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1.8 76 Reviews

Cognizant Complaints Summary

15 Resolved
61 Unresolved
Our verdict: When using services from Cognizant with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Cognizant reviews & complaints 76

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K
6:36 am EDT

Cognizant Joining date defers constantly

I resigned my current job on July 30th because I got offer from CTS to join on 09th Aug. Later it defer constantly to Aug 12th to Aug 23rd to Aug 31st. Till now I didnt hear any word for confirmation. Will they provide me confirm DOJ or will they cancel my offer. I have completed all BGV and pre joining formalities on July 15th itself. I have submitted PF for my past 5 years previous employment.

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7:29 am EDT

Cognizant I have not received my shift allowance for two months

Hi Team,

I am ex employee of Cognizant and my employee id is 703820. They have not credited shift allowance an amount of Rs.9600. I am following up with them for three months but there is no response from their end. I have dropped mail to HR department and also dropped mail to Rajesh geeta Sadasivan who is the project manager but there is no response from their end. Please can you take action on this and so that I will get my shift allowance back Project name is Anheuser-busch storage and Backup

Project Manager name: rajesh. [protected]@cognizant.com
sathiyasivasundaram. [protected]@cognizant.com

Cognizant office address:MEPZ Tambaram Office, chennai

Please find the below mail for your ref — — Forwarded message — From: Tamilian
Date: Thu, Oct 1, 2020 at 11:11 PM
Subject: *important two month pending shift allowance not credited while I have worked for Cognizant in Anheuser-Busch Storage and Backup Project*
To:,
Cc:,

+Looping India Cognizant HR team to intervene in this matter

Hi Anjali/Cognizant HR team,
Myself ex-employee of cognizant and my employee id is 703820. I have been recruited by you to cognizant and I have served for company from 23 May 2018 to 5th September 2020. I want to share my experience while iam  working in cognizant, while I have worked for cognizant I have worked for two projects named Capitalone and ABI storage and Backup. While I have worked for Capitalone project I got my shift allowance properly without any issues but once I have worked for project named ABI storage and Backup then I am started facing all kind of troubles I have not received my pending shift allowance till time as of now which is around Rs.9600. I am following up for my pending shift allowance amount almost for 3 months which includes while I am serving in organisation and also I am out of organisation by now. Yesterday  I got my full and final settlement  but I have not received my pending shift allowance amount along with my full and final settlement.
Please have a look on my below mails. I almost dropped n number of mails so politely to project manager but he is not responded any one of my mails. This is the reason I have left cognizant. Because of management negligence, ignorance to do their duties now I am suffering a lot. Once I have worked for ABI project I almost worked for 12 hours putting so much hardwork  also now I am not even getting my shift allowance which I have too.. Scheduler, Top up everything I have updated properly nothing wrong from my end. But eventhough I am not getting my allowance.
Is there something you can help me on this?. I dropped mail to exithr help desk they have asked me to drop mail to Rajesh who is the project manager but he is not responding any of my mails.
But I still have some hope on HR department because while you guys have recruited me you are so professional and helpful. I will not blame cognizant for this because MNC like Cognizant providing shift allowance is not big deal for them.
Please don't loose any more employees like me who has exited from cognizant due to shift allowance issues. Because as per companies policies we have to get shift allowance if we work in shifts.
I am looking forward to work in cognizant in future. I believe only one bad experience in working in project named ABI storage and Backup which will not define the company standards.
I expect someone from HR department will respond to my queries. All my hopes are been exhausted I have mailed to you atleast you or someone from HR team can help me on this. Please.
Thanks!
Sabarinathan MohanEx employee 703820Mobile number :[protected]
On Wed, 30 Sep 2020, 14:06 Tamilian, wrote:
Hi All,
Please let me know I will get my pending shift allowance along with full and final settlement or not?. Or is there any possibility if full and final settlement has been done I will get my pending shift allowance separately. I am having confusion on this please clarify.
Also I am following up on this for almost 3 months by now. As a cognizant ex employee I have served for cognizant around 2 years. I don't  know why I should have to suffer this much for processing my shift allowance which I need to receive as per companies policy. Please escalate this issue and rectify it. Please provide the escalation point of contact whom I need to contact to rectify. RegardsSabarinathan Mohan
On Tue, 22 Sep 2020, 13:39 Tamilian, wrote:
Hi Rajesh,
I think the below mail has been intended to you. please have a look. Also If I get my pending shift allowance money along with full and final settlement it will be good for me. Hi payroll/Hr team,
But I am not sure once the full and final settlement is over is  there any other way I will get my remaining shift allowance money alone to my account by next month. Because I relieved from cognizant. Please confirm
RegardsSabarinathan Mohan

