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CB Unsolicited Phone Calls Review of 1-800-684-8429
1-800-684-8429

1-800-684-8429 review: Phone calls, too many to count! 76

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Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

The phone calls start at 8am on the dot and go until 9pm Monday thru Sunday and there have been as many as 13 a day and as many as 5 in one hour. They are trying to find someone else and I have told them so, then I have told them to not call back and they continue to do so. This has been going on for a month. It has got to stop. I am about to loose my mind. They call all hours of the day, into the evening when my son is asleep. I have no idea how in the world they got my phone number it is unlisted and a private cell phone number. The [protected] that they are calling from is what continues to come up on the caller ID. Many times there is not someone on the line when I pick up the phone to talk, and this is costing me money and minutes on my cellular phone account.

Beware!

76 comments
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sddwtbnofather
, US
Mar 12, 2010 8:50 am EST

[protected]
Something MUST be done about this!
I just switched cell phone providers and numbers to stop incessant calls from other random numbers and within 24 hours started getting non stop calls from this number.
This is RIDICULOUS!

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Shui Tsang
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Nov 27, 2007 12:00 am EST

First my land line, now they are calling my mobile! They never leave messages. They just call and call and call. I regularly get 5-7 calls a day and now I have turned my phone off because I just can't take it. I just don't answer the phones anymore. Can someone tell me how to get rid of this evil virus attacking our phones?!

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marlo brad
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May 24, 2007 12:00 am EDT

[protected] call-call -call we've even changed our number and they still called no one talks other than to say please call. How do we get this to stop?

Advise smb!

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dan
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Mar 27, 2008 9:45 am EDT

This number keep calling me day and night and never stop... no one answer the phone when i pick up, this got to be stop.

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richard dennis gleason
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Jun 02, 2007 12:00 am EDT

Calling all the time from this number [protected] cant anything be done to stop this had voice box removed due to cancer and cannot talk.

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mimmi r.
Cary, US
May 05, 2013 8:12 pm EDT

They call 7 days a week, , from 8am till about 9pm. They are calling for someone else and I have told them so repeatedly. Today...again...they asked for the person. They said...again...they would remove my number. They never have and they keep calling. I have filed a complaint wih the FCC again, tonight. It's not just this number, but many, and all for someone else, the same person, who is not here. I have to keep the house phone unplugged because of this. As soon as I plug it in, like I did tonight, it rings and it's them! They refuse to remove the number and stop calling all day and night!

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Sammiesays
Norco, US
Apr 17, 2013 3:35 pm EDT

This is the most ridiculous crap ever. I do not have an account with these people. This number calls once an hour at least. They started today.
When I call the number back is says, "Thank you for calling card member services." how annoying.
If I did have an account with these ###s I could easily look at the caller ID and NOT ANSWER! When will they learn? Never I guess.

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gogreenfashions
schenectady, US
Apr 16, 2013 7:09 pm EDT

HSBC has bought out tons of accounts lately so even if you didnt have them before you may have them now and not even know it. From what i have found out, they are allowed to call as many times as they want between 8am and 9pm. they are automatic dialers so they wont leave a message. Same thing telemarketers use. only way to get them to stop is in writing, certified letter. you keep a copy as well for proof. After that by law they cannot call you, they can only contact you through mailing. hope this helps some of you out. It really is annoying day in and day out.

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PhoneFail
, US
Jul 26, 2012 10:49 am EDT

If you have an Android or iPhone, go the the app store and download a free call block. Better yet, if you do not owe money to Household Finance or it's an OLD debt, find the boiler-plate credit bureau letter that informs them to stop contacting you about it.

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Black Cat
South Bend, US
May 30, 2012 11:06 pm EDT

The first phone call I got this morning. Woke me out of a dead sleep after being up all night with a sick child. Called the number. Credit Card services, Capital One it said. When asked for an account number, I said I did not have it. I was sent to a rep. I explained my situation. "I moved here 6 months ago and this is my new number. I get calls constantly for people I do not even know. I do not have any credit cards". First I gave her my phone #. Nothing came up she said. Then she wanted my social security. I do not give my SS# over the phone! Sounds fishy to me. I am just going to wait for them to call back. Then I will rip then a new one!

