a tera account from 3zoom and yes it worked but after a few days someone (only I and the person from 3zoom know the username) tried to force log into my account and caused it to be blocked out for 24hrs due to too many attempts. Luckily I changed the password so they cant enter but I was still locked out for 24hrs...AVOID AT ALL COST!

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Johnnios
, RO
Jan 11, 2012 1:14 am EST

Erm, does this attachment think work? :)

View 0 more photos
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Johnnios
, RO
Jan 11, 2012 1:13 am EST

Well! I will post here the log so "Anita", can't say that what I would have said is fake! This site does not deserve my money anymore nor any other money! Go to another website or find another way to pop-up your game-play! Sooner or later, something similar is going to happen to you! They are working for us! We are their customers! They should treat us well! Not like we are some little kids and they are some "mature" and "big bosses" ! See for yourself : http://postimage.org/image/k78ueoat9/ or see attachment !

So yes, 3zoom.com ARE so BAD!

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LydiaSull
Private, US
Jan 07, 2012 9:49 am EST

@Morten Ballovarre
You obviously work for the company because 3ZOOM is a complete scam. None of their accounts work.

@Skily3zoom
All talk. Your company has ripped off so many people and the proof is all over the internet. Everything you're saying is so you can manipulate others into buying from you.

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Skily3zoom
, CN
Dec 21, 2011 6:03 am EST

To wakobet
Thanks so much for your support to 3zoom. I should represent all the members from 3zoom to say sorry about this case. Maybe we should explain this matter to you. There are three kinds of cdkey for Star Wars: The Old Republic, which are Standard Edition, Digital Deluxe Edition and the Collector’s Edition. As for the incorrect information from our supplies which caused the wrong information we stated on our site and now been corrected. We know we should’t use this as an excuse. While this is fact, as your wisdom, you can see that we sell at the similar price with other sites for this cdkey. We are growing in the support of yours. To make you disappoint or unhappy, that is the last thing we want to see. We hope that you could give us a chance again and we promise we will implement the information first before state them to yours. Thanks for reading and looking forward to doing business with you again.

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Skily3zoom
, CN
Dec 21, 2011 6:02 am EST

Firstly, we should declare that we did not see this article before we reply to you.
Secondly, we have tried to solve your problem. But, we didn’t have consensus in this issue. You requirements might be a little hard for us. In the FAQ, we have stated our warrants clearly and we thought that you know about it.
Thirdly, we have tried every effect to do something about this case.
Fourthly, we have sold hundreds of accounts, seldom of the account have problem. If problem occurs, we did not let it go. We always help the customer to solve their issue happily.
We want to keep the long business relationship with yours.

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