Electronic Arts (EA)
reviews and complaints

Trust me when I say those of you that have complaints about being booted out or pop up blockers.It is more than likely your computer.If your memory is not up to par to handle all the graphics you cannot play the games.No one will tell you this it took me almost a year to find it out.I had my comp.
redone with new memory card, had all popup blockers removed.Had my Sun Java re-installed and I have no more
problems.Of course sometimes the internet does get overloaded, but it doesnt happen to often.If you are not happy with Pogo, it is probably not Pogo, it is your computer not
able to handle all the graphics.Have your memory on your
pc checked out, so you can put your energy in the right directions.Just trying to help by saying Pogo is not always
and in most cases not the bad guy..

unable to get sound on any games you have- you told me to type in oberonmedia.com and it does not work for me. I was told to add this contact to my address book and I did-please contact me and tell me what to do . I've already contacted a computer expert at your company and they told me what to do and it doesn't work. HELP

On my credit card statement there is a charge for a
game in the amount of $39.99 on October 8, 2017. I did
not order or receive any game from Pogo!
There is no phone number that I can contact Pogo and
my credit card insists that I phone Pogo and dispute
this charge. I NEED information as to how I can contact you and start fraud proceedings if this is the case.

Dorothy L. Jones

Enjiss, why don't you set your table to 'Private' instead of no watchers. I also don't understand how non-pogo members are able to access member games. I don't think it is possible.

Anyways, I've been a member for years and years. I have a few complaints, but all in all it's ok.

wizegal

I have played Pogo games for years and did not have any technical problems until the last 6 months or so...and it was not my pc...I now have a brand new pc and am still having problems such as receiving messages that I do not have Java installed (and when I leave and come back in the game will load and play with no further Java issues) or the game will just freeze. I love Pogo games but can't stand the tech problems. I really have to wonder if you are a Pogo employee...

I was charged $8 ibcirrectly. I tried to join club pogo and had a problem w/debit card and address.

My bank was bought out by another and got a new card. I changed the card and my address remained the same.
Everytime I tried to put the card through, a dollar was charged. I did not realize this was happening until I was checking my bank account.Please help me.

Carol Pedlock

Games will not load on AOL Only on Internet Explorer. Even on IE it goes out from time to time. I checked with AOL, Dell and Optimum Techs and everything checks out with my computer so it must be Club Pogo. How do i get this resolved? I will drop my membership if this can't be fixed.

I have been playing for Pogo taken out of my Vizas for over 3yrs. All of a sudden I get a pop-up, Can't play unless I install a Java-plugin. None Of my other friends with Pogo had this problem, I tried for over 2 months, still didn't work, , but still paying for the service. Finally I hired a computer tech to try and fix the problem. I got into Pogo, finally something about a level 6 platform I had to install in my computer, Now it works, but I lost my orig page with over 3 mil in tokens, They want me to use the 14 free trail and start over... I just don't know what to do.I hope you can fix this problem for me.

Thank You,
Diane Fazio.

I as well have an account with pogo. I would have to agree that they treat members and non-members different and I think it should be stopped.. I constantly get harrassed by non-members, and in a means of defending myself and family and reporting them they have said all of these nasty things to me about my family. I say 3 little things and get suspended. That is not the way i want to be treated, especially when I am paying for a service that I call stress free and peaceful these little unhappy have to come in and try to ruin other people's happy time.. So I really am left clueless as to why pogo wants to loose so much money over a thing like this. So if there are others out there like myself and the young ladies and young men out there that want to try and have something done about this then contact me please!

And my closure would have to be: CLUB POGO YOU SHOULD TRY TREATING YOUR MEMBERS LIKE MEMBERS AND NON-MEMBERS LIKE YOU CURRENTLY TREAT YOUR MEMBERS AND STOP WRONGFULLY SUSPENDING FOLKS WITH NO MEANS OF HARM AND BE WORRIED ABOUT THE PERVERTS YOU HAVE ON THIS SITE! THANKS,
J3NNIF3R

club pogo took 39 dollars and 99 cents out of my account today with out my auth. I was playing on this site as a guest and still have 4 days left of the free site. I want this money back in my account immediately. thank you

I do not believe the jackpots pay-out. I wrote to Pogo January of 2017 inquiring about the "Hog Heaven Slots" jp. A letter to the Editor about the same game/question was posted back in June of 2017!
I wanted to know when was the last time the "Hog Heaven" jp paid out.