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avareys mom
shelbiana, US
Feb 14, 2012 1:46 am EST

i also recieve calls day and night from this number i wish they would stop calling my house i work early in the mornings and i have kids young kids that when the phone rings at 10pm it wakes them up i am so mad about this how do i stop this does anyone know how to get it to stop please help i have registered the number with do no call but that takes up to thirty days.

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geteven1
Peoria, US
Dec 24, 2009 4:04 pm EST

This is Household Bank (HSBC) and if you have any type of credit, i.e. - credit card, car loan, anything - they can continue to call unless you do the only thing available by law. Under the Fair Debt Consumer Protection Act, you take the phone call, ask them for an address and inform them you are sending in a letter that states you do not want to be contacted by phone, only by US Postal Service. You must send it by registered mail, return receipt requested. If they contact you again, they have violated an actual law and you can then charge them $1500.00 per incident. You must keep the time and date that they called and mark it on your cell phone bill.

If they do call after that, TAKE the call - I repeat Take the call and then inform them you are turning them into the Feds and are getting an attorney to start a lawsuit. There are attorneys that will take this if you have proof, especially on more than one occasion that they have violated the law.

Good luck - usually the letter stops the phone calls.

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Juliefoo
Tempe, US
Jan 30, 2009 1:44 pm EST

It is HSBC.
I received TONS of calls from them too.
They called and called and called.
So i called them back. Told them i did NOT Have an account with them, and they told me it was an error, and took me off their call list.
They don't bother me anymore :)

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Michelle
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Oct 10, 2008 12:20 pm EDT

This is from Pinnacle Financial Group, a collections agency. Even if you don't know what they are calling for they will bug the crap out of you until you change your number.

-Michelle

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edward walsh
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Oct 02, 2008 6:15 pm EDT

the true criminals in our world run banks, insurance companies, and control our healthcare system. Vile ###, one and all.

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Scarface
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Sep 11, 2008 11:16 am EDT

i too have had the same problem with these annoying calls and i have found a simple solution that can put a stop to these calls you simply have to register your phone numbers on the (National Do Not Call List) but the only hitch is that it takes 30 days to become active after registering. so you have a choice register and put up with it for 30 more days or you ca try to find a new solution that will lead to more head ache...you can register at

https://www.donotcall.gov/

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j
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Aug 25, 2008 1:12 pm EDT

AT&T has "Call Screen" which blocks up to 10 numbers for $6.00 mo.
the callers receive a recorded message informing them that you no longer accept their calls!
WELL WORTH $6 MO.!

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gl
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Jul 31, 2008 4:12 pm EDT

these people are "slammers" and "spammers".
even if you unlisted your number with your wireless company you may have to call their customer service line and re-unlist your number. you may have inadvertantly registered your number some where, like for instance if you ever applied for a department store sweepstakes. never engage any unsolicted phone callers in discussion, they could also be "phishers".

gl.(hacksmacker)

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gl
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Jul 31, 2008 4:03 pm EDT

I just recently started a new Pre-paid AT&T/ Cingular wireless account. And I have started getting these phone calls too.
From: !-[protected] & !-[protected].
I have fully investigated the claims of others that this is "HSBC" bank. However, what I intend to due is call my wireless carrier and demand that they unlist my phone.
The complaintant who said she had an unlisted number may be correct, but she has ever registered herself unknowingly with some online entiy, she could very well have inadvertantly registered herself.
The other point I would make is, that these people are what are better known as "Slammers" or "Spammers".
They could also be "Phishers".
You need to go to your wireless carrier's website. Look up their customer service numbers, and Re-unlist yourself.

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Melissa
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Jul 28, 2008 6:54 am EDT

Have any of you thought to pay your bills and they'll stop calling?

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Noonie
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Jul 08, 2008 5:06 pm EDT

What you have to do is report it to the BBB (Better Business Bureau). My mother was receiving collection calls from Direct TV for some guy that we had never heard of. After several attempts of letting them know we had no clue who this guy was and explaining to them my mom had her phone number for over 15 years I finally decided to email the BBB. We got a phone call of apology and an apology letter from Direct TV.

