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CB Dental Services Coast Dental Services 229 Crockett Blvd, Merritt Island, FL, 32953, US
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Coast Dental Services
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Coast Dental Services

229 Crockett Blvd, Merritt Island, FL, 32953, US
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3 complaints
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Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:00 am - 5:00 pm
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Closed
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4:23 pm EST
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Coast Dental Services - 2 gold crowns snatched from my mouth

I went in to be fitted for a partial. When the tooth cast was pulled it 2 of my gold crowns were removed with the mold. I was told by Dr. Jose Eduardo that he would put them back in but he would have to x-ray the teeth to make sure there was no damage. He took the x-ray and the teeth were fine but then he back pedaled and said he wasn't going to put them back in. Then he goes further to say that I hit him and called the police on me. A class act. Needless to say I had them replaced at my own expense. Coast dental also charged my insurance for take home meds that were never issued. I called the corporate office in Tampa to file a grievance but was told I couldn't speak to anyone at that time but they would call me back. I never heard from anyone. Highly unprofessional from the dentist and corporate. I will never go there again or recommend anyone to go there.

Desired outcome: Accountability for their actions, a formal apology and termination or some type of sensitivity training for Dr. Eduardo.

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7:03 am EDT
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Coast Dental Services - Incorrect charges

My daughter and I went there and I had xray and screening but they did not ask me if I wanted to do screening. They did those and charged me $112 and they sent me another bill that I have to pay for more $40 so the total I have to pay is $152 for only xray and screening.

About my daughter. She had xray and regular cleaning and I already paid $87. They said they used something(chemical) that the insurance do not pay so I had to pay. Then they sent me another billing that I have to pay more $256.57 for nothing. They said that money was for the exams but my daughter did not have anything else but xray and cleaning. As far as i know my daughter is 15 so she has everything for free e.g Routine exam, cleaning, xray, sealants and fluoride treatment. But she only had xray and cleaning. I reported this issue to the insurance and they said they didn’t have any billing that I had.

Desired outcome: clear charges and refund

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3:00 pm EDT
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Coast Dental Services - billing practices

Patient since 2003, went for yearly check-up&6 mos.cleaning.They added cancer screening, deeper cleaning, fluoride treatment.Bottom line the charge was $448.98 .I am 71 yr.old retired woman living on social security/no insurance.I asked if they could work with me hoping for some consideration;but they said no, they have you sign billing so that's that.They will give me my records if I write for them for a date to pick-up.So, as I've found your website &so many other unsatisfied ripped off consumers, I'd like to add my name to the list of unsatisfied customers.Obviusly they didn't value a long term customer. Wish I'd have seen the website sooner. Thanks for the platform to vent&warn others.Ms.Pat in Cocoa, Florida

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Marysilver
Cocoa Beach, US
Oct 03, 2011 3:48 pm EDT

Was told that I had a cavity and that it needed to be filled immediately. I did not have time that day. In the mean time I went for a visit to NJ and went to my former dentist who told me there was NO cavity there at all. I will not be going back to Coast Dental.

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