No response.

I believe they are hiding a lot from paying members.

I hope there will be a very large class lawsuit and soon!

My heart goes out deeply to those members who are homebound or otherwise confined, on a fixed income, are ill, lonely, etc..

For almost 1 year I have requested I had problems with chatting while in games with my friends. It was working but all of a sudden (for at least 6 mos.) I have not been able to chat with my friends. It is very frusting because I like talking with people from all over and they try to talk to me and I cannot respond. Please help me in this matter I cannot seem to get anyone to fix this problem. It does not seem to be a very hard thing to fix. Please get me back so I can chat. Thanks .

Linda Bunn shelburneufo@gmail.com

Ive played in pogo since the year 2017, an just in the last week around 3/10/08 they've done something to the site, i am a pogo club member, an now every time i try to play a game, it boots my cpu up to 100% on the browser as tho some one is hacking into my browser, has any one had this prob yet...

I have been a club Pogo member since July 2017
for the last 3 months
I was unable to contact EA games as I am always told that I have incorrect Password.
I know my password.when I ask them for the password-they sent email giving me the password
I used.This problem has been going on for several months.
Can anyone give me telephone number or address of EAgames UK?

I`ve been a memeber of Club Pogo since 2017 and never had a problem. Now it`s 8/12 and I can`t play the games regarding Flash Player I try to install it and it says it`s all ready installed, but I still can`t play my games and I pay $40.00 a yr. When I try to talk to my friends sometimes it works othe times it doens`t. I can`t seem to get anywhere. I`m very upset over this. Can any help me? Thanks

DRI*ELECTRONIC is the company EA Games Store uses. So Check if you bought a game or started pleying an online game latly.
I myself got scared when I saw it on my internet bank but later discovered that it was when from A game a bought from EA store online.

Hope it helps. And if you didn't buy anything from EA then you better have a talk to them.

In my bank statement today there is a RECURRING CHECK CARD PURCHASE for DRI*ELECTRONIC ARTS with the phone number [protected] MN on my bank statement starting Dec 21st 2010. I have no idea what it is for. I will contact the bank ASAP. It started on the same day I made a small purchase for the ASI*HUMBLE BUNDLE but that might be just a coincidence. I have no idea how DRI got my CC info. Upsetting to say the least. Where's the pitchforks and torches?

these people are thieves

our credit card was charged without our permission. dont even know who this company is or what they sell

Charged as well. How do they get hold of ones credit card info?

Same thing happened to me with this company...very angry!
Someone needs to file a Class Action suit against them.

How many comments do you want?

This is crazy all I want is to play pogo games and for some reason I can't get it on line all I get is try free games .I am a member have paid for the year and would like to play games again

Just please get me back on line to play pogo games I am allready a member

Just get me back on line to play pogo I am allreadt a member

I have been trying to bring up pogo and all i get are try free games I am allready a member I don't want free games please tell me what to do I have changed my user name I would like it to be ruppieandpapa@yahoo.com pass word the samewwjd777 can u help

I resubscribed back in september to club pogo for a year . i can not play any of the games. i need this straigthed out it has gone on long enough. I want to play the games that is what i payed for.

i have had the same email sine i ve started with clubpog and i only wamt one. that is hotmommie47@yahoo.com. i dont want to be paying for more than one account. i hope you can fix this problem. thank you jane pearce.

for 6 months of last year was ok after that i couldnt play any more my e mail address had changed ive gone in to try and change it but icouldnt now they have charged my account again can you please help this is my only form of entertainment.?

not able to play any pogo games. Pd to be a member and have nothing as of yet. Please fix asap. Always get and error has been made or oops something is wrong. I want my money back or be able to play all the pogo games I've pd for.

after clicking to get to game site after the final click to play computer goes back to my screen saver

i am a paid member and cant get on pogo

i lost my club pogo

Can't restake when ever I have winning hand.

l[ke tro getr what i paid for ori willcall consumer proyection

where do i go to sign my password to get to the main screen for members it wont take me there

Im a pogo player since 2001.never encounter the problems you have had.i'm certainly not gonna sit for hours on to play a on-line game.i would just move on to another game or room!
what i wonder about:does any one ever actually win those jackpot prizes?

