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CNN complaints 381

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U
9:31 am EST

CNN 'Nothing more scary than an angry white man'

The article 'There is nothing more scary than an angry white man'.
Such casual racism and painting an entire group with one brush, I can hardly believe my eyes.
CNN should be erased from the world, how is this news?
I'm sure you've heard this before.
I'll tell you something scarier, a fake corporate run 'news' agency pushing pieces like this, purely designed to incite anger and group mentalities.

Desired outcome: CNN should do better, so much better.

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C
7:24 am EDT

CNN CNN website

Donald Trump consistently appears in more headlines on your website than Fox News most days of the week, since he lost the presidency. I think you need to do a better job of balancing the need for ad impressions through the use of ginned-up outrage vs your responsibility to provide ethical journalism as a public service.

I understand you're a for-profit company, but you're harming both the public discourse and America's political future by continuing to give Trump an outsized platform. Trump even noted that his campaign was made easy in 2016 by all the free press he received. You're playing into his hands by keeping him center stage, and I am beginning to wonder if CNN is pushing an internal political agenda of helping Trump to get re-elected.

Thank you for considering this matter and I hope you can see clear to the notion that giving the ex-president too large of a platform is just going to boost his visibility in a way that plays into his desire for free press.

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TheldrakisCS
TheldrakisCS
, US
Dec 17, 2021 12:24 pm EST
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while i do agree he is getting allot of air time. fox from what i seen lately has been slacking off reporting anything that they cant taint with bias tword their donators. so they wouldn't air these stories cause it would hurt their donators. CNN is doing their best in shining the light on those we should steer clear of for business.

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K
9:08 pm EDT
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CNN Programming

I'm using this site because your feedback site isn't working right.
I just wanted to complain about the number of shows about Africa on CNN-J. It's nothing against Africa. But I think it would be better to have more shows about Asia or other regions in light of the fact that you're broadcasting in Japan.

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6:40 pm EDT

CNN R. Kelly conviction

I am a black man born in 1951, and I was just looking at one of your white women commenting about the conviction of R. Kelly, and she make the comparison of one Black man to another man convicted of another sort of sex crime(Bill Cosby). I am sick and tire of people making Black people all the same. Bill Cosby conviction has been over turn, and It should be treaty that way. All thing that White people have don to us over the years. I do not hear a comparison, about all white people. Cosby is more then eighty years old and he should be treaty with RESPECT, because of all thing that he has over come. I know this for a fact, because I remember, as, a child in Mississippi, and experience the Colored water fountains, and White water fountains, along with NO white people being allowed on my Grandfather property(400 acres), and all the "boys" that white use at the time. My Grandfather and Emmett Till uncle were first cousin. This was during the time that Emmett Till was killed. I, also, has a chance to meet some great men(John F. Kennedy, Martin Luther King, Malcom X) while living in Chicago. I am hurt everyday about the way the media report on BLACK PEOPLE!

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R
1:23 pm EDT
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CNN “missing white woman syndrome” is offensive and racist.

I was watching your morning show and you had a cnn correspondent proclaim that viral coverage of that poor missing (murdered) girl named Gabby Petito was part of a made up and offensive "MISSING WHITE WOMAN SYNDROME". How can you twist a viral tragedy in to a racist and offensive point of view by your news corporation? This story became viral mainly because the couple was part of "Van Life" and they have documented their travel online diary and there is video from their police encounter shortly before the murder.
Gabby hasn't even been laid to rest and this is the publicity stunt you offer up on your morning show shows a lack of humanity and intelligence.
Sham on you.

09/22/21

Desired outcome: Apologize to the family and viewers for racially radicalizing a viral story that happens to be about a murdered white girl.

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S
3:26 am EDT
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CNN Nima elbagir fabricated and biased reporting about ethiopia

1. Nima Elbagir hasbeen consistently reporting false and misleading stories about Ethiopia for the last several months and CNN' JakeTaper aired it in his show without checking the accuracy of her stories. Nima has her own agenda.

2. Nima Elbagir has an obvious and perceived CONFLICT OF INTEREST when it comes to covering stories related ro Ethiopia. Nima who is originally from Sudan should have excused herself from covering Ethiopian related news. Because, Ethiopia and her country of Origin Sudan have an ongoing conflict due to the construction of a major dam on the Nile River.

