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3stepsadd / Never got response to my phone calls, etc.

1 Raleigh, NC, United States Review updated:
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I ordered a book from this company and let them know that I did not want to join their online monthly membership thing. They still started charging me monthly $19.99 from November to January. Finally I closed my debit card and have a new one now so they cannot play this game anymore. Horrible customer service. I have learned from this one!

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  • Si
      5th of Mar, 2009
    0 Votes

    The same thing happened to me. I told him to stop and refund my money. He agreed to "cancel" the "membership" which I never ordered in the first place, but has so far refused to refund my money. I received nothing at all for the $19 a month he has been charging me. I reported it as unauthorized charges to my credit card company, but I don't know if I will also have to cancel my card.

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