People use cheats to freeze the board on Texas hold em ...you don't fold or time out but the game says you did...and please do not tell me I am not computer savy...I clean even the jave cache almost every other day ...pogo allows these cheats and people should rise up against these people because enough is enough

that happend with me 2
they not worth it

can some one from pogo call me please

you can not get a hold of pogo when you need them ive called them and got no where i need too get a hold of you pogo

Inside the United States: [protected]

For what did you give money? I've never been charged anything.

im trying to renew my club pogo membership with my vanilla mastercard n it says cc failure can u help me please ty poidom7329

I have tried to reach customer service to try to buy some games! Every attempt to reach C>S> has sent me to many dead ends. I try to use the BUY sect. to no end. I fill in Product:, Categery:, Subcategory. I am given NO choises, nor do I have any idea what is to go in this space; PLATFORM: so I am someplace that is going NO WHERE. during this same time period, I did not have any problems getting to pogo to renew my menbership, so WHY can not I get to C.S.?

I am sorry to tell you, but you have to contact Pogo.com customer service to get this straightened out.

It's so obvious that there are administrators who fix the games. Pogo is another of the "control freak" webistes. When I see control freaks like this, it makes me distrust any advertisers on it. I mean, you're talking about control freaks, the last people you can trust, by definition. I keep track of who advertises there, just so I can make sure never to purchase products from them. No way would I trust anyone who advertised with pogo.

[protected]
[protected]
[protected] Unlisted Pogo #s
hint to all
* when calling the #'s ( that homer gave in this post ) *
* say my account *
* then NO MATTER WHAT OPTIONS U GET *
* say AGENT *
* it will take you to a HUMAN or wait untill end of choices and press 9 for other games..it is actually e and a the parent company so it may bring you better results. the first thing they do is take your phone number and email so that if you are cut off they can get back to you. found it all by typing pogo contact number in search but had to go through a few pages to find it.

I wanted a number so I could complain about head techy and cant use emails as he is one in charge so nothing would get past him.

i went through the same thing with pogo games. i tried and tried and tried to cancel that subscription. they give no contact information - finally, i cancelled the debit card/creidt card and that ended that! POGO is a rip!

My husband subscription came due without realizing it was due, since he had quit playing the games. He cancelled as soon as he seen it seen the checking account. We have tried to get our money back, but can not get ahold of anyone. I have seen the other complaints about POGO...it doesn't sound like a reputable business. We want our money back.

First of all it is hell trying to get a hold of someone from Pogo. I want pogo to refund my $39.99 and After several emails I finally got a phone number to call [protected] so I called the number only to find that the gentleman on the phone could not help me. My subscription was due January 26th and I wanted the subscription cancelled. The gentleman said pogo is going through rough times and he tried to refund me but since it was past 24 hours he could not. I explained to him that I have been trying for over 5 days and I have the emails to prove it. He could not help me. I am not giving up!

I hope you recived my mail to you ok from kaynien5
e-mail kay.bailey@optusnet.com.au

Online games Pogo/ea took $39.99 out of my mastercard and I waas not notified about this and I do not feel I owe this. What is the deal?

take me off the billing. I cant get pogo games any more

Hi, I just got off of my pogo account. You keep telling me that someone is using peacelove1265 to go to chat rooms. I must say I have never been in any chats rooms ever. Someone is using my name peacelove1265. Please find the person or persons using my name in chat rooms. I have been a menber for a few years and never had this problem before. Please clear this up before they use my name again. Thank you, peacelove1265

i am a pogo club member now for quiet a long time, for the past month i have not been able to play much pogo cause my pogo home page will not load, what is the problem?, i can go to my friends page are any where else, but my home page with my mini on it and all the games will not load, i am getting very upset, now you people let me know what is the deal?, im waiting to hear from you pogo?---------------------------------------------------------------------------------------------------------------------------------MEOKIEPIE