On Tue, 22 Sep 2020, 13:07, wrote:
Hi Sabarinathan,  Kindly push the date against her name for July and August month, based on top up and HCM shift scheduler. Now the link is closed for payroll processing, once its open you will be able to push the data in next month payroll. RegardsBalamurugan. VHRSS India Payroll From: Geetha Sadasivan, Rajesh (Cognizant)
Sent: Thursday, September 17, 2020 2:25 PM
To: Sabarinathan Mohan ; HRSSINDIAPAYROLL (Cognizant)
Cc: Sadasivam, Kumaresan (Cognizant) ; ExithelpdeskIndia (Cognizant)
Subject: RE: Important Action required Shift allowance not got credited to my account for two months Team,  Can you please process the shift allowance, please let me know if anything to be done from my side.  Thanks and RegardsRajesh GS  From: Tamilian
Sent: Wednesday, September 16, 2020 12:51 AM
To: Geetha Sadasivan, Rajesh (Cognizant)
Cc: Sadasivam, Kumaresan (Cognizant) ; ExithelpdeskIndia (Cognizant) ; HRSSINDIAPAYROLL (Cognizant)
Subject: Re: Important Action required Shift allowance not got credited to my account for two months Hi Rajesh,  I have worked for ABI Storage and Backup project in cognizant till September 5 2020. I have not received my shift allowance for the month of  july and august. I have to get an amount of Rs.9600. If my shift allowance is not processed within this month, I will not receive that amount along with my full and final settlement. Please can you have a look into this on priority. I have dropped mail to HR and they have asked to drop mail to project manager. Also please can you share your inputs reg shift allowance to [protected]@cognizant.com so that my shift allowance amount will be credited along with full and final settlement. I require your help on this. I afraid if my shift allowance has not processed on time I may  lose it. Also I am following up for my  pending shift allowance amount for  more than 2 months with my Supervisor, I got an response like Management is working on this. RegardsSabarinathan Mohan9986285103On Thu, 10 Sep 2020, 18:17 Tamilian, wrote:Hi Team,

I am ex employee of cognizant and my emp id is 703820. I have worked
in cognizant till september 5 2020.

Shift allowance has not been credited for me for  the month of July and august.

I have worked for the storage and Backup team  in the project named as
 Anheuser-Busch.

Shift allowance Amount of 9600 has to be credited to my account but
still not credited to me.

Please can you credit that money along with my full and final
settlement amount. I have kept my manager in cc

Regards
Sabarinathan Mohan
9986285103This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient(s), please reply to the sender and destroy all copies of the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email, and/or any action taken in reliance on the contents of this e-mail is strictly prohibited and may be unlawful. Where permitted by applicable law, this e-mail and other e-mail communications sent to and from Cognizant e-mail addresses may be monitored. This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient(s), please reply to the sender and destroy all copies of the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email, and/or any action taken in reliance on the contents of this e-mail is strictly prohibited and may be unlawful. Where permitted by applicable law, this e-mail and other e-mail communications sent to and from Cognizant e-mail addresses may be monitored.

