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Comfort Inn of Charleston, WV Customer Service Phone, Email, Contacts

Comfort Inn of Charleston, WV
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Comfort Inn of Charleston, WV Complaints Summary

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1 Unresolved
Our verdict: Engaging with Comfort Inn of Charleston, WV at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ComplaintsBoard
J
7:01 pm EDT

Comfort Inn of Charleston, WV Excessive hold on funds

I was verbally informed from the front desk staff, TWICE, that a $300 deposit would be needed for use of a debit card for 2 rooms. That said deposit would be refunded after 3-5 days, depending upon my bank that is the real culprit of holding my money.

My credit union informed me that they do not, in fact, hold any monies once electronically transmitted. I tend to believe my credit union, simply because my paycheck is always deposited a day early.

I contacted the hotel and I have been informed that the monies may be held up to 15 days. The Front Desk Manager condescendingly stated that I signed a paper acknowledging this fact. Given the number 8 small font on everything I was required to sign, it is quite possible I missed it, but doesn't excuse their misinformation.

Its my belief that this hotel holds deposits for its own financial gain, as an interest-free, short term loan.

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Is Comfort Inn of Charleston, WV legit?

Our verdict: Complaints Board's thorough examination reveals Comfort Inn of Charleston, WV as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Comfort Inn of Charleston, WV stands out for its commitment to quality and security. Clients considering Comfort Inn of Charleston, WV should delve into its customer service record to gauge compatibility with their expectations.

Comfort Inn of Charleston, WV earns 91% level of Trustworthiness

Perfect Trust Endorsement: Comfort Inn of Charleston, WV achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Our scan shows Comfort Inn of Charleston, WV website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Wv-hotel.com you are considering visiting, which is associated with Comfort Inn of Charleston, WV, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
  • Wv-hotel.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The wv-hotel.com may offer a niche product or service that is only of interest to a smaller audience.
  • Comfort Inn of Charleston, WV protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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