I PLAYED AN ONLINE POKER TOURNEMENT AND WON $9700 I GOT $1300 PAID INTO MY ACCOUNT AND WAS TOLD TO GET AIRLINE TICKETS AND VISAS FOR MOSCOW I DID THIS AND THE COMPERTITON MOVED TO kIEV. I COULD NOT GET A FLIGHT TO KIEV SENT A COPY OF THE AIR TICKET TO MOSCOW AND STILL HAVENT RECIEVED THE $1300 I SPENT AND NOW THEY DONT ANSWER THANK YOU POKER STARS. I WILL KEEP YOU ALL INFORMED

I have payed the next year of fees to pogo games trough AOL Games which should have been transfered to pogo
games, but all I was informed is that my password has been changed. Still every time I try to play the games I'm
refused entrance. My name is Norma Priolo, my address is 1701 E. 24th. Place, Mission Texas, 78572. My Email
address is onpriolo@aol.com. Please would you reinstate my membership and tokens, so I can continue to enjoy
the games.
Norma Priolo

I had payed the next year of fees to pogo games and I have been cut off. my screen name is onpriolo@aol. com.
would you p;ease reinstate my membership and tokens, so I can enjoy playing the games.
Norma Priolo

I have lost the Tab to your website on my computer. Can you please fix the problem?

on nov.24-08 i made a payment of 43.99 to pogo using pay by cash i didn't think that it took because on the 25th of nov. when i went in to play pogo it asked me for my credit card again so i used pay-pal soi paid twice i have 2 emails one from pay by cash and one from pay pal how do i get my money back from one of them

AOL. HAD GAMES FIRST THEN SWITCHED TO POGO GAMES FINE THEY MADE ME CHANGE MY ON SCREEN NAME AND DIDNT SWITCH ACCT FROM ONE TO THE OTHER AND ARE NOW CHARGING ME TWICE A MONTH FOR PLAYING ON LINE AND THERE IS NO WAY TO CONTACT THEM OR THEY REFUSE TO ANSWER MY E-MAIL
HELP PLEASE HOW AND WHOM DO I CONTACT

I am being billed on two different credit cards for one subscription to pogo

everytime i try to play a game that i select, it always shuts down my computer

i tottally agrree with every one else who have had a problem with pogo! it was for me a very relaxing way to work off my stress! not anymore/it is only adding to my stress!

ok hope to get a answer soon

please help

i would like my information back that i already had

last year i paid for pogo club it got lost i paid again today 1/30 i had over 3 milons token all lost i was under screen name cjazzy 61 please help i would like to have all my old things back thank you

my account was bill 39.99 was only suppose to be 24.99 had a 15.00 off on year subscription

had an advertisemint for 15.00 dollars off yearly fee making it 24.99 would like to get bill for that instead of 39.99 if u have already bill me would u please credit my account back 15.00

Thus far, I've purchased World Adventures for Sims 3, Ambitions, Sims Outdoor Stuff, and Nightlife, ...and I must say that I have NEVER in my life played a game with as many glitches and game corruption as the Sim's 3- and Expantions. I don't ever remember running into any glitches with Sim's 2. I think with Sim's 3 I've battled approximately 200 or more glitches and STILL counting...I lost track! Maybe it hasn't been anymore than 100, but it sure seem's like a countless ENDLESS number! I appreciate the lastest Sim's 3 update which corrected the worst glitch I'd suffered thus far. EA fixed the glitch where my sim's would become frozen to objects, thus suffering a cruel fate of being aware they were motionless and unable to eat, sleep, ect...I sure was pleased when EA games finally corrected the resetsim feature as well...BUT...Unfortunately the current problem I'm having AFTER A YEAR OR MORE OF NEW GLITCHES...has me giving up on EVER PLAYING ANYTHING CONNECTED TO SIMS 3 EVER AGAIN! The lastest madness, well see when I make a trip to France my Sim's gets stuck in limbo land and never returns home. Once, I managed to return my sim's earlier home from France but only to find that they cannot interact with one another. When I tried Egypt it's even worst because when my sim's call on their cell phone to return home the game suddenly locks. I've tried all the suggestions and thus far I've managed to get past tons of glitches but enough is enough. I've had enough...World Adventure's was my favorite and if my Sim's can no longer make Trips without risking the inablility to interact with one another then it's not worth it to play the game period. I wish I could get back ALL the money I've spent thus far but I should have known better, I suppose. There is nothing wrong with my computer settings, and my computer is 100 percent compatable with Sim's 3 Expantion packs. For the love of Simolians, this game has driven me out of my mind! I HATE THE SIMS 3 AND EXPANTION PACKS! To anyone thinking of purchasing Expantions for Sim's 3 BEWARE, IT'S NOT WORTH THE TROUBLE!