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient(s), please reply to the sender and destroy all copies of the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email, and/or any action taken in reliance on the contents of this e-mail is strictly prohibited and may be unlawful. Where permitted by applicable law, this e-mail and other e-mail communications sent to and from Cognizant e-mail addresses may be monitored. This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient(s), please reply to the sender and destroy all copies of the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email, and/or any action taken in reliance on the contents of this e-mail is strictly prohibited and may be unlawful. Where permitted by applicable law, this e-mail and other e-mail communications sent to and from Cognizant e-mail addresses may be monitored. —

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1:42 pm EDT

Cognizant Service regarding how employees are treated

Hello this is regarding the great cognizant technology services which is hiring people just to treat them as slaves. I had many dreams while joining into company... But yes all of my managers and leads played gud role including hr decided not to give early relieving. Cognizant dosent even trust employees problems... As u resigned genuinely for attending online classes for masters which were decided by college suddenly due to pandemic. I requested every day sending mails that I want early relieving but there is no response. All they need is to collect assets as I am working from home... Worst hr... Indirectly they are kicking me out of company without my permission... I request people not to join in such fraud companies and waste ur valuable time. If you join you will come out without proper relieving letter. They just suck your blood. I worked 8 months and regretting today. No one will actually take action that is the fact.
Id no: 847109. Please refer my id.

This is the address generated in my payslip. I actually work for google duplex process related to cognizant.
Nanakramguda
Dlf phase 1- hyderabad

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6:45 am EDT

Cognizant complaining about harassment by team leader

Hi,
My Name is Sibesh Ghosh I have worked in Cognizant from 30/07/2018 to 15/01/2019 My account was MSCRM.I was recruited as an .net resource there but after joining I came to know that I have been put in MSCRM account, that was also not an issue for me.After that we have gone through a training session but that was totally worthless .The worst thing was still waiting for me.Now I have been allocated in the project Lead by Kasturi Chatterjee (having associate id 249083) She always try to find any opportunity to humiliate me infornt of whole ODC whether I am guilty or not.She never follows office decorum.The only thing she know is to scrole her subordinat, And she likes to be surrounded by her foot lickers.Unfortunately she is so technically weak that she wanted her all work load will be distribued to her subordinate.I have taken the whole thing to my manager Mr.Amitava Biswas (having associate id 131242) But he has not taken any action at all.After that I have resigned from my job or else she has bounded me to give resignation.After resigned my HR manager Mr.Tirthankar Bose has called me and ask me the reason behind my resignation I have shared all the things there he has assured me he will take proper action ask me to send one mail to him stating all incident, I have done all the thing according his instruction, But after that I have been mailed that my last working date has been preponed from 21/01/2019 to 15/01/2019.Now my question is that without informing candidate how can they do that.I believe that they have also managed the HR manager .After my resignation Kasturi has done same things to two other guys also.So its my request to all to think twice before going to MSCRM account of Cognizant.Its is the one of the most worst account of Cognizant as per work culture .I know that I am doing this complain after few months of my resignation but I recently come to know of this portal from my friend.

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Asmilda Martinez
, US
May 31, 2022 1:48 pm EDT

sounds like all of cognizant projects practices the same behavior. disgusting!

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12:32 pm EDT

Cognizant cognizant technology solutions

Exactly the same sequence of events being played out in my case

A) isolation of an employee who speaks up against wrong doings in cognizant.
B) hr, cts threatens him with termination. Puts him on bench & makes him angry. Hr records conversations & put words into his mouth that there is a behavioral problem
C) hr, cts sends him for counselling sessions at his expense
D) hr, cts promises him a lucrative posting post - counselling, drag their feet and not to keep up their word
E) after 3 months, hr, cts politely sounds him to look for another job telling lies that they can't fit him into any project
F) if he does not budge, hr, cts abruptly asks him to resign and threatens him with termination again.
G) hr, cts terminates him without any written notice or intimation and removes intranet & mails access
H) on his securing a job in another organisation, hr, cts denies him a clean service certificate and blackmails him to return some monies paid to him during bench period. Jacob raj, human resources, cts, chennai refused to even meet him when he went to the office to submit resignation and get a clean exit!. Mind you, jacob raj did all this as senior manager, cts, chennai and tries to keep it clean since there is nothing in writing officially.

