Collegexpres.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Collegexpres.com
Welcome to our customer reviews and complaints page for Collegexpres.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Collegexpres.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Collegexpres.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Collegexpres.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Collegexpres.com. Your feedback is an important part of our community and will help others make informed decisions.
I ignored reviews which was a huge mistake
Absolutely horrific. I ignored reviews which was a huge mistake. It has been 2.5 weeks and my book has yet to arrive. It has said "shipped" for two of those weeks. They mention they send shipping confirmation and tracking, that is a lie. The response i got from customer service was "Hi we have mailed it usps last week. can you check again and wait to see if you get it by end of this week" which was a week ago, and i asked for the tracking information and three days later the response was "It was shipped package service. wait let me get the usps receipts" and then no response. Horrific service.
This company is a crook
Ordered my Chemistry book...showed the picture of the book I needed and when it came it was the International version!E-mailed the and they said the picture that was there was used as a reference!WTH!Then was told I would have to pay a $20.00 restocking fee to return it (in which they only give you 5 days after receipt and it takes 3 of them to get there!)This company is a crook!STAY AWAY!
Bad business
I ordered a textbook from this company a week ago, I received one e-mail giving me the ref. number. My status, after a week, is still new order. There is no telephone number to reach this company, only a contact us page to send a message. I have sent a message and replied twice to the one e-mail I got from their customer service. I have not heard back from any of my messages. They have not charged me yet, but I fear they will. I have not received my textbook either. This website should be shut down!
The complaint has been investigated and resolved to the customer’s satisfaction.
I know me too! I'm so nervous that I'm not going to get my book and this was a scam or something. It was suppose to be here in 3-5 business days. Please let me know if you get your book.
Same here! I don't know what to do. Please let me know if you get your book. I'm getting really nervous
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I bet these guys changed their name to TextbookXpres, because everything you mentioned here is very similar to what happened to my order. I had ordered a book and it never shipped and I never got a tracking number or shipping confirmation. When I emailed them (only way to contact), they said they "lost" the book after shipping it. Can you believe that?
Anyway, I wanted a refund and they just shipped me a replacement without my consent from Malaysia (which you could tell was scanned/printed illegally when looking through it). Very shady international business out to get students, lookout future buyers.