My teenage son has been receiving calls from this [protected] number (recently started) and my son has had this number for 3 years now, so I figured this guy they are looking for gave them a wrong number for the hell of it. I'm in the process of contacting BBB about this as well.

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Officer Steve Jansen
,
May 27, 2008 3:13 pm EDT

What you have here is an avid prank caller. The best solution for you the american public is to change your phone number immediately. I have seen countless cases just like yours turn fatal just like that. Prank Callers often escalate their behavior from miniscule to a violent demeaner in an instant.

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Charles Cather
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May 23, 2008 11:01 am EDT

This is Orchard Bank Visa. They called looking for someone that use to have my cellphone number. You cant get them to stop!

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Kayla
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May 17, 2008 12:43 pm EDT

I have found that this company doesn't like it very much if you call them just as much as they call you.

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Claudia Johnson
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Apr 13, 2008 11:42 am EDT

This is really harrassment. Like everyone said, it starts at 8 a.m. and does not stop until 10 p.m. This really gets on your nerves, especially if they don't answer you when you pick up and you still have to pay for the call. They don't care if you are on the "do not call" list.

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dee
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Apr 09, 2008 4:45 pm EDT

This number belongs to "[protected]". Apparently they like to stay hidden, cause their address is hard to find. I guess they don't like people harassing them. So this is the addresses and phone numbers i have come across.

I hope this helps you.

The address i got was:

Overnight Address:
HSBC Card Sevices Inc.
ATTN: Exception Dept
1301 E.Tower Road
Schaumburg, IL 30173

or

HSBC FINANCE CORP
26525 W. RIVERWOODS BLVD.
METTAWA, IL 60045

Company Phone : [protected]
Company Website : www.household.com
CEO : William F. Aldinger

or

Principal Executive Offices
2700 Sanders Road
Prospect Heights, Illinois 60070
Telephone:[protected].

or

HSBC address listings

http://householdwatch.com/phonebook/list.php

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Terry Rogers
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Apr 04, 2008 9:37 am EDT

Is this a scam. They ask for your creditcard number without identifying who they are. Which creditcard number do they want, all of them? How do I block these harrassing 1-800 calls.

Fed Up

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ellen
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Mar 27, 2008 11:03 am EDT

Every single day I get at least 4 calls from this phone number 8 if you count them hanging up and calling right back.

Several times I've answered the phone only to receive no answer.

How can this ph# be blocked and stopped?

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Em
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Mar 22, 2008 6:44 pm EDT

After receiving nine calls from 8:30 to 9:00 pm, I called [protected] back and spoke to a rep who said that the name of the company is Credit Card Services. When I asked her who the company represented, she said it was HSBC.

The rep asked me if she may have my information, and I told her “No you may not.” When I said I didn’t have a card with HSBC, she said a household member probably does. My household member pays his card off in FULL every month and has never been late. I told her that nine calls is ridiculous and that I was going to make a Better Business Bureau complaint and hung up.
So…first go to www.bbb.org . Opt to make a complaint.
FIRST, type in the phone number that has been calling you all day and make a complaint about the “Credit Card Services” company. Fill out your complaint, and be sure to copy it, because you’re going to make another complaint. After this one is finished, type in Household Bank and select the one with the little blue BBB logo. You’ll have to answer some questions, but eventually you’ll get to a little drop-down menu. I selected: 961 N Weigel Ave Elmhurst IL Main Complaint.

A BBB complaint usually solves the problem, and it literally takes five minutes and no postage to you. I just finished it…

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Charles
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Mar 20, 2008 1:49 pm EDT

They started to call me about a week ago, now its around 10 calls a day (8am till 8pm). I do have a card from Household Bank but its not even due for another 2 weeks. I have had the card for a year now and this is the first time they have been calling me. It may be cause I owe my annual fee along with the normal monthly payment (over $100 total). I know I owe the money but I am not late and there is no reason to call me 10 times a day every day. I really don't see a reason to call on weekends since it even says on their site they don't take payments on Weekends (Sat and Sun).

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JC
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Mar 10, 2008 12:48 pm EDT

Getting calls at home and office all the time.