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3:59 pm EDT
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Cognizant complaining about an employee who is mentally harassing another employee of your company

This is with reference to Employee ID 718833 name Rohit singh who has been mentally harassing another employee at your workplace, Employee ID 670449- Ms Puja Agarwal.
Attaching mail sent by Mr. Rohit singh to Ms. Puja Agarwal on 17-10-19 at 4:06 pm.
He is randomnly sending her texts and blackmail messages which needs to be taken care of. He is been hacking her personal accounts and stalking her social activities and hence blackmailing her to make everything public. Have enough evidence to submit.

Please do take good care of such activities happening within your company.

I am sending this mail in capacity of a friend of Ms Puja Agarwal who is undergoing a tough time because of all this.
Please reach out to me in case i can be of any help. Take this thing seriously.

Thanks
CA Abhijit Chowdhury
+[protected]

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12:04 pm EDT
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Cognizant physically and verbally harassing

When I joined the project in coimbatore from starting my coworker is verbally harassing me, I don't know Tamil language I am from Hindi . Today when I was working in my place then he silently come at back of my seat, everyone who are there they are enjoying and when he physically touched me I noticed him.camera is there might be it recorded something

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6:01 am EDT

Cognizant I am complaining about an employee name anupam pradhan he works as application development analyst n cognisant

The employee from cognizant his name Anupam pradhan he works as application development analyst in cognizant, manyata embassy tech park, as been using foul language, violating communal peace, and sending me vulgar words talking about about south India, please look through the matter people like this is very dangerous I attached the screenshot of his messages for me through Facebook,

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8:33 am EDT

Cognizant fake offer

I was offered a job, in the role of Associate- Projects in your company on March 25th, 2019 . I was directed by your HR Manager to register at One Cognizant Portal, and I diligently followed each and every step.On completing the entire registration process and uploading all the documents, I received the On Boarding Pass (OBP). I couldn't provide the relieving letter from my previous employer, UST Global, as I was denied the same, which I had mentioned clearly to your HR Manager. I was assured that unavailability of the relieving letter won't be a problem at all. Instead, I had been told to upload my offer letter of UST Global, in place of the relieving letter at One Cognizant Portal to complete the documentation process, and I acted accordingly. After successful completion of the entire process, I received my OBP. It goes beyond doubt that had my documents not been authentic and accurate, the OBP wouldn't have been generated.

Furthermore, I also received the offer letter from your company, dated 25th March, 2019. I can provide you all the documents without fail. But, due to reasons completely unknown to me, on arriving at your Pune office on the date of joining, I was told that I was ineligible for the job. I was harassed to a limitless extent and still wasn't given a proper explanation for such a humiliated and helpless situation into which I was rendered to by your organisation.

In the month of July, I received a call from a lady employee of your company who wanted to know the reason for me not joining the company. On explaining her the detailed matter, she, surprisingly, told me that there wasn't any need, as such, of the relieving letter from UST Global, as that could be, for documentation purpose, substituted by the offer letter provided to me by CTS.

Deprived and dejected, for no fault of mine, I request you, with utmost humbleness, to consider the grave loss I was put into by this recruitment drive of yours which, sadly, seems to be nothing less than a hoax. I, therefore, ask for a clearly defined and complete explanation of the reason behind such an action, unthinkable of a renowned organisation like CTS.

In fine hope, I wish that my desire to know the reason behind such an irresponsible act and my plea for the same wouldn't go unanswered.

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5:49 am EDT

Cognizant experience letter

My employee number was 113623. I joined Cognizant in 2004 and resigned in 2011. I have requested for experience letter in the appropriate format on Jul 8th 2019. I was asked to forward my request to Bharat Chandak and later to his supervisor Kevin Mepyans. I have still not received my experience letter after 3 weeks. My current email id is [protected]@yahoo.com

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6:14 am EDT
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Cognizant date of joining

I am Rashmi I got the offer letter in 28 April and the students in some colleges who got offer letter in February got the call letter and date of joining on June 14 and we have not received them.so please send me the information regarding this issue as we are very much eager about... My interview was held in Feb 22 but still joining is not relased when did you get joining how long we wait ? PLZZ reply... eagerly waiting for reply pls sir/mam

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9:14 am EDT
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Cognizant asking information

I am Chinni Juluru.I got the offer letter in February and the students in some colleges who got offer letter in February got the call letter and date of joining on June 14 and we have not received them.so please send me the information regarding this issue as we are very much eager about it or at least send us the information when we will receive our call letter. Please send me the information as early as possible. And we have completed our challenges like L0 and L1.so please respond about this issue as soon as possible.

