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360 Share Pro

360 Share Pro review: It just stopped working! 23

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12:00 am EDT
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I paid for a lifetime membership and its been fine for about 6 months now, all of the sudden nothing, I can't get it to do anything. I also thought I was downloading Limewire, but in the end I got this. I have tried to contact them to no avail. No phone numbers to speak of, and email doesn't work.

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23 comments
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WTHruthinking
Merritt Island, US
Jan 03, 2009 10:35 am EST

I paid for lifetime membership. Got a new computer and tried to reinstall 360 was informed my subscription was cancelled. Can not get in touch with 360. They wont answer the phone and wont respond to e mail. So i checked with a few governmental agencies and was told by all that they have numerous complaints on them. With out coming right out and saying it they all leaned towards the fact that basically 360 was a rip off. Take the money and run leave you standing with your pants down around your ankles.

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Web Support
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Jul 18, 2008 7:58 am EDT

Hi there,

We apologize if you have experienced difficulties with your membership. While there were a few glitches in the software, our technicians have been working hard to perfect the software. I am confident that together we can make sure you are happy with your membership.

If you have any technical issues, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account ready so that we can easily find your account and assist you.

Email: websupport@marketbill.com
Telephone: [protected]

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Web Support
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Jul 16, 2008 8:22 am EDT

Hi there,
We apologize if you have experienced difficulties with your membership. While there were a few glitches in the software due to a java application, our technicians have been working hard to perfect the software. I am confident that together we can make sure you are happy with your membership.
If you have any technical issues, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account ready so that we can easily find your account and assist you.

Email: websupport@marketbill.com
Telephone: [protected]

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Dave Wright
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Jan 24, 2008 8:18 am EST

I've had the same problem. Having looked into it I've found that Number One Music Inc, 642 Main Street, Charlestown, St.Kitts runs many sites:
Mp3RealMusic.com,
360share-pro,
iMusicAccess.com,
FreeMp3Provider.com,
NetFreeMusic.com,
NetFreeMp3.com

I managed to get a full refund by threatening them with getting in touch with the local newspaper "The Democrat" and the local police:
Royal St. Kitts & Nevis Police Force
Force Headquarters
Cayon Street
Basseterre
St. Kitts

Go to this address:
http://www.marketbill.com/index1.aspx
Login and then click on "contact us", click on billing support and send them an email. I was amazed when I got a responce. More amazed when I got my money back!
Good luck!

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Tom
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Sep 30, 2007 8:31 am EDT

Had the same problem. You guys are crazy! Still works fine, just change your java.

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barbara vaughn
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Sep 29, 2007 3:35 pm EDT

Since I purchased this software, it has been very disappointing. Half the time, I can't download music. There is an errror that says, can't connect to the internet. I am very disappointed at this service. There is not way to communicate or get technical support. This is a waste of money. I wish someone could help, because I need to download music.

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Lisa Hare
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Sep 18, 2007 5:38 pm EDT

I paid for membership and am now unable to access the downloads. How can I get my money back?

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Hugh Goosen
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Sep 12, 2007 12:23 am EDT

Its the latest version of Java that crashes the program boys and girls. Anything later than J2SE Runtime Environment 5.9 Update 10 will cause the thing to act up. Right now though, it seems as though I cant connect...

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snowbirdmo62
Polo, US
Aug 08, 2007 6:12 am EDT

Yes, same problem here, no answers to e-mail. I tried taking down my firewall to see if that might be it, it wasn't... I keep getting an internal error on limewire's part, I just want my money back, but apparently, they have ripped everybody off, and ran with the cash. I know I won't be buying anything else online unless they are a legitimate, reputable company.

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Jules
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Aug 05, 2007 3:39 pm EDT

I did the same as everyone else, bought into lifetime membership, it worked absolutely fab for 6 months, then I clicked onto it and can't get in! I thought the site was great, quick to trace what you want, easy to download... So Why has it all gone wrong.!? Have we all be scammed? Is there really anything we can do about it?

Very frustrating! to be polite!

