Menu
CB Residential Sales Coldwell Banker Real Estate 166 North Canon Drive, Beverly Hills, CA, 90210, US
Coldwell Banker Real Estate company logo
Coldwell Banker Real Estate
reviews & complaints
Coldwell Banker Real Estate company logo

Coldwell Banker Real Estate

166 North Canon Drive, Beverly Hills, CA, 90210, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
9:00 am - 5:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
K
12:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coldwell Banker Real Estate - unethical behavior/from manager

I was to start as a new signed realtor under the management of Tom Dunlap on July 11, 2019. On the morning of July 11th, I received an e-mail from whom I thought was Tom Dunlap, my soon to be manager at Coldwell Banker. The e-mail, which was addressed from Tom Dunlap, requested me to purchase five google play cards for $500 and scratch them off and send photos via e-mail back to him. In the e-mail it also stated, that Tom was in a meeting and I woud not be able to contact him via phone. The e-mail stated he needed these google cards for a client. I believed it was truly Tom Dunlap and I was very happy to help out, thinking I was helping out my soon to be new manager, with a company I so looked forward to working with. I must also state that many people who were at that meeting on July 11, 2019 were also sent the same e-mail from what I now have learned to be a fraudulent Tom Dunlap. The hacker who did this has the e-mail contact list of the actual manager "Tom Dunlap" at Coldwell Banker in Beverly Hills, Ca. How else would so many other employees have received the same e-mail I did. If I was not on the actual Tom Dunlap's contact list, this would have never happened to me. There is a breach within the security of Coldwell Banker and it needs to be addressed immediately. When the real Tom Dunlap was informed of what transpired he immediately sent out an e-mail blast about a fraud/scam taking place through e-mail from someone using his name. When Tom Dunlap saw me at the office that day, (July 11th) he immediately informed me he would take care of the $500 I was scammed out of and I have witnesses to this. The next day Friday, July 12th, I went to another meeting at the 166 N Canon Coldwell Banker office and Tom Dunlap requested I send him my Venmo information and he would reimburse me the $500 through Venmo. Tom Dunlap did not send me any reimbursement through Venmo, as a matter of fact, he ignored my text messages. I sent Tom Dunlap an e-mail on Monday July 15th stating that I have not received my reimbursement he agreed upon. Tom Dunlap sent me an e-mail stating that he sent me the reimbursement of $500 through Bank of America Zelle and to check my e-mail. I did check my e-mail and went to my bank, which is Chase Bank and there was nothing. Below is a copy of the e-mail sent to me from Tom Dunlap the actual manager of two, not one, but two Coldwell Banker offices in Beverly Hills.

Dunlap, Tom
Jul 15, 2019, 10:12 AM (5 days ago)

to me

Stephanie...

Please check your email for a message from Bank of America / Zelle. I transferred $500 to you.

Please confirm. Also, please confirm that you and Sheila are still joining company. The affiliation paperwork has been out to you for over a week.

Thanks.

TOM DUNLAP
Branch Manager | Beverly Hills
Coldwell Banker Residential Brokerage
166 & 301 Canon Drive, Beverly Hills, CA 90210
D.310.281.3625 | M.310.422.1404
CalBRE #00927204

Once I received this e-mail, I was certain that Tom Dunlap kept his word and sent me my reimbursement, as he so said he would. This was not the case. Tom Dunlap, a man whom I thought was going to be my mentor blatantly lied to me. This is a person who manages two prestigious Coldwell Banker offices in Beverly Hills. It is appalling that someone in this position can be so dishonest. Tom Dunlap then sent me an e-mail after he lied about sending my reimbursement, stating that he actually did not think he was at fault and that I and my friend Sheila should affiliate ourselves with another brokerage firm. What exactly did we do wrong that Tom Dunlap chose not to hire us? The fact of the matter is, Tom Dunlap lied and he wanted no trace of anything that would connect him to the scam and the lies he told.

Read full review of Coldwell Banker Real Estate
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.