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2.4 152 Reviews

ClickBank Complaints Summary

52 Resolved
89 Unresolved
Our verdict: Engaging with ClickBank, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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ClickBank reviews & complaints 152

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6:15 pm EDT
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ClickBank eft after cancellation

CLKBANK * COM kept charging me after I cancelled my account with the vendor. I asked who kept that money, no reply. My guess is CLKBANK kept it, so my complaint is against CLKBANK. I need to prove that I received an email from CLKBANK acknowledging the cancellation. I never got that email, but I have proof from the vendor that I cancelled it, and proof of when the account ran out.

Everyone, just be careful about anything that uses CLKBANK. At least now you can look up the charge on CLKBANK.COM using the ID from your card's billing statement, and this may help some people identify the charge.

We identified the charge and were surprised we were still being billed a year later. It took us that long to catch it with two people getting computer guides that showed up as CLKBANK. We never questioned it together until neither of us expected a recurring charge from them anymore. I think they count on that, and should be sued for charging for services not rendered.

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C. Wallace
Harwinton, US
Jul 12, 2010 1:00 pm EDT

I ordered a search service from them and they billed my checking account for $29.95. The did not provide the service I contracted them for. I have emailed them to cancel my order and to refund my money and if I don't get any satisfaction, I will complain to the FCC as this is an interstate fraud using the internet.

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10:24 am EDT
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ClickBank have not received order #dw7d2d7e

Ordered a product entitled: The Truth about Six Pack Abs Package - including audio and video bonuses. One payment of $39.95 Order # DW7D2D7E. Have not received the order as of today and the order was made on June 6, 2010. What's up?

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4:45 pm EDT
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ClickBank how did you get associated with th veterans administration

The subject is very apparent. I paid $19.95 to use your "service" to help a deceased miltary buddies family get some information so he could get his name added to a memorial wall at his cemetary. Only 19.95 and we can help. Well, I had blonde tell me all the details about your "service".

How on gods green earth did you ever get to connected to the VA and how do I get my $19.95 back. What kind of service do really provide?

I'm sure that no one of importance will see this message . Especially the VA or the Federal Government. How can you dare say you serve this country and help soldiers.

Since you don't have the desire to keep me apprised as your 24 hr response says, here is mine.

Brad W. Deveraux
SGM, USA, (RET)
979 N. 500 E.
American Fork, UT 84003

[protected]

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Update by bradw2925
Jun 16, 2010 4:56 pm EDT

As stated, I am retired from the Army with an 80% disability. Thus the VA connection and those people are the best. I served 28 yrs, and only trying to get some kind of verification of his time in service. They don't want anything else. Well if it costs $19.95 to get the information, so be it.

I understand privacy act and all the rest.

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12:09 am EDT
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ClickBank can't cancel subscription

I subscribed for a 1-month subscription for $10.95 to some public records search that I wanted to use for genealogy research. I fond the service useless so had no intention of continuing with the service. However, I have found a second charge of $10.95 on my credit card nad now have no way of knowing the company name or service to contact to cancel the subscription before I get yet another $10.95 charge added to my card.

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Ljaq
, PH
Jun 20, 2015 7:22 pm EDT

Good day.. Clkbank.com keep on charging monthly inspite that i been cancelling my subscription.. How can i cancel it forever

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FairComplainer
Nashville, US
Jul 14, 2010 6:08 pm EDT

CLKBANK * COM kept charging me after I cancelled my account with the vendor. I asked who kept that money, no reply. My guess is CLKBANK kept it. I need to prove that I received an email from CLKBANK acknowledging the cancellation. I never got that email, but I have proof from the vendor that I cancelled it, and proof of when the account ran out. Everyone, just be careful about anything that uses CLKBANK. At least now you can look up the charge on CLKBANK.COM using the ID from your card's billing statement, and this may help some people identify the charge.

We identified the charge and were surprised we were still being billed a year later. It took us that long to catch it with two people getting computer guides that showed up as CLKBANK. We never questioned it together until neither of us expected a recurring charge from them anymore. I think they count on that and should be sued for charging for services not rendered.

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9:31 pm EDT
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ClickBank my credit card was scamed

i am Tammie S totler i was sent an email on may 3th, 2010 this site clickbank.com ask me to give them $1.00 to start the program then i kept getting emails to pay for another site which i paid $47.00 for and i still have nothing but emails comming to me i want my order cancelled and my money returned to me and put back on my credit card.and i want this company to stop sending me emails. i demand my money returned to my bank
a.s.ap. or i will report it to the better business bureau. i want ( rma) request.

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9:26 am EST
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ClickBank unauthorised payment + and no refund

I ordered two downloads from this company - couldn't open them. Clk refunded one amount but not the second - £23.59. A few days ago I received an extremely heavy parcel from Benson containing hardback copies of the two downloads and some "medicines" and I see on my Card account a charge for £80.19! I DID NOT order these things. Can you get me a refund?

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jonbenson
, US
Sep 02, 2010 11:38 pm EDT

Actually you DID order these things... and we have the proof. The merchant for our digital orders is totally different than our physical product merchant. That means you would have to had entered you cc info TWICE on two different sites, as we do NOT STORE credit cards.