3. Nima's reporting of several false stories shouls be investigated. She have been purposely accepting stories from TPLF which is a direct enemy of the Ethiopian people. TPLD throw the bodies of dead people on a river and blame it on Ethiopia goverment. Nima cover the tragic story by blaming the Ethiopian govt.

4. Genocide has been committed by TPLF group in the areas of mycadra, Kobo, Afar areas of Ethiopia. But, she ignored those stories.

Desired outcome: Nima Elbagir to excuse herself from covering Ethiopian Related News. CNN to investigage her past reporting for accuracy.

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J
8:32 am EDT

CNN 9/11 special

If you can't provide a 9/11 documentary without Ads, then thats the last time I watch CNN. What repugnant mission for profit would drive Ads on a memorial. Think of it as urinating on a memory. Be ashamed.

Desired outcome: humility

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B
10:51 pm EDT

CNN Chris Cuomo show 9/10/2021

This night Chris Cuomo showed a 'FAKED' news photo taken soon after the collapse of the N.Y. Twin Towers. The photo of GW Bush and a FAKE Fireman, a hired actor, and Bush with a 'blow-horn' acting as if this actor was a real First Responder Fireman. Soon thereafter, that actor admitted he was hired by the GW Bush committee for the newscast to act as though he had actually been there to help save people.

Since this took place soon after the horrible incident shown across the world on TV's everywhere and anywhere, it became well known it had been a 'photo op' that would be an insult to the families of those who had died in the collapse of the Towers, and also an insult to the real Firemen who were on site within minutes as the First Responders, risking their lives. And, we are aware many years later that many Firemen have since died because of inhaling the asbestos laden smoke and the Firemen who died that same day risking their own lives to save others.

Is it asking too much to have Chris Cuomo apologize for showing that same photo as if the actor dressed as a fireman, wearing a 'comic' hat that was obviously too big for his head was actually a designed 'photo op' for GW Bush to tie up the loose ends having begun with a photo op reading of "My Pet Goat" at a private school for grammar kids. Many young people of today have no idea this photo shown is a FAKE. You're looking like FOXN.

Desired outcome: A CNN apology by Chris Cuomo to those who watch his show ...a/s/a/p!

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4:27 pm EDT

CNN A recent article from a CNN reporter.

Dear CNN:
It is the height of hypocrisy and arrogance for a half-baked CNN reporter writing, "How could the world be so wrong about...". Humility and intelligence demands that a reporter leave his or her bias and partisanship behind, and not peddle a dim-witted line in article directed at the readership. Have respect for your audience. It struck me no better than village gossip. CNN should rein in rogue reporters, who think their readers are dumb. They get too involved in matters they are acquainted only superficially.
A BBC reporter on the take caused a barrage of missiles batter innocent people. It was all fabricated, and the damage was done. BBC's belated admission of the error was lame. Your reporter, I thought, was on the take, so deep in the dodo they seem to have been mired. Journalism is in a sorry state, no doubt. But, so blatantly one-sided article that a CCN "reporter" put out recently put the bar so low that it buggers belief. We tagged it as the most pompous line of the year. It reflects negatively on the entire CNN organization.

Desired outcome: Censure the reporter. Check if they were not on the take.

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M
M
Marilou Meria
Hayward, California, US
Jan 24, 2022 8:34 pm EST

Not sure if this is the right department, but may I request that you investigate Eros tours and travel agency for not issuing refund for their cancelled flights since the start of pandemic . I have followed up my refund for 2 years now and have not gotten my money back . You can also check their website to help numerous peoples complaints requesting their refund
Thank you

TheldrakisCS
TheldrakisCS
, US
Jan 24, 2022 10:45 pm EST
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Wrong section, this is news and media. Your looking for eros tours in travel section. Also this is a complaint site, they cant do much besides keep the posts up.

TheldrakisCS
TheldrakisCS
, US
Dec 17, 2021 12:43 pm EST
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um what did he say that your complaining about? i must have missed that report.