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amc
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Mar 06, 2008 4:31 pm EST

I am going through the same exact thing. I just emailed the Idiots and sent them a copy of the link to this webpage with all of the complaints. It is amazing.. I googled the number and the list of complaints with this 800 number is endless. They are evil!
Now when they call, I just hit the silent button (about 20 times a day) and just say "die"... I am not usually like this... but this is totally out of control!

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Steph
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Feb 21, 2008 5:13 pm EST

The phone calls for me started a few days ago. At this moment I have had 10 calls from them today. When I answer no one talks, insted they hang up on me. I call back and all I get is something saying "thank you for calling card service, please enter your account number". I don't get it. I have an account through HSBC but I made my payment this month and am not deliquent so I don't know why they are bugging me. I will check into blocking my number. If amyone has other solutions, please post them. So glad to know that I am not the only one being harassed.

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Chris
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Feb 12, 2008 6:00 am EST

This number continues to call me. It is HSBC Bank and if you have any store card affiliated with them I suggest strongly to cut it up, pay it off and be done with them. The biggest problem is that they are the biggest bunch of theives around. They lie repeatedly. They don't credit funds accordingly. And if you try to deal with them on the phone you get the run around.

I have no idea how they got a hold of my cell phone number since I DO NOT ever give that out. Secondly I have no idea why they are calling me repeatedly because I do not even have a HSBC Bank anything. In fact I have no credit cards at all. I have already reported them quite a few times to the FCC and also to my cell phone carrier trying to block any incoming calls from them. But no one seems able to understand that I do not want to recieve calls from them at all.

As I can see most of you have the same problems and it looks like there is nothing that the government is going to do to help us. Figures.

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Dave
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Feb 02, 2008 1:12 pm EST

I was late on a payment and was getting around 5 calls a day starting very early in the morning on a Saturday, like around 8 am. I made an online payment when I got up around 11 but still got 4 more calls throughout Saturday and then Sunday morning at 8 am again, which I answered and asked them to look at their records for payment. The person on the other end said they had no access to that information and would have to transfer me...so these automatons in some foreign call center are just plugging your number in regardless of your account status day and night to remind you to do something that has been taken care of for days...I hope the mortgage crisis ###s these ###s

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Jackie
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Jan 30, 2008 10:00 am EST

I have been receiving call from this number too. Have received two just this morning. I got fed up because they never leave a message. I called the 1-800 number and talked to a woman that called the business CALLING CARD MEMBER SERVICES".
After I burned her ear, she said she would take my number off their calling list. I told her ok, but if I get anymore calls, I will be calling back again. We will see.

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Penny Hansen
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Jan 28, 2008 11:35 am EST

The phone company cannot block actual phone numbers. Just UNKNOWN. Grrrr! Guess I didn't explain all this very well. Sorry.

I'll let you know if I get more calls from HSBC today after being polite and answering all of their dead-end questions.

In the mean time... YES Moira, I would be very interested in filing a class action lawsuit if it does not put me in the poor house. I never thought I'd ever say I'd sue someone. I am nervous about emailing you however, since we don't know one another and you might be a spy. Or alien! :)

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Penny Hansen
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Jan 28, 2008 11:24 am EST

I was wrong. My phone company only blocks the UNKNOWN on caller ID, so at least I won't be seeing those again. The past two days they have called 5 - 7 times.

Today I answered. A woman asked to speak to D... J... I said he was not available and could I take a message. The bottom line: the woman stated that we have a balance on our Master Card overdue, and gave me the last four digits of an account number. Not us.
She asked if we have a PO Box. Not us. Then she said thank you and hung up. What was that all about?

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felix the Cat
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Jan 26, 2008 8:50 am EST

Hire a good computer hacker and invade HSBC/H.H.F. computers files flood their phone lines shut em down cripple their network Bwaaaaaaaaaaaa!

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Penny Hansen
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Jan 24, 2008 9:54 am EST

Some of you are going to love me:

I called my phone company and they can have any calls with an "unknown" identity on my caller ID blocked. Before the call reaches us, it is routed to an automated recording telling them to call up and unblock their identity, and try again. How cool is that for those of us who have those features on our phones. It also depends on if your phone company offers the feature. Good luck.

Penny