SUBMIT A COMPLAINT

Coles Supermarkets Australiarefused service on cigarette sale

I am a 49 year old man who was refused service today on the sale of cigarettes, due to the fact that I used the word "she" which is my wife. I made a complaint to the manager who indicated it was law. (which after investigation by my wife it is not). We 90% buy all our groceries from coles and also use the home delivery service for my wife while I am away. It was also mention that home service the customer must produce id when smokes are delivered (Never happened once). I will not be shopping at coles Mt Gravatt East again. I will use other Coles else where but if I cop the again you have lost a loyal custumer and I won't be shy in spreading it around social media either.
Funny the manager offered to sell the cigarettes in the end, I refused and bought them from Woolies.

Unhappy Customer

Matt

Ma
Oct 05, 2019

Post your comment