I agree with all you guys. I f***ing hate this piece of ###. i was so excited when i bought this game, since i loved playing the sims 2. i thought it would be worth buying the sims 3 for £40. I started playing it and the speed was as slow as f*** even though my pc is only two years old, apparently i had to buy this hi-tech video card which i didn't think was right to pay for because i've spent enough on the game! I downloaded a speed patch for the game which made it a little faster but only to the pace of a snail. Oh yeah, by the way, i actually prefer the sims 2 graphics than this. And when it finally loads up on create a sim there are LESS hairstyles than the default sims 2 ones and most of them are stupid. Why the hell do they still look obese when you can't make the sims any skinnier? The skin texture is too flat so they look like wax candles. In fact, create a sim is probably the only part i like in the game because it loads the fastest. OH GOD THIS IS THE WORST PART when i started playing it with my new sims, the game stopped every movement for 1 minute (I'm not kidding) and i just wasn't even worth playing! AND WHY THE F*** CAN'T I BUILD MY OWN NEIGHBORHOOD like in the sims 2? Instead we have to buy them? We also can only just seem to play one family, ridiculous. I don't know if this has happened to anyone else but when i applied my sim for a job, the game would freeze 100% all the F****** TIME!

WHAT A F****** LET DOWN EA. A WASTE OF MONEY. i just play my sims 2 instead!

I just got the sims 3 for wii and it is an avalanche of fail! Here is the letter I wrote to EA - who brushed me off.
I really only have one question. When is EA going to recall this game on the Wii platform and fix it? Because the bugs and glitches throughout the game make it virtually unplayable. Not only does it freeze my Wii, but I've been keeping note of all of the in-game bugs and glitches since I started (trying to) play it a little over a week ago, and the list is already over 100 distinct items long.

I wont list all of the glitches I have encountered, but here is a sampling of common bugs:

-Sims blink in and out of existence and have to be deleted in order to continue.

-Guests at my sims' house arrive but are INVISIBLE, or become invisible and impossible to interact with unless the invisible sim
chooses to start a conversation himself.

- Sims get stuck in "Fast Forward" Mode.

-Sims get trapped sitting on the couch and wont get up. They wind up starving to death.

-Sims load without certain facial features such as EYES!

-Objects randomly become "unclickable", also unsellable, unmovable, such as Fridge, counters, plates of food, stove, anything on the dining room table. The unusable objects become impossible to use or to get rid of, and fill the house with useless junk, etc.

-Sims who should be able to cook meals are unable to at random intervals, being offered only the option for "grab quick meal" - normally solved by buying a new fridge.

-Houses and shops do not load and sims just walk through the walls of the building, unable to interact with it in any way.

-Shops and restaurants "Freeze" and become permanently unusable, unclickable (not able to work around this issue, and especially galling when a sim has a job there). this has occurred with both the book store and the bistro as well as the grocery store.

-When I try to SAVE my game, often it freezes and crashes instead.

-Sims momentarily freeze and stop doing anything in the middle of different tasks, even though the clock keeps moving, so simple tasks can take up to 4 hours, such as EATING?

-Sims doing on-the-job tasks supposedly finish, but are unable to move on to the next task and become stuck like that until the end of the work day.

-Sims are sometimes not awarded Lifetime Wish happiness points even after achieving their goal.

There are many more I have not listed.

Before writing back, please consider the following:
1) It's not my disc. The disc is pristine. Other gamers I've been in contact with have ALSO experienced the same glitches in-game.
2) It's not my Wii. My memory is cleared out, my Wii is updated and in perfect working order.
3) Please do not suggest, as I have heard EA has with other gamers experiencing the plethora of glitches with the sims 3, that it is the disc or my Wii, because I can guarantee you those are not the problem.

Apparently EA managed to get the Sims 3 to work on all of the other platforms they converted it for except for the Wii. These crippling in-game glitches and bugs are on a totally unacceptable level for any game on the market. I have never bought, nor heard of, a game being released on any console with so many game-ending and frustrating glitches and bugs. I would really like to know why EA decided to release a game that barely functions at all, let alone on the level to which I would assume make it salable.

