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www.clover.co.za
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1.2 226 Reviews

Clover Complaints Summary

11 Resolved
215 Unresolved
Our verdict: If considering services from Clover with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Clover reviews & complaints 226

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M
2:52 am EDT

Clover Clover classic

I bought clover classic danone on the 15th April 2021, their expiring date is 17 May 2021 and BD was 18 March 2021 but the danone inside were brown and they are supposed to be pink because they are strawberries. I am totally not happy as this inconvenienced my kids' lunch box and made them to hate yoghurt. I have tried to contact clover with no luck at all.

Desired outcome: i want fresh danone and an apology

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P
8:13 am EDT

Clover Mooi River Salted Butter

I purchased Mooi River salted butter last week to bake and cook for my birthday party. The butter has got black mould on various places. I have taken pictures and still have the butter as I could not use it. Why is the butter mouldy? Had to go back to the shops to buy some more. It was on a special at Checkers, Davenport, In Durban.

Will send pics.

Pam Harvey

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R
5:20 am EDT
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Clover Clover Yoghurt

I ordered 2 x 1lt Clover Hazelnut from Checkers 60 delivery service on the 18th April 2021 on opening the product I had noticed that product was curdled and very watery not the usual viscosity as we are used to so not sure if it was a bad batch or cold chain issues product is still within date (images supplied)

my contact number is as follows

[protected]

Rob

Desired outcome: would like replacement

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F
5:54 am EDT

Clover Medium fresh milk

Clover milk has become weak and stinky. Its quality has dropped . The milk taste horrible. The life of clover as become useless and pathetic. Trying to cost cut. Wasting consumers money. Clover was the best now it's the like the rubbish bin. Its smells bad goes off within a day of purchase.

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W
7:59 am EDT

Clover Fresh Cream

I purchased fresh cream on 12 April 2021 and then used it on 14 April 2021 and the cream was sour and the expiry date was only 18 April 2021. I had to throw it away. This was the first time it happened but I was really not happy about it as fresh cream it was cheap.

I would appreciate it if you could get back to me.

Many thank
Washeefa Jordan
[protected]

Desired outcome: Refund or voucher or replacement

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V
5:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clover 2lt fresh milk

hi clover i am having a problem for the second time now with your 2lts fresh milk, as it getting spoilt well before the expiry date, i have purchased this from checkers cornubia mall, please advise why and how can i be compensated thanks

my cell number is [protected]

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E
9:46 am EDT

Clover 2 Litre Fresh Full Cream Milk in blue bottle

I've always chosen Clover milk over any other milk brand. Since the company changed over to the blue bottle packaging the quality of the milk seriously declined. A few times I've had to go back to the bottle to be sure it hasn't expired. The milk tastes bitter and artificial. I cannot even stomach it in my coffee. I initially thought it might be a batch issue and continued to support Clover. After having a general conversation with friends I realized that I am not the only one who stopped buying Clover milk for the same reason. Thank goodness for the many choices we have these days.

Desired outcome: Investigation

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A
A
Andrea Roos Snyman
, US
Jul 24, 2021 1:30 pm EDT

I agree! It used to be my favourite but I cannot even stand it in my coffee the past 2 or 3 weeks. It tastes very unnatural and leaves a weird taste on the back of my tongue

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A
2:17 pm EDT

Clover Box milk

Good day i am allana lategan contact nr [protected].i bought a 6 pack clover milk from pnp and found 1 box had a watery kind of liquid coming from the box.i was so lucky to have found it before my family did because what dangers could have been behind this unknown liquid which i want clover to explain to me how the hell something like this happened.Clover was all years my 1st choice but from this experience i will never recommend clover to any other person and for the rekord the customer email adress on your boxes of milk is not working just letting use know

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A
3:58 am EDT

Clover Full cream fresh milk

The taste has changed drastically. It tastes awful. As if it's going off... what has been changed? Please bring back the original taste of clover milk

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T
3:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clover Super M Vanilla Flavoured milk

Normally I have the chocolate flavoured milkshake but today I decided to try the vanilla one.When I first opened it.It smelt really good but as soon as I tasted it I was very disappointed.So I told my mom about it and asked her to taste and we both agreed that this drink was lacking flavour.It tasted like milk with a few teaspoons of sugar, and you ran out of vanilla.It's literally like baking a banana bread but instead of putting 4 bananas you put one you can taste there's banana in the bread but not enough.It's the same thing with this drink I can taste you put vanilla in the milkshake but there's not enough of it.Please improve this recipe it's a huge disappointment.

