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Comenitythieves! deceptive practice/ added fees

Review updated:

I wanted to pay off the account. Signed up online, paid amount due in full. A month later they claim I owe them additional $73 for...late fees, finance charges etc! After it was paid in full! I called, talked to 2 people before being transferred to manager and they said i still had to pay it. Also, spent 40min o waiting on the line for the 3 people to talk to me. Bottom line: fraudulent extra charges, their website is not purposely updated on time to show extra charges so they get transferred for next month bill and they can charge you additional fees. T

Wa
Sep 13, 2019
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Comments

  •   Sep 13, 2019

    The day you pay isn’t the guaranteed date of payment. It takes time to process and post your payment.

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