SUBMIT A COMPLAINT

Combined Motor Holdings Group / CMH Grouphyundai h100

We (My wife & I ) bought Hyundai H100 VIN KMFZBX7BLHU463954 at CMH Nissan in Durban, address 115 Monty Naicker Street with the help of the sales rep Donovan Naido.

1. The car had the breakdown immediately when we collected it from the dealership, it was cutting off the engine as if it doesn't have fuel, we had to pay the tow truck from our pocket to transport it from Haristsmith to Boksburg, but we didn't get the refund.

We took the car to Hyundai Boksburg, they cleaned the fuel tank after they found the sludge inside the tank. In less than 2 weeks later the car is doing the same thing. So now they found dirty water in the fuel filter which shows that this car never ever gone for service, the service history book has no service stamp which testify that the car never attended any service before.

Hyundai Engineering team is suggesting to remove the diesel pump and the injectors and take them for service.

2. We got charged for number plates registration but we didn't received the service and no refund processed to us.

3. The car has no spare key, we were told that they will courier it to us, we still never received it.

Our business is really loosing because of this car. Could you please sort out the matter as soon as possible.

Thanks
Philani & Mbali
Contact: [protected]/[protected]/[protected]
Email: [protected]@ymail.com/[protected]@gmail.com.

  • Updated by Philani & Mbali, Aug 08, 2019

    We (My wife & I ) bought Hyundai H100 VIN KMFZBX7BLHU463954 at CMH Nissan in Durban, address 115 Monty Naicker Street with the help of the sales rep Donovan Naido.

    1. The car had the breakdown immediately when we collected it from the dealership, it was cutting off the engine as if it doesn't have fuel, we had to pay the tow truck from our pocket to transport it from Haristsmith to Boksburg, but we didn't get the refund.

    We took the car to Hyundai Boksburg, they cleaned the fuel tank after they found the sludge inside the tank. In less than 2 weeks later the car is doing the same thing. So now they found dirty water in the fuel filter which shows that this car never ever gone for service, the service history book has no service stamp which testify that the car never attended any service before.

    Hyundai Engineering team is suggesting to remove the diesel pump and the injectors and take them for service.

    2. We got charged for number plates registration but we didn't received the service and no refund processed to us.

    3. The car has no spare key, we were told that they will courier it to us, we still never received it.

    Our business is really loosing because of this car. Could you please sort out the matter as soon as possible.

    Thanks
    Philani & Mbali
    Contact: [protected]/[protected]/[protected]
    Email: [protected]@ymail.com/[protected]@gmail.com.

Ph
Aug 08, 2019

Post your comment