Desired outcome: A Super M chocolate flavoured milk.Free of charge

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X
10:40 am EDT

Clover Delivery not delivered

I really feel disrespect and being taken for granted because of our company is a small business and I doubt if this would have happened if it was a big company such as Shoprite. We placed and order on the 4th of March till 19 March 2021 order has not been delivered and this looks bad for me to my costumers I look incompetent. I really do not appreciate how we are being treated.

Desired outcome: My order to be delivered

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D
12:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clover 2 liter box milk

O my word! Am I disappointed in clover 2 liter box milk. Please come and taste this milk here at my house. I thought okay on the one box I bought it might be my taste and gave the box milk to my dogs. Again I purchase another box! With the biggest regret! The milk got the most terrible taste!
That unbearable to drink! Why what happen to our best milk! I will never but never ever buy clover milk ever again! Its hard enough to make a living, and to deal with a product that is unbearable to use and to waste money! No no no!

Please you can contact me at [protected] please come taste this terrible milk!
Why on earth is Clover going down like this as I saw on Facebook a lot of complaints about Clover products! I used to be a Clover fan as Clover was to me the best product, sorry to say but no more! We really cannot afford to throw money away. REALLY CLOVER! WHAT IS WRONG!

Thanks

Judy

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J
4:28 am EST

Clover Clover tropika tropical flavour juice

I bought clover tropika tropical flavour juice at pick and pay Wonderpark on Saturday 06/03/2021, but it has since changed its colour to pale yellow and also has orange/peach colourants stuck on the bottom and sides of the bottle. It taste like pineapple flavoured but the taste is very horrible. Batch no ZA5/2 T, PD date 22/01/21 13:21, BB date 18/03/21.

Desired outcome: Replacement

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S
3:01 am EST

Clover Clover fresh milk

Good morning. I'm hoping this reaches the right people. I've purchased the clover fresh milk from our local shop (Starwood spar) this is about the 4th time now that I've purchased it and within a day of opening its gone off. It's really frustrating becuase the shops are refuse to take it or exchange it because of covid. What do I do now? please it would be really appreciated if you guys could resolve this problem. Kind regards.

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R
2:55 pm EST

Clover Clover milk 2 litre

To whom it may concern,

I am a long time buyer of clover milk and when I purchased my 2litre clover milk (blue bottle) from Debi Supermarket PMB I was upset at the quality of the milk your brand is now producing. This milk had a water texture and was bitter to the taste. This milk was not expired or open prior to purchase, and I was extremely upset at the quality.

Regards
Revalan Naicker

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R
1:46 am EST

Clover 2 litre clover milk

This is the third time on purchasing this clover milk in the 2 litre blue bottle where the expiry date shows 15 March 2021 and was purchased on 7 March 2021 yet it is already sour and gone off. This is extremely disappointing. If quality control tests have been conducted why is it that this milk is always sour. It causes stomach problems when injesting it

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R
2:21 pm EST

Clover Classic yoghurt

Good Day,

I purchased x3 clover classic yogurt (6 pack) from Starwood spar in phoenix durban about 2 weeks ago.
Upon opening the top seal I noticed that the ypghurt had separated.

The strawberry flavored yogurt was white in color with streaks of pink, and tasting very odd. I am so glad I opened to eat as these were bought for my two and three year old kids.

It is also only expiring at the end of March.

This is unacceptable as clover products are used daily in my home.

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L
4:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Clover Bought milk 2l yesterday 25 Feb 2021 today 26 Feb 2021 its sour.

Garages and other small businesses do not put the milk in a closed off fridge it always has an opening in front. Maybe that is why the milk goes of. I am not an expert but it's either thar or you quality went down.

Linzelle Meyer

Desired outcome: We pay almost R40 for a 2l. It's ridiculous to waste money

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A
12:52 pm EST

Clover Yoghurt

I at least buy 24 yogurts a month for my babies. They only eat smooth strawberry Danone yogurt, the classic one. As I open the yogurt it is favor less and white...
What happened to the yogurt being strawberry pink and creamy? And this is not the 1st time this has happened...
My little girls have decided not to eat it, so this means I will have to stop buying the yogurt
Highly disappointed

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J
9:10 am EST

Clover 2LT fresh milk

Good Day,

I purchased a 2lt milk from our local store on Friday the 19.02.2021, expory date the25.02.2021, and it was gone off/spoilt by the 20.02.2021.

I tried contacting the Pinetown (DBN)branch to complain about this on Monday 22.02.2021, but was met with an empty line, probably no signal?

Please can someone contact me from Clover with regards to this milk.

Kind regards,
Joann Pillay.

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Contact Clover customer service

Phone numbers

+27 104 170 163 +27 104 170 152 More phone numbers

Website

www.clover.co.za

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