The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Columbia UtilitiesBad service

THis organization called my home trying to sign me up for their sevices. they told me that they charge less than Con edison and I believed them. When I saw MY BILL I noticed that they actually charged more than Con Edison and when I called they told me that "IT WAS MY FAULT FOR NO ASKING THE RATE" and of course that after that I wanted to cancel, then that's when they told me that I was in a ONE YEAR CONTRACT. After calling and conplaining for several month and sending letters, they told me that if I could prove that Con Edison is cheaper by sending someone's statement from the same month and

building, that they could adjust the account. But guest what it's a lie, I did that several times and I didn't see any adjustment in my account. Be aware of this company.

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