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5:22 am EDT

Cognizant recruitment through fake experience letter

I have seen many fake experience recruitment in last 3-4 months and its sure as one of my team mate is lacking basic knowledge even after showing an experience of more than 3years. please look into the matter because its matter of quality of product that CTS deliver and the name and brand that is associated with it. My team mate joined 3 months back and is always confused when ask about his previous work and experience and challenges faced.

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nellorian
Banglore, IN
Jul 09, 2022 5:23 am EDT
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Hi, I know a person at cognizant banglore, he used FAKE EXPERIENCE to get job as associate projects at cognizant, he used 3 years of fake experience certificate to get the job and he paid 50000 inr during interview his team leader also know about fake experience and he sharing his 30%to his team leader, please take action about this, please mail me @ haribabun97@gmail.com for details of the person

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10:08 pm EDT

Cognizant my job

Hi,
This Mamatha, my employee I'd 508528, I had worked with Cognizant 2.9 years, I came our from cognizant by getting married moved to vizag.
In cognizant after 1.8 months gives position recording their skills, but I got 2.9 years, means at reorganization time.
Today I came back to cognizant from vizag to built my career, but in this interview, they are not taking me.
Please rejoin me.

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11:50 am EST
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Cognizant hr rude behaviour

I had a interview in CTS and got selected in that also received the offer letter with DOJ. And I have my recruitement HR Manju with email I'd Manju.D2@cognizant.com and his behavior is very rude he don't know how to talk and deal with candidate. He is very harse don't know why CTS having such kind of people in their company.please someone teach him some manner and way to talk he is just ruining the company name and thinks that he is perfect but the thing is that he is looser.

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7:07 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cognizant charged me $9.99 for no reason

I was charged $9.99 yesterday when I was at home and did not do any transaction. The amount appears on my credit card and at the time when I was at home sleeping! Luckily bank called me and confirmed if it was me who initiated it but I did not and blocked my card. The website also does not gove any idea as to why I was charged this amount. I have no way to cancel this transaction either. This is some serious scam.

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Wrong complaint against some cognizant, problem with site

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6:26 am EST

Cognizant backdoor people

One person name mallichetty manjunath and phone numbers are [protected] and [protected] are betraying unemployed people. He will tell that he will make you select in the interview.. For that we need to pay him 2lakh. First' we have to deposit 10000 to his account. After that he will tell prepare well for interview.. After interview we have to submit all our original certificates to him. He won't do anything by god grace if we select in interview, he will tell that he is one who make you select in the interview.. After that we need to pay him 2 lakh.. Then he will return your certificates..
Guys don't trust this type of people.. Trust your self.. Definitely you will get a message

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3:52 pm EST
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Cognizant individual

Sir, one of your female staff in your company at pune,
name SHRISHTI SHUKLA, contact number : +91...
misguided out representative. She asked for money to give some confidential data details. She was negative and shameful feedback of your company. We do not expect these from your employees. We have recorded call proof for further enquiry. Kindly see the matter closely . We are very unsatisfied. we have call recording.

Shalini Gupta
shaliniguptapune.gmail.com

Airtel.

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5:33 pm EDT
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Cognizant financial fraud - noel correia - canada recruitment manager

We are a sharing this information as we are group of cognizant past and new consultants and have been working on various projects at client sites in Toronto and are company well-wishers. We do not wish to be named at this time and hence would not reveal the identity at this stage.