I pre-ordered this game months ago and I am not just disappointed, I am simply shocked that the game was released in such a sorry condition. I hope EA intends to recall, refund, compensate, or fix this game for all of the fans who bought it. I would have waited another year for even a mediocre version of the game... as long as it actually worked on an acceptable level. I'm sure EA will be receiving many emails like this in the months to come, especially after thousands of people unwrap them on Christmas day and experience the malfunctions for themselves.

I would like to know what plans, if any, EA has to make this situation right for its customers and life-long fans. If someone could get back to me with that information, I would appreciate it.

Thank You

I 100% agree! i am so sick of spending 40 bucks a game and getting a steaming bag of crap in return! i just plat Sims 2 now isnt worth the effort

When I click on the sims 3 adventures or any sims 3 it says "Your the sims 3 base game is incompatible with the current sims 3 extension pack. Please update your game via the game launcher" but it won't let you click on anything so I cannot update it. This means I cannot play on sims 3 and I am very annoyed. How can I stop this problem?

I'm not in total agreement, as you will see, but for the most part, i do think that the OP is correct:

okay, first off. I like the sims 3, for the most part. Obviously there are bugs which need fixing, but like the sims and the sims 2 these get fixed as the game progresses and more add ons and patches are produced. Plus, you can always count on some lovely mod online to fix all the screw-ups quickly for you, and usually for free.

My complaint, because EA games doesn't seem to have an official complaint contact (Some thing tells me they'd get so many it would probably crash their server) is more about aspects of the game play then anything else.

1) this whole 'moving to a new town' BS? It's just that, BS. Please get red of it. I like story progression to be on, it allows families to move, romances and relationships, children and promotions... it's a good thing. BUT. Moving out my second favorite sims to play, with no warning and no permition it ###ing stupid!
Move sims out which have never been played, IF you need to move any out at all. Do not decide, after the game has been running for nearly five hours (Home sick, nothing better to do) without saving, (Which yeah, is my fault, but i shouldn't have to think 'i should save incase the game decides to move my sims meaning that if i do go ahead and save the freaken awesome progress i've made i'll lose them forever!') To go ahead and move them out! Especially if they are the fiance to a member of the family i'm playing now!

2) Main town Rabbit holes. They are freaken dumb. Seriously, i get rabbit holes for work and maybe even the spa, but for the book store and grocery store? Come on, they've been able to do that sense the first game, and you've proven you can do that in WA, hoping the next Add on will ammend this problem, as it is rumored to do.

3) Many of the same complaints that other people have, the cars drive through each other, not that many decent animations. Oh, on the subject of animations, what is with all the failing? The falling on their ### when they open the draws, or choking on food all the time? It's cute and makes sense if they are clumsy, but not for normal sims!

totally! The carpool gets me so angry cuz even if u make ur car the prefered vehicle the carpool always just sits around and waits and honks... but i love to honk MY car horn! JK! Also, one of my sims was stuck, ( its hard to explain) u no how when they have a birfday, u cant cancel it? well, my sim decidied that his birfday would never end! How nice!?! So he stood there, waiting, as i made him a list of things to do. He just stood there for atleast 7 sim days. not passing out ( he was exausted, i have no idea why he didn't), he was starving, peed himself, was smelly, and lonley. omg the sims i always thought was great but then i got this $40.00 game at a target store! waste of money and time. AND! i'll just be playing, having fun, forgetting to save every 5 minutes or else it will quit the whole thing and some how magicly turn off my whole... literly my WHOLE fricking computer! Thanks so much EA for ruining my Computer gaming days! OH ya bi the way, this pic is not me!

Ok, to the people who are complaining about the petty stuff in the game, all I have to say is...

It's a ###ing game. How realistic do you expect it to be? If you want THAT much more realism, get off the ###ing computer, go outside, and LIVE. It can't get more real than that.

wow so i spent all this time making this beautiful house and making my sims perfect basically playing god and controlling them and making them the way i wanted them to be and then it says error when im trying to save it? so i stopped playing for a while then i decided i wanted to play again and this is not to mention just a few hours later and my game wasnt even there. yippee ### sims.