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smell and holes in product
i had two packets of cheese and onion chips from the coles varitey crinkle cut chips and my partner and i smelt this really strong fish like smell at first we didnt think anything of it and carried on eating them, i finished the first pack and when i went to open the second pack there were holes all the way through the packet and the smell was over whelming. There was also black things in there .I became sick after eating this and i am also pregnant.
The complaint has been investigated and resolved to the customer’s satisfaction.
about the grocery manger
I am a regular customer of this store. recently the store manager has been changed or as i asked them the guy working there he said that that he is grocery manger an indian guy named bitan, and he is the boss and they have no store manager. Bitan is very rude to speak to i was inquiring about some product but he said that he does'nt know about it and i always buy that product from there since like 4-5 years. and i saw the same Bitan grocery manger what he calls himself bullying his fellow worker about not working properly as he was talking to some one in his language in peak hour doing nothing i was about for half an hour to 45 minutes in the store and i saw him doing nothing but just talking to maybe his friend in his own language and bullying his fellow worker in very harse words. this place was to be very good place to shop to but now i dont feel like shopping there instead i go to wollworths. i have never saw some bullying like this to his coworker.
The complaint has been investigated and resolved to the customer’s satisfaction.
At the end of the day, the only things that keeps a shop going are the customers.
All the bells and whistles won't make up for the rudeness that is shown by some individuals, be it managers or check out staff. If a shop displeases a person, we can show our displeasure by never darkening their hallowed portals again. The power is within us, if we could only stick together. There are plenty of other shops that could possibly have courteous staff within. We just have to find them!
total loss of a good car
I had 2 horrible experiences with these guys, the first time when they put the wrong tiers on my car they did not feel any action was necessary to correct the problem even after the Cadillac dealership told me that the check tiers light wold be on until I got the proper tiers & there was no other way to make the light go out. The second issue was when my mothers Subaru was sent there to get head gaskets put in; after remanufacturing the heads & taking 2 months to get the car back together they said the engine block was cracked & the car was not fixable. I sold the car to a guy for $500 after figuring out the cost of a new engine & installation, the guy who bought the car had a Subaru mechanic working at his garage who stated the only thing that was wrong with the car was it was put together wrong. Once again Coles garage said they were not at fault & would do nothing!
The complaint has been investigated and resolved to the customer’s satisfaction.
expired/fungas product
On 8 Nov 08, I bought a 'Sharwoods Naan Bread 260g' for $3.39 from Coles Casula. reciept # 1127 as I was hosting visitors in evening.
In the evening, when the guests had already seated at the dinner table, i was just about to open the Naan to heat when I discovered that there were fungas showing in the Naan. I became astonished and shocked to see fungas. I then discovered that the expiry of the product was 11/10/08. This means Coles Casula was selling expired product.
I became so embarrased in front of visitors as they were sitting at the dinner table expecting Naan to be served. From now, i can't expect Coles product to be healthy and safe for consumption. This is a ripp-off...
Hi
Yesterday 2/11/23 I received an email from Coles Express saying they were doing a promo of * cents fuel discount with valid shopper docket so I went & bought fuel at Singleton NSW but only got 4 cent discount, i was also unable to use my Gday fuel members discount, very disappointed with Coles Express
Treatment by staff member rude to my husband we shop in coles bassendean regularly and staff member is rude
I was shopping and every time I went to grab an itam I got am electric shock and my kid's with me and they were getting electric shock to and the worst part was that there was a worker next to us and did nothing it is very sad and it is not the first time this has happened on the 1/9/2023 at 6:15 pm
Why has the plastic guide in the tissue box been removed? It’s really annoying having to rip them out not going to buy them again
VERY salty. No hormones but other additives.
Im telling you now you bring those smart trolleys to rosebud Victoria i will start shopping somewhere else and i will warn all my friends to do the same everyone i know refused to use the covid QR codes and didn’t use them once and either will i you can shove your data collecting smart trolleys where they fit
I have just cooked some Coles streaky bacon. Wood smoked.
I thought you should know that it was completely tasteless and tough. Very disappointing.
Batch number 689563 L121:57
Best before 23August 23
I bought the above product today and it is 5 days out of date. Please see attached photo.
Yogurt was very tart and unpalatable.
Store 4509 CS Capalaba.
Register 4
Receipt 1625
Date 30/07/2023
Time 15:56
The lift has been out of service for 3 weeks and this happens regularly
Purchased meat, cutting to make casserole, large abscess in meat.
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Coles Supermarkets Australia address800 Toorak Road, Hawthorn East, Victoria, 3123, Australia
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