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2-10 Home Buyers Warranty [HBW] / service calls

1 Dayton, OH, United States Review updated:
Contact information:

Filed two claims with 2-10 home warranty company .Techs troubleshoot the problems and recommended follow up visit with extensive repair. Purchasing called to look for replacement appliance. Got a nasty call from customer service that they are rejecting both of claims because it may be pre-existing condition. Talk to manager and supervisors but both rejected my arguments. Today I'm canceling my service contract and will never deal with them and will ask my friends to do the same! Pathetic customer service

Apr 26, 2018
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  • Qu
      11th of Jun, 2018
    0 Votes

    I have been waiting for two weeks to get service for my air conditioner and when the technician came to do the service he stated my compressor burned up. Shortly after 2-10 called me and said they were denying my claim because my compressor was too low to the ground!!! I will definitely not use this company anymore and will never refer them to anyone!!!

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