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D
3:24 pm EDT
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CNN Website

By law you must have a Reject all button on your cookies page and not expect people to go through each item to switch off.
You need to update your cookies page to be legal.

Desired outcome: Change of cookies page

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S
3:59 pm EDT

CNN Lack of this hot news story

https://www.rt.com/usa/531861-hunter-biden-lost-laptop-sex/

WHY is CNN not reporting on this story? HUH? WHY?

And where are the horror stories about the WIDE OPEN BORDER? With the people piled on top of each other.. WHERE is that story?

Where is the story about the covid lies? Oh, that's right you created those lies!

CNN is the enemy of the people. EVERY time!

Desired outcome: Report on this tonight! Let's see if you really are a news company instead of a shill for the democrats

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S
9:54 pm EDT

CNN Local bahamian ads on cnn

I live in The Bahamas and watch CNN every day. The local Cable company, Cable Bahamas, continuously running local election Ads, cutting out the regular CNN Ads. Over the years I've gotten accustomed to seeing the Ads running, which are basically advertising products and services in the USA. I'm not sure that what Cable Bahamas is doing, is approved by CNN and if CNN gets some of the revenue from these local Bahamian Ads
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S
2:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CNN Biased writer.

I am complaining about a CNN writer, Nichole Chavez, who is with the Race and Equality Team, reporting from San Antonio. The below email chain spells out my concern. Our City was just made out as being racist, because we fired a police officer who almost racially profiled.

Now, I do not believe I can ever speak to a CNN reporter again. We were very helpful in this story. I personally spoke to Ms. Chavez on the phone, and had email conversations with her. I feel her one-sided story is dishonest, given the fact she ignored the other side. I ask you: Why would I communicate with CNN in the future?

My contact info is in the email chain below.

Steve Allender
Mayor of Rapid City, SD

Nichole:

Wow. I guess you weren't looking to get an objective view of Rapid City. I don't know how you got the names of the two women you interviewed, but you couldn't have picked two more bias and angry people in our City. There are nearly 10, 000 Native Americans living in our community. This is a truly unfortunate and misleading story you have written.

If a city is painted as racist city every time progress is made, isn't that sending a message that covering up or concealing the issue would be a better route? This is the wrong message. You got this one wrong.

Steve Allender
Mayor

From: Chavez, Nicole [mailto:nicole. [protected]@warnermedia.com]
Sent: Thursday, August 05, 2021 10:44 AM
To: Allender Steve
Subject: Re: Rapid City - Monique Mousseau

Good morning Mayor Allender,
Thank you and your team for your help while I was reporting my story. You were always prompt in your responses, which is something I really appreciate it. We just published the story. Below is a link where you can read it.

https://www.cnn.com/2021/08/05/us/racial-profiling-native-americans-south-dakota/index.html

Nicole Chavez
Writer, CNN Race & Equality team
Cell: [protected]
nicole. [protected]@warnermedia.com
*Reporting from San Antonio, Texas

_
From: Chavez, Nicole
Sent: Thursday, August 5, 2021 8:19 AM
To: Allender Steve
Subject: Re: Rapid City - Monique Mousseau

Thank you. I will share the story with you once it publishes.

On Aug 4, 2021, at 5:00 PM, Allender Steve wrote:

Because we employ human beings, we are at risk of employing someone who holds bias for minorities and may even act on that bias. Every community in the world has this same risk. But I assure you, there is no culture of racial discrimination or racial profiling.

It seems odd to me, that because we proactively detected a case where a police employee used racial bias in his decision making, then dismissed that police officer, that we seem to be targeted by this story as having a culture of bias. The dismissal of the police officer should be a good news story. This officer did not meet our standard.

Steve Allender
Mayor

From: Chavez, Nicole [mailto:nicole. [protected]@warnermedia.com]
Sent: Wednesday, August 04, 2021 3:51 PM
To: Allender Steve
Subject: Re: Rapid City - Monique Mousseau

Thank you for your prompt response Mr. Allender. Based on the information that you shared with me, would it be possible to get a comment from you that speaks to the more broad allegations of racial profiling by members of the police department.

To make it more clear: what does the city and police department have to say in response to members of the community who allege there's a culture of discrimination in the city that includes racial profiling by police officers?

