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1.2 69 Reviews

123HelpMe.com Complaints Summary

3 Resolved
66 Unresolved
Our verdict: If considering services from 123HelpMe.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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123HelpMe.com reviews & complaints 69

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Newest 123HelpMe.com reviews & complaints

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T
1:59 pm EDT

123HelpMe.com Unauthorized credit card charges

I signed up for the monthly 9$ payment and I was charged $119.40. This is outrageous and I want a refund. I am just 16 years old and i don't have the kind of money to be getting scammed by you guys. This happened on 4/11/19 and I cancelled my membership as soon as I saw the charge and I expect a refund for $110.00- taking the 9 dollar prescription into account. There is no reason I should've been charged $119.40 and I am in desperate need of a refund of some sorts even if a full refund is unmanageable. I can show anyone the charge in my bank account from 123helpme if needed and I can provide anyone with my bank (First Bank Of Owasso). My name is Tatum Wells and I can be contacted at [protected] or at [protected]@s.dcsdk12.org. Please take help me out

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M
10:44 pm EDT

123HelpMe.com essays

I subscribed for a 9 dollar a month and I was charged 119.40 dollars it was a mistake I cancelled the subscription right away and they didn't even send me an email or anything. I would like a refund of 110 dollars back because I only subscribed for the 9 dollars a month subscription and I already cancelled it. My email is [protected]@hotmail.com it very unfair to be scam like that. My friend recommended this website to me and she said it was very useful to her and thats why I wanted to try it out. I attached a picture of my bank statement to this complaint.

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K
1:57 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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123HelpMe.com Unauthorized charge to my paypal account

I was charged $29.95 for a service I did not allow. I subscribed for the 2 day trial period and then canceled it a few minutes after subscribing because I quickly realized there wasn't much to offer. Then a charge for that large amount came up on my PayPal account today and so I quickly login into my account to see that I had never canceled my subscription. Could I please get a refund for that large amount that I was falsely charged for when I do not even want a subscription to my account?

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K
10:39 am EST

123HelpMe.com Two unauthorized credit card payments

Hi. My name is Kimberly Tejada, and I'm requesting a refund for 3 payments I have never made, the first one happened on December-31-2018 which in that time I didn't even notice just like the second one that happened on Jan-29-2019 I noticed until yestarday Feb-27-2019 that they withdraw $29.95 just like in December and January so the total is $89.85. I have no idea how all of this happened to the point that I don't even know what this website do. Please help me solve this problem, Thank You.

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5:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

123HelpMe.com Unauthorized charge

I used the 2 dollar trial for a homework assignment and canceled immediatley afterwards. My card was then charged the full membership price of 29.95. I did not authorize this and my card was charged regardless of my membership canceling. I did not want the membership, nor did I tell the site that it was ok to charge my account for said membership. I have canceled my unwanted membership as of now. Please refund the charge asap.

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K
6:33 pm EST

123HelpMe.com Unauthorized credit card charge

I signed up for the website and paid 2 dollars for the starting trial period and then canceled my subscription within that trial period but this month I was charged 29 dollars for a monthly subscription that I did not want. I would like a refund for that 29 dollars. I recently logged back in and my account was still active even though Im sure that I canceled it.

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11:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

123HelpMe.com Unauthorized credit card charges over $119.00. My daughter thought it was free. She is in high school

December of 2018 My daughter doing an essayfor her college paper., she is only in high School. this website should be free for high school students.

I am requesting a refund through my credit card

My child thought this type of website was a tutoring proram. Her teacher told her to use it to get credit for her homework essay.

It was probably misunderstood due to my daughter is taking an aice college course in high school.

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J
4:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

123HelpMe.com Subscription cancellation

A couple of months ago I paid for the $2 trial for this website. I quickly realized that there was no apparent way to cancel my subscription and then ended up being charged around $29.95 monthly. Everything about this website is fraud - paying for a membership only lets you view a couple more words and there is no clear way to cancel a membership! I need to cancel my subscription as soon as possible and if anyone knows how, contact me at;

[protected]@student. jpc. qld. edu. au
or
[protected]@yahoo. ca

Thank you,
Jayden Steenberg

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A
8:21 am EST

123HelpMe.com Refund

The unathorized credit charges happened on December 22, 2018. I did not want to subscribe for another month for $29.95. I am requesting for a refund to my credit card account. Can you please consider my request for a refund? I had tried to unsubscribe, but was unsure on where to do that. Once I found out how to unsubcribe, I was Charged. Please fix this error.

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R
8:45 pm EST

123HelpMe.com 123helpme

The unathorized credit charges happened on December 8, 2018. I did not want to subscribe for another month for $29.95 to be exact. I am requesting for a refund to my credit card account. Will you please consider my request? 123Helpme has been very helpful to my studies and will definitely subscribe again. Thankyou for considering my request it means alot to me.