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ANGELA BATHER
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Jul 17, 2007 10:38 pm EDT

I've paid a lifetime subscription. It had worked for the past six months, now nothing. Thought it was a problem with my comp. Now I know we've all been ripped off.

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ian blair
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Jul 07, 2007 1:29 am EDT

I've had 360 share pro for about a year or so worked great at first but lately i noticed a deterioration in availability of music downloads now it wont open at all you click on the icon and it goes as if to open then disappears instantly, thought it was being blocked by a firewall or anti virus so turned them all off but still wont open, have they took the money and run anyone know?

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M.A. Mora
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Jul 05, 2007 12:36 pm EDT

I have had 360 Share Pro for a couple of years, worked fine until recently. I had a similar problem in the past and used one of these two numbers to reach tech support. Not sure if they still work but here they are: [protected], [protected].

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Freeman
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Jun 21, 2007 2:54 am EDT

Yeap, I don't know what the hell's happened, but after a complete system restore I installed this program. First it worked fine, then when I was going to close it I got a Blue Screen Of Death. After that it doesn't matter what I do, I can't even start it. Reinstalled, cleared registry, installed new java... nothing works. Before I installed the newer java I got a popup that couldn't be closed, bugging me that 360Share Pro couldn't access the Gnutella Network. Had to kill the java application with the Task Manager, caused BSOD again. Next time I tried to start it with my firewall closed. Still got the same popup. After I updated my java the program wouldn't even start at all. Just the logo showing, then nothing. Also I can't access the tech support with the email address I used when I purchased the program. It keeps saying I entered the wrong security code despite that I didn't. Obviously this company was only after some quick cash and then they disappeared.

I foresee in the near future that it will not be possible to earn money through internet because no one will trust anything that exist here and therefore only free software will be possible, because more and more companies fail to deliver what they are getting paid for. Internet business is going to die!

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Angela Momon
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Jun 20, 2007 5:07 pm EDT

Same here. I paid 4 a lifetime subscription, but now the program won't open. I Just want to know what 2 do about this problem.

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Brent Edmond
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Jun 07, 2007 7:46 am EDT

Same as everyone else i guess. Lifetime membership, worked for a couple months, money down the drain. Wont open the program cant download. What is everyone doing? Is there anything to do? I am not real happy about it!

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Kelli
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Jun 04, 2007 8:30 am EDT

I have had the same trouble as many of you. I used SharePro, after purchasing a "lifetime" membership & it worked great for awhile. Suddenly in the last few weeks, it just quit working. When I click on the icon, nothing happens. Did the program go out of business? Did they get "shut down" like Napster did several years ago? I can't figure it out, but I sure would like to know what to do about it.

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Suzanne
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Jun 04, 2007 3:18 am EDT

Haven't used 360 Share Pro for a while, and now can't get it to work, can bring up faces but doesn't want to turn on. I have paid for a lifetime membership and thought it was for a lifetime. Thanks. Could someone help me work out why it won't work. Thanks again Sue

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Sarah
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Jun 01, 2007 11:12 am EDT

Yeah, same here! What's up w/ this program? The program won't open for me anymore. It just randomly started doing that after I'd had it for like a month. I can't figure out what's wrong w/ it, and have tried opening it numerous dif. ways, but nothing works. I'm not too happy about it, and want my money back if it can't be fixed. What have u all been doing? Any suggestions on what i should do now?

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sheila adamson
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May 30, 2007 11:30 am EDT

I have the same complaint, paid lifetime membership, I try to click on desktop and nothing works, i don't have a means of complaining to them what do i do next any ideas?

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Joseph O
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May 29, 2007 12:18 pm EDT

I paid for this program also. It appeared to work just fine for about 5 months. Now, it has quit working. Any ideas as to how we can get our money back for a program that does not work.

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Susan Nolan
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May 20, 2007 9:23 pm EDT

I paid for life time membership and now the program just quit working. What is going on? Need someone to tell me what is going on. Old password and username does not work either.

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Alicia
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May 17, 2007 8:18 am EDT

Hello...

I have this thing for about 3 months and now it will not let me click on to it! I can listen to music on Windows Media Player but I cannot download! I now dont no wot 2 do i would like to stop this but i will still have to pay!

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