Nicole Chavez
Writer, CNN Race & Equality team
Cell: [protected]
nicole. [protected]@warnermedia.com
*Reporting from San Antonio, Texas

_
From: Allender Steve
Sent: Wednesday, August 4, 2021 4:42 PM
To: Chavez, Nicole
Subject: FW: Rapid City - Monique Mousseau

CORRECTION: The arrest for domestic violence was an investigation only. No arrest occurred. Sorry about that.

Steve Allender

From: Allender Steve
Sent: Wednesday, August 04, 2021 3:35 PM
To: nicole. [protected]@warnermedia.com
Subject: Rapid City - Monique Mousseau

Hi Nicole:

I am responding to your email to Darrell Shoemaker.

"I spoke with Monique Mousseau, a resident of Rapid City. She told me she was pulled over by Rapid City police officers multiple times in 2017 and 2018 when driving to and from the Pine Ridge Reservation for no apparent reason, given warnings by the officers, and she believes it was racial profiling.

Does the police department or city have a comment about Mousseau's allegations?"

(Allender response)
According to our records, Monique Mousseau was:

• Stopped by the Rapid City Police Dept (RCPD) on 3/9/2017 for speeding.
• Arrested for assault/domestic violence on 8/18/2017
• Arrested for DUI, open container, leaving the scene of an accident by the RCPD and South Dakota Highway Patrol (following a public complaint) for reckless driving and hit and run on 8/26/2017
• Stopped by the South Dakota Highway Patrol for speeding and driving with a revoked license on 9/2/2018
• Stopped by the Highway patrol for driving with a revoked license on 9/29/2018

In other words, Monique must have known why she was being stopped. She is a very angry activist who will never say anything positive about the Rapid City police.

Have you made any attempts to contact anyone other than activists? There are 10, 000 Native American people in Rapid City, and you seem to have selected two who are filled with hate toward Rapid City. Moussseau and Natalie Means. Do you need other names, or is there any way we can help?

Steve Allender
Mayor

9/29/18 Driving Under Recovation SDHP
9/2/18 Speed/ Driving Under Recovation SDHP
8/26/17 Leaving Accident Scene - Reckless Driving/DUI SDHP Hit a vehicle in Meade County before PD Arrest
8/26/17 DUI (2nd) Opent Container RCPD Called in for reckless driving
8/18/17 Simple Assault Domestic RCPD
3/9/17 Speeding 11-15 mph over RCPD
1/30/17 Sealed incident RCPD

Desired outcome: A complete story be written by an objective writer

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S
6:33 pm EDT

CNN Ad running between programs

I live in The Bahamas and watch CNN every day. The local Cable company, Cable Bahamas, continuously running local election Ads, cutting out the regular CNN Ads. Over the years I've gotten accustomed to seeing the Ads running, which are basically advertising products and services in the USA. I'm not sure that what Cable Bahamas is doing, is approved by CNN and if CNN gets some of the revenue from these local Bahamian Ads

Desired outcome: Cable Bahamas need to allow CNN Ads to run, instead of cutting in CNN signal and inserting local election Ads

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B
1:35 pm EDT

CNN Calling to complain about dr. Wen - and cnn wouldn't admit they were cnn

I called the 312 line, and just inquired if it was the customer complaint line as stated. The woman said no and that she was a journalist. I kept asking if it was CNN and she wouldn't answer, and just kept aggressively asking "Can I help you." So, they won't admit they are CNN when you call. Its really bizarre. Anyway my complaint was regarding DR. Wen and her incredibly dangerous rhetoric. This woman has absolutely no business being on TV and making the suggestions that she does. She discussed the delta variant being more contagious as a way to justify punitive damages on the unvaccinated. No mention that the delta is not at all as severe (as with most variants). No mention of the fact that no one with natural immunity is getting it, because they aren't. No mention that Europe is seeing over half of those hospitalized with it actually already received a vaccine. No mention that many, due to their own allergy or condition have been instructed by their doctor not to get the vaccine. She is spreading medical misinformation and is encouraging violence on those simply listening to their physician. This woman is dangerous, grossly inaccurate, and encouraging the violent and extremist behavior. Nothing she states is based in science, law or fact. She should not be on TV. Her statements are so egregious, she should be evaluated in a mental facility.

