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1and1.com

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unethical

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1and1
Medford, Oregon
United States
1and1.com
Friday morning 7-15-11 I called 1and1 to start a domain. Everything seemed to go well. I was informed that it could take up to 24 hours to actually post to the web. After countless tries, I finally called the next morning and discovered there were technical issues that should be corrected soon. Many tries and calls through saturday and sunday. I still had nothing on monday am, so I called to remove my domain name and cancel my hosting. I informed them that I would be transfering the domain to another host. The rep. Stated that it eas set to transfer and ready to go and should be so for about 30 days. At this time I canceled another domain that wasn't being used. We went over everything again to confirm removal of one acct #******** and back out and transfer the other acct. # ********. I signed up with another host and got the site up in no time. The next day they charge my acct another $9.98 and 1 day later put a redemption on the domain and my site was ruined unless I gave them $40 and came back.
Complaint comments Comments (0) Complaint country United States Complaint category Hosting & Web Design

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1&1 Internet / 1and1.com Logo 1&1 Internet / 1and1.com
Customer Care Service
Discovery House, 154 Southgate Street
Gloucester
England, Gloucestershire
United Kingdom - GL12EX
+44 87 1976 XXXX
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