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8:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

123HelpMe.com Refund

I signed up for the trial for the $2.00 and canceled within that time period but then was charged $29.95 on my debit card. I came back to the account that I thought I had previously canceled and it showed it was still active. I would like the charge refunded.

12/03/2018 POS Debit - Visa Check Card 7035- 123HELPME.COM BILL [protected] CA POS -$29.95

12/01/2018 POS Debit - Visa Check Card 7035 - 123HELPME.COM BILL [protected] CA POS -$2.00

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5:57 pm EST

123HelpMe.com Education

The unathorized credit charges happened on November 30, 2018. I did not want to subscribe for another month for $29.99 to be exact. I am requesting for a refund to my credit card account. Will you please consider my request? 123Helpme has been very helpful to my studies and will definitely subscribe again. Thankyou for considering my request it means alot to me.

Best Regards,
Maverick Tajonera

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Update by Maverick Tajonera
Dec 06, 2018 5:58 pm EST

The unathorized credit charges happened on November 30, 2018. I did not want to subscribe for another month for $29.95 to be exact. I am requesting for a refund to my credit card account. Will you please consider my request? 123Helpme has been very helpful to my studies and will definitely subscribe again. Thankyou for considering my request it means alot to me.

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G
6:31 am EST

123HelpMe.com anti essay

Please my money $119 dollars from my checking account I didn't authorized this transaction for this amount. I have pay for one month but I am surprise that they withdraw 119$ in my checking account I need my money back because this is not honesty is not the right way to do business that why I request my money back. I need my refund because this caused to me to many prejudices.

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6:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

123HelpMe.com antiessay

I think its becoming too much the way anti essay is going. They have collected money from my miss before and now its me. Please kindly refund my money as I didn't remember asking anti essay to collect money from my bank account. I did pay £2 for 2 day subscription and that was it, in less than 24hrs £29:95 was taking off my bank account. Please kindly help.

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4:22 pm EST

123HelpMe.com refund

Hey, I was wondering can I get a refund on my $29.99. My son accidentally had paid for this using my card and I was wondering can I get that back. I think he got the account like 2 days ago, I seen where he got that $2 for 2 days deal you all had going on at the time and when I went and looked at my bank statement I seen where you all had too the $29.99 out of my account today and I was wondering can I get a refund back.

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T
2:23 pm EDT

123HelpMe.com being charged for a service I did not authorize.

I signed up for the trial for the $2.00 and canceled within that time period but then was charged $29.95 on my debit card. I would like the charge refunded.

11/01/2018 POS Debit - Visa Check Card 1907 - 123HELPME.COM BILL [protected] CA POS -$29.95

10/30/2018 POS Debit - Visa Check Card 1907 - 123HELPME.COM BILL [protected] CA POS -$2.00

Any help you can give in this matter would be greatly appreciated. I can be reached at [protected] or by email at [protected]@hotmail.com My name is Theresea Duplesis

Read full review of 123HelpMe.com and 1 comment
Update by Theresea Duplesis
Sep 22, 2019 11:21 am EDT

Beenita,
I am sorry I haven't gotten back to you sooner. Hopefully by now you have gotten your refund I had done exactly as they said but had to really fight to get my money back.

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B
Beenita Humagai
, US
Nov 06, 2018 11:30 am EST

did they refund you're money back and how did you cancel the membership. same thing happened to me and now i can't cancel i don't know how

ComplaintsBoard
R
7:01 am EDT

123HelpMe.com 123helpme.com

I sign up for a two day two dollar service then two days later I got automatically charged 30 dollars I never check for auto payment so I want a refund if you want it to have automatic payment includes it should say that not just take money out my debt card just because it's on there so the quicker I can get a refund I'll be happy about it till then I am very upset about this website and this business practice

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K
11:40 pm EDT

123HelpMe.com fees

I signed up for the 2$ and I only used the website for one day but I was charged 29.95$ and I need refund back. I only used it for one day and signed up for the 2$. How did i get charged for all this money this seems very unreasonable to just charge by itself when i only signed up for 2$. I canceled the subscription and need to be charged back. account [protected]@gmail.com

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3:40 pm EDT

123HelpMe.com unauthorized credit card charges

Hello! On October 18, I signed up for the monthly subscription that costs $9.95/month. Subscription ID: 5222984. I used the services and canceled the membership in about 2 hours after subscribing. However, I was charged $119.40, which is a price for the monthly subscription. I will dispute the whole transaction if you will not return the difference back to my account. I do not want to lose this amount of money if I am not going to use the services for the whole year.

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11:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

123HelpMe.com unauthorized credit card charges

on October 1st my son bought the $2 dollar trial for 2 days. he put in an essay for it to be checked and got a review saying it was excellent. he was happy but then deleted the subscription as he only wanted to use it once. he pressed the cancel subscription tab the site told him to type cancel. my son typed cancel and pressed enter as it told him to do. today it showed up on my Card that there was a charged bill of $119.40 which I was supposed to pay.

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