- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Internet hosting-one and one problems!
Today my website’s is down because 1and1 internet disabled the website’s admin control panel since they failed to charge my credit card for the monthly hosting fee which is around $7. They did that without my notice, they did not even give me email notice. Suddenly, my website is completely down and I had no idea, but I can only called 1and1 internet...
Read full review of 1&1 Ionos and 8 commentsscamming customers for web hosting!
1and1.com is a uk web hosting company. When you become their member and then decide to cancel hosting, they will not refund the difference as per their agreement.
Do not use 1and1.com hosting service, you are better off with another company which I switched to hostgator.com 1and1.com will not allow you transfer domains either. This company now also in the usa is a really bad customer service for hosting and internet service.
Biggest rip off for hosting service. Web hosting services and domain name registration rip off!
About 1&1 Ionos
One of the key strengths of Ionos is its commitment to providing reliable and secure hosting solutions. The company operates state-of-the-art data centers that are equipped with the latest technology and security measures to ensure that customer data is always protected. Ionos also offers a range of backup and disaster recovery solutions to ensure that customer data is always safe and accessible.
In addition to its hosting services, Ionos also offers a range of website building tools that make it easy for customers to create professional-looking websites without any technical knowledge. The company's website builder is intuitive and easy to use, and comes with a range of templates and design options to help customers create a website that reflects their brand and style.
Ionos is also committed to providing excellent customer support. The company offers 24/7 support via phone, email, and live chat, and has a team of experienced technicians who are always on hand to help customers with any issues they may encounter. Ionos also has a comprehensive knowledge base and community forum where customers can find answers to common questions and connect with other users.
Overall, Ionos is a reliable and trustworthy web hosting and cloud services provider that offers a wide range of services to meet the needs of businesses of all sizes. With its commitment to security, reliability, and customer support, Ionos is a great choice for anyone looking for a reliable hosting provider.
1&1 Ionos Customer Reviews Overview
One of the most commonly cited positive points about Ionos is its reliability. Customers report that their websites are up and running consistently, with very little downtime. This is especially important for businesses that rely on their websites to generate revenue.
Another positive point about Ionos is its customer support. Customers report that the company's support team is knowledgeable, responsive, and helpful. Ionos offers support via phone, email, and live chat, and customers can also access a knowledge base and community forum for additional help.
Ionos is also praised for its ease of use. Customers report that the company's control panel is intuitive and easy to navigate, making it simple to manage their websites and hosting accounts.
Overall, Ionos is a reliable and customer-friendly web hosting company that offers a wide range of hosting services. Its positive reviews reflect its commitment to providing quality hosting solutions and excellent customer support.
Overview of 1&1 Ionos complaint handling
-
1&1 Ionos contacts
-
1&1 Ionos phone numbers+1 (484) 254-5555+1 (484) 254-5555Click up if you have successfully reached 1&1 Ionos by calling +1 (484) 254-5555 phone number 0 0 users reported that they have successfully reached 1&1 Ionos by calling +1 (484) 254-5555 phone number Click up if you have UNsuccessfully reached 1&1 Ionos by calling +1 (484) 254-5555 phone number 0 0 users reported that they have UNsuccessfully reached 1&1 Ionos by calling +1 (484) 254-5555 phone number24/7 Support+1 (267) 481-7982+1 (267) 481-7982Click up if you have successfully reached 1&1 Ionos by calling +1 (267) 481-7982 phone number 0 0 users reported that they have successfully reached 1&1 Ionos by calling +1 (267) 481-7982 phone number Click up if you have UNsuccessfully reached 1&1 Ionos by calling +1 (267) 481-7982 phone number 0 0 users reported that they have UNsuccessfully reached 1&1 Ionos by calling +1 (267) 481-7982 phone numberEnterprise Cloud customers
-
1&1 Ionos emailsinfo@1and1.com100%Confidence score: 100%Support
-
1&1 Ionos addressElgendorfer Str. 57, Montabaur, 56410, Germany
-
1&1 Ionos social media
Most discussed 1&1 Ionos complaints
I am a web designer by tradeRecent comments about 1&1 Ionos company
I am a web designer by trade
PixelCrayons
8 reviews
Liquid Web
1 review
Limestone Networks
4 reviews
GigaPros
1 review
GlowHost
15 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Account is in risk of complete loss of data due to errors in the 1and1 system.
The File Recovery option has been uppdating for over 48 hours.
1and1 acknowledges the error but doesnt offer a solution.
7 businesses and ranked Google sites are effected
changed:
1000-top-internet-###-of-the-earth-godaddy-1and1.com
To:
http://1000-top-internet-thieves-and-###-of-the-earth.info
DIRECTORY of online THIEVES.
"We" need to divert $1, 000 of business from these thieves for every dollar 'they' STEAL' from "Us."
The worst domain name registrars (1and1.com, godaddy.com domaincentral.com etc.) will be listed in this directory.
these thieves kept renewing mu URLs even after I canceled them, wouldn't allow me to transfer them.
after I changed my bank account they blocked access to my 100+ URLs.
taking these ### to court!
godaddy.com are no better, freaking thieves!
1000-top-internet-###-of-the-earth-godaddy-1and1.com
Absolute thieves on earth. 1and1.com. I just believed them coz microsoft had given them a GOLD PARTNER certificate.
I bought a ms beginner package couple months ago. It took 10 days for them to register the domain , which was in the mean time i was pissed off and told them not to register the account.
And immediately after they charged my credit card, I cancelled my account, but they did not refund my money yet.
when i asked for my refund, they said that my account is a fraud account and they cannot refund my money. And they are not issuing any cancellation order as well. Their 90 day back gaurantee is a hoax.
Please donot go to 1and1.com and rip yourself.
There are other plenty of moderate hosting companies, though their servers are down for few minutes, they provide honest service, refund your money immediately without hassle.
Do not believe any hosting company who give only e-mail support or phone support. It is hoax to prolong your issue and eventually endup with "Your days are over, just get lost"
Agreed, 1and1 has the worst customer service ever. The card I had on file had expired and they made no attempt to contact me via mail or phone. I was a long time customer and simply had a credit card expire, they treated me very, very poorly. Once I have my account corrected I'm moving all of my domains somewhere else, even if it cost me double per domain. Their customer service is the worst I have ever encountered and their apathy about their poor service is the most infuriating part.
Your attitude towards Complaint -Agree 100%
These ###-of-the-earth are outright THIEVES!
They froze my account and hijacked my URLs ( (75).
I just registered: 1000-top-internet-###-of-the-earth-godaddy-1and1.com
I will configure a forum/complaint-type website here in the near future.
I'm taking the scums 1and1.com to a California small claims court. In most states YOU have to file a claim in their state, NOT in Californis, THX God!
Theck-out my above mentioned website soon.
http://idioticexcuses.com/
I canceled my account also and also informed them of an email change because of the amount spam I was receiving in my email box. 1&1 customer do not listen. Avoid this service at all costs.
I also used 1and1. I canceled my account, and for the next three years, they continued to charge my credit for hosting I wasn't using or signed up for.
Despite emailing them, and calling them on the phone, each of the three years (and always being told my account had been canceled and they didn't have my info anymore)... I finally had to call the fraud department of my credit card, to get them to stop trying to charge me for services long since canceled.
They provide lousy hosting, frequent down times, ZERO customer service... then, they defraud you.
NEVER use this company!