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2004 Dodge Ram 1500 Quad Cab 4X4 / Fuel pump assy replacement and clamps

United States Review updated:
67% 3
I have a used truck that I bought as a never damaged truck. I have had to get the from straighten and a wheel that has a flat place in it, always have complained about this to the dealer, recessively I had some warranty work done which they replaced the fuel pump. The dealer gave the truck a inspection and tolled me that the right side drive shaft was damaged, and thats where the vibration was coming from. Now it gets real strange, When I picked up the truck from the dealer I walked around inspection and seen that they forgot to hook the filler house back up to the outside of the truck. now read carefully!! I filled up the tank and drove home, the next day I was 3 miles or so on a country road that was cervices and bumpy. I went around one curve and it started to miss out and then smoothed out about 500ft around the next curve it missed out again and then smoothed out again, I thought it must be water in the tank? Next curve it quit running and I turned the key off and started to step out when I noticed fire and smoke coming from the between the cab and the bed, I ran about100ft away, now I have a degree in automotive.

The only way I can see this happing is that the plastic clips that hold the lines to the tank are not part of the fuel pump replacement package. And therefore it did not get ordered at the time of repair and the lines allowed the fuel lines to partsily come off which allowed the fuel under pressure to spew on the exhaust and therefore start the fire.

This is only my thoughts on this but I lost my truck and It seems very easy to say that the $18.00 clips should be part of the replacement parts of the fuel pumps assy. It is strange that Coyle Dodge in New Albany IN. Thinks that I started this fire and by seeing the lack of attention to hook up the filler hose. It is clear that maybe the clips weren't even put on! I was wondering if others have had this type of complaint.

All people that I have tolled this to, Warranty co. and my insurance co. can't believe this, and to the dealer to give me the runaround for 3 days is not very customer relations.


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N  13th of Jan, 2011 by 
Agree Disagree 0 Votes
Wow did a handicapped 5 year old write this up?

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