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Terrible service!
What will your customers do if they need your support in the middle of the night? They have to send an email and wait for the morning to come? And it's also not guaranteed that someone will answer fast. Because usually, it takes a long for you to reply. Even though it's written that your service is 24/7 available. It's a huge lie!
And one more thing. Not counting that your service works bad, your app itself is very buggy and has to be improved. Plus, it is not compatible with IOS which is very strange in the 21st century...
The contact info isn't provided on the website
I subscribed for 30 days trial on the website www.1topspy.com. I used it 3 days only, but after that my access was blocked. I opened their website, but there was nothing. No email address, no contact phone. It was possible to send message, but of course I haven’t received any reply. Don’t waste money on their trials, because if they do the same thing as they have done to me.
Is 1TopSpy / John Novabay Solutions legit?
1TopSpy / John Novabay Solutions earns 88% level of Trustworthiness
Excellent Trust Notice: 1TopSpy / John Novabay Solutions near-perfect at 88% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for 1TopSpy / John Novabay Solutions. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of 1TopSpy / John Novabay Solutions's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
1topspy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- 1topspy.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The 1topspy.com may offer a niche product or service that is only of interest to a smaller audience.
- We detected that 1topspy.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- 1TopSpy / John Novabay Solutions protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of 1TopSpy / John Novabay Solutions complaint handling
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1TopSpy / John Novabay Solutions contacts
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1TopSpy / John Novabay Solutions phone numbers+1 (408) 915-7889+1 (408) 915-7889Click up if you have successfully reached 1TopSpy / John Novabay Solutions by calling +1 (408) 915-7889 phone number 0 0 users reported that they have successfully reached 1TopSpy / John Novabay Solutions by calling +1 (408) 915-7889 phone number Click up if you have UNsuccessfully reached 1TopSpy / John Novabay Solutions by calling +1 (408) 915-7889 phone number 0 0 users reported that they have UNsuccessfully reached 1TopSpy / John Novabay Solutions by calling +1 (408) 915-7889 phone number
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1TopSpy / John Novabay Solutions emailscontact@1topspy.com100%Confidence score: 100%Support
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1TopSpy / John Novabay Solutions address227 E Santa Clara St., San Jose, California, 95113, United States
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1TopSpy / John Novabay Solutions social media
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