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coffeeRoots Complaints Summary

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1 Unresolved
Our verdict: Engaging with coffeeRoots at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ComplaintsBoard
M
4:33 am EST

coffeeRoots Not shipped / undelivered order

On 9/21/2016 I placed my second order for Tea with CoffeeRoots.
Unlike the first order nearly a year earlier this one was never shipped and now no one will respond to me.
I have sent repeated Emails asking for information, a tracking number and most recently a refund or something. I am getting no response at all.
If I am unable to get my order, a refund of the $75.80 US and the wire transfer fees of $45.00 US will be fine.

CoffeeRoots
Hogenakkerhoekstraat 11
9150 Kruibeke, Belgium
Phone: +[protected]
Fax: +[protected]

I can be reached any time at; [protected]@yahoo.com
Phone; [protected] (US)
My address is; 17w7154 Butterfield Rd
Oakbrook Terrace IL 60181

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Is coffeeRoots legit?

Our verdict: Complaints Board's thorough examination reveals coffeeRoots as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, coffeeRoots stands out for its commitment to quality and security. Clients considering coffeeRoots should delve into its customer service record to gauge compatibility with their expectations.

coffeeRoots earns 91% level of Trustworthiness

Perfect Trust Endorsement: coffeeRoots achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for coffeeRoots. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Coffeeroots.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows coffeeRoots website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Coffeeroots.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Coffeeroots.com you are considering visiting, which is associated with coffeeRoots, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Coffeeroots.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The coffeeroots.com may offer a niche product or service that is only of interest to a smaller audience.
  • coffeeRoots protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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coffeeRoots contacts

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www.coffeeroots.com

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