Desired outcome: Dr. Wen should not appear on CNN. She should be removed from programming.

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11:14 pm EDT
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CNN Dr Leana Wen public statement

On 7/10/2021, Dr Leana Wen, a CNN Medical contributor made a public statement that was, presumably, her own opinion rather than verified, clinically researched and peer reviewed medical information. In the video, Ms Wen, an oriental (Chinese?) individual states that unvaccinated people should be forced to have a Covid test twice weekly and be denied access to employment and education until they 'roll up their sleeves and receive an experimental shot' permitted under EUA. By taking this action, Ms Wen appears to have forgotten that she is in a free country, not Communist China, and that while she has the right to express her opinion here (which she would not be permitted to do IN China) her opinion expresses her complete lack of understanding of both individual freedom of choice and medical ethics. In short, she is unfit to be recognized as a doctor or as a representative of CNN. I would appreciate a response to this formal complaint against this individual prior to deciding what further action, if any, is required.

Desired outcome: Dismissal/ Sacking of Dr Wen and her removal from a prime influential public position

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6:15 pm EDT

CNN News

CNN continues to push a narrative that unvaccinated people are refusing the vaccine because they're Republicans or Trump supporters. This is misleading and false! Millions of Americans have already had the virus and recovered and now are immune to the virus. In addition there's no need for a trial vaccine for a virus with a 99.6% survival rate. Stop berating people and accusing them of being ignorant about the vaccine. It's everyone's own personal choice! They are deliberately spreading false information with no facts to back it up. Their own personal opinions are irrelevant and unwanted. They are supposed to be a public service to all citizens. They are biased racist and have no business being allowed to lie or lie by omission to the American people. It needs to stop. They cause hate and division and spread racist propaganda. They are a threat to this nation.

Desired outcome: Take them off the air

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6:19 pm EDT

CNN Get wolf blitzer off the air!

The CNN coverage of the condo collapse has been a cruel disaster with Wolfe Blizer. He is the most insensitive reporter on the air and asks questions that the respondents are even rolling their eyes at. He gives false info; I.e. said families want to know but he is the one wanting the breaking story. He repeatedly asks ignorant questions and would rather talk than the person interviewed. Anybody is better than he is and he should retire today.

Desired outcome: Have anyone cover the condo disaster except Wolfe blizer

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9:00 pm EDT

CNN CNN television national broadcast

I live in Johnstown PA and watch CNN every day most of the day. Recently (the last 2-3 weeks approximately) I have been experiencing chronic and lengthy displays of the "spinning circle of death" - the spinning circle in the middle of the screen indicating loss of signal or failure to lock on to the signal. Currently that indicator has been on for 25 minutes straight. There are no weather issues or other obvious suspects of signal interruption or contamination. I have changed the channel and turned the TV and the router on and off and unplugged them and plugged them back in twice each with no effect. What the F... is going on? Have you reduced signal strength either purposely or even inadvertently? This is more than annoying - I rely on CNN for business news to support my buy/sell decisions on a large portfolio of stocks because even though I have internet I know that public broadcasts - especially CNN - can affect investor decisions and confidence. THIS SITUATOIN MUST BE FIXED! George Lulos, [protected], [protected]@gmail.com.

Desired outcome: reliable, uninterruped signal strength and delivery of CNN national news broadcast

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1:13 pm EDT

CNN All your networks

Why are you not reporting on Hunter Biden's laptop, they just found on it that he was buying prostitutes with Joe Biden's credit card. Is this not a story. Start reporting the real news all you talk about is trump and you lied to us for 3 years about Russia collusion, the only Russia collusion was with Hunter Biden. If you think the American people are unaware how biased, you are sadly mistaken.

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Overview of CNN complaint handling

CNN reviews first appeared on Complaints Board on Oct 17, 2008. The latest review Political coverage was posted on Dec 11, 2023. The latest complaint cnn presents: mystery of jesus the man was resolved on Dec 25, 2013. CNN has an average consumer rating of 1 stars from 387 reviews. CNN has resolved 11 complaints.
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