This is regarding Manager from the Canada recruitment team - Noel Correia. He has be reaching out to majority of the existing & prospective hire consultants via phone calls, in person meetings at client locations etc. and proposing us to contract with a company called Arisoft - https://arisoftglobal.com/contact-us/ or InfoMaximum - http://infomaxium.com/infomax_wp/contact-us/

He also has another accomplice in this racket called Satya Kumar Babu. Satya initiates the initial discussions with all the new and prospective new joinee consultants and get a slot for Noel to meet with us. Noel Correia further comes and meets us with the solicitation to Join Arisoft or Infomaximum.

Whether we are Citizens, PR holders or Visa holders it is our choice which pays rolling or staffing company we use for our contracts with cognizant. We cannot be getting pressurizing follow-ups via phone calls, meetings at clients sites during the work week on these topics. When we deny the offer he further asks us for a slot to meet after work and is ready to drop us to any part of the city for this in person discussion. Some of us who denied the meetings were threatened that if you do not comply on contracting through above choices our Job offer may be pulled back and we may get lower dollar rate with other vendors.

When these type of solicitations started happening regularly with many of the consultants and when these discussions came forward commonly among the group. We all decided to find the reasons behind these incidences. Some of us asked both Noel and Satya to send us an email regarding this topic and there was not official communication extended by either of them and they only keep these discussions verbal which makes the situation even more suspicious.

Few of us had some contacts locally working at Arisoft and who have used Arisoft for contracts with various consulting companies / end clients in the past. We were shocked to find out that the company owner named Imtiaz Lodhi has been doing this type of underhand dealings with Noel Corriea for last several years. Noel & Imtiaz have even created another company called Info maximum to transact on these type of shady deals. Imtiaz Lodhi has managed to place consultants in various organizations though this route where Noel Corriea has worked in the past. Noel & Satya in return get a kick back margin of few dollars for every hour rate paid to the consultants for every candidate that joins through Arisoft or Infomaximum as additional income for the whole year or via family vacation packages paid to the travel agency directly by Arisoft.

Infomaximum does not even have a company address and proper whereabouts listed, how can we all give them our payrolling responsibility on which our families depend for survival in Canada. We cannot lose our hard earned money to some illegitimate middlemen and be pressurized on joining a specific company for a benefit of few people. These are highly unethical activities that are taking place on the company premises without anyone talking any action against these corporate thieves.

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Update by Senthil K Iyengar
Jan 22, 2020 9:42 pm EST

we are group of consultants in canada who have been the victim on noel's scheme to defraud cognizant. He is sexually abusive and has violent behavior towards everyone in the company. We did investigation on his previous employer CGI and have found out that he was fired due to his behavior issues and mental ill health. Post review of his credit history we also found out that he has also did some fraudulent transactions with some bank due to which Canada revenue agency has opened an investigation against him which is found in the government public records. We are surprised that reputed comapanyies are being ignorant of this information and still employ this fraudulent crook

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Noel Correia
, US
Sep 18, 2019 11:31 am EDT

This is addressed to who so ever it may concern. My name is Noel Correia and I work at Cognizant where I am the Talent Acquisition Leader. Based on the above allegation made Cognizant's legal and compliance teams have investigated this allegation and has also reached out to the individual or individuals that have made this allegation against me. These individuals have not come forward and refuse to identify themselves. In addition a thorough investigation has been concluded by the Legal and Compliance team at Cognizant where I still continue to be employed.
They have determined that this is a defamation of my character and have concluded that I am a victim of character assassination. None of the above has been proven as true.
I have initiated legal proceedings to have this expunged from the internet but this does take time and in the interim I continue to be a victim of this pishing posting.
Anyone who needs clarification can reach Cognizant's Legal and Compliance team.

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12:33 am EDT
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Cognizant - offer not yet released

Hi Cognizant Team, I had attended interview on 07/07/2018 and completed three rounds(2 Technical & 1 HR round) on same day at Varalakshmi Tech Park, Kandanchavadi for PLSQL skill. Also I got mail from Mr Sourakar(Sourakar.[protected]@cognizant.com) on 18/08/2018 with subject 'Regarding Cognizant Offer' and 'Ask for my Photograph'. Already it crossed two...

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