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2001 Ford Escape / service and vehicle quality is extremely poor

Bobby Jones FordAugusta, GA, United States
I purchased my used 2001 For Escape in 2002. I have had never ending quality issues since the purchase date. I have had to replace two of the doors handles due to poor parts used in the first place. I have also had numerous problems with the check engine light. I have taken my car to ford 3 different occasions forking out hundreds of dollars getting the same part replaced. DO the Ford executives know how it feels to drive a car that makes you nervous to be behind the wheel??? I have never had a good experience at the dealership!! Of course no one tells you that the warranty is good for 12000 miles or a year, whatever comes first! I will never, nor will my family buy another ford! I hope they go under!!

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Ford Motor Company Logo Ford Motor Company
Customer Service
Overall Satisfaction Rating

1019 Reviews
P.O. Box 6248
United States - 48126
+1 800 392 3673
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