So, if you want a refund on the products, use the many links provided: One by email upon purchase, one on the product download page (including our phone number!) ... help.jonbenson.com. Pretty simple really. I'll be sure that even at this late date you're refunded (just send this note to the CS staff.)

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8:06 am EST
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ClickBank - charge of 14.99 on credit card

Click Bank charged my credit card acct. $14.99 for a information they said I would receive on public records. After pay the 14.99 they wanted more money to proceed on to their next step to receive public adoption records. This is a scam and I want this amount credited back to my account. I emailed them to do this and they have not credited my account.

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11:14 pm EST
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ClickBank fraudulent charges

I am abashed to have to confess that my memory has grown very defective in some respects, but it is the case that I find I have been charged by some agency labeled CLKBANK*COM. Six charges were made on Dec. 21. A charge of $39.95 made on Dec 21 was refunded on Dec. 24. But another five charges, credited to different but similar code-names or whatever, were made on the same day, amount to $75.30. I have no memory now at all of what such charges might have been for OR OF WHAT SORT OF ROTATING CHARGE OR SUBSCRIPTION CAUSED ANOTHER CHARGE OF $35.00 TO HAVE BEEN MADE ON JANUARY 11. I DON'T KNOW HOW TO REACH THE "AGENCY" MAKING THE CHARGES OR HOW TO CANCEL WHATEVER SUBSCRIPTION OR ROTATING CHARGE I AM RECORDED AS HAVING MADE. PLEASE DISCONTINUE ANY FURTHER CHARGES . I AM UNAWARE OF HAVING RECEIVED ANYTHING IN RETURN FOR THE CHARGES. I SEE ON THE INTERNET THAT A GOODLY NUMBER OF OTHER VICTIMS REPORT THE SAME THING.
HELP!

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4:26 pm EST
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ClickBank paid got no service

i paid for a service to do with getting death records and others such as that, from clinkbank, . was given this [protected]@recordslogin.com, which when i tried to login wouldnt allow me too only shown others saying that they also paid for the same service too and werent able to login either. i have paided fpr a service iam not allowed to get in to . help

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roone40
Vista, US
Aug 27, 2010 12:26 pm EDT
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i purchased one year membership to death records .gov to find a loved one who might be dead and the cite i paid into only sends me to other cites where id have to pay more money to . i e-mailed them weeks ago but no reply yet. can you help ? please thank you. patricia rooney

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Vincent Willis
Merced, US
Jun 04, 2010 10:09 pm EDT

I purchased a program from keyonlinejobs.net on May 29. I was told that I would receive my sign-in link and password after I clicked
"Complete Your Order". All I have received was a Secure Paymeent Form from CLKBank showing payment for the program. I have tried to contact CLKBank and keyjobsonline.net but so far have not received an answer.

Vincent Willis
willis5873@comcast.net

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2:49 pm EST
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ClickBank charge to my visa, never order

When I opened my visa bill there was a charge of $43.24 I don't even know or ever heard of this company. So I want my money back. Or will I havr to take legal action? Wich is no charge to me.

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8:44 am EST
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ClickBank every other day diet

My husband saw a book (?) he wanted to order. So he gave out our credit card # to order the book. Turns out its an ongoing internet program that keeps charging your credit card. When I read that, I immediately called my bank. A charge for 39.97 already posted BUT I canceled my husbands card so no further charges can be incurred. I am also trying to contact Clkbank.com to get a full refund within the 60 day period to NO AVAIL. I keep getting "voice mail is full"..."go to our website"...call during regulare business hours." This is a scam people. Be very aware...So all I am out is 37.97...thank God!

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jonbenson
, US
Sep 02, 2010 11:46 pm EDT

Sorry but this is totally inaccurate. We have NO recurring billing products for $39.97. We have THREE ways to receive a refund, one being from Clickbank.com 'direct'. The other being from the customer service site plainly listed on the product download page. help.jonbenson.com -- and from there, within the 60 days, you could have refunded 'yourself' with nothing more than your receipt. However, even at this late date, I'll still refund your money. Just send this message to our help desk using the URL above.

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6:20 pm EST
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ClickBank didn't get service

I signed up for GovMilitaryRecords and used my credit card, but when I tried to log in, they wanted to charge me again. Date Jan. 6, 2010.

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Horst Weiner
Apple Valley, US
Jul 11, 2010 4:42 pm EDT

My Name is Horst Weiner and I download the Lifetime Perfect Optimizer 3 & Hit Malware Extended download and the charged $ 68.76 and it don't work the same Problem is coming back my Order # is QG75RGEN please refund or don't charge me Please
The Product Vendor is JIANHUA SUN

Thank you Horst Weiner

The Atachment Picture show you that it not do the job I have more if you need them, the Programm even delete all off my Bookmarks and Passworts

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1:38 pm EST
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ClickBank clickmoney is a fraud! do not sign up with them!

A bunch of fraudsters!I hope they get retribution for what they did to me!Agreed to pay $3.88 for google starter kit but end up paying $59.95 and an unknown deduction of $60 from another bogus company which was non-existing when i googled its name. I did not even use any of their services and how the hell i got charged for so much money?Called their customer service and no one seem to be answering the calls, looks like they have made off with the victims' money!They are going to pay triple for what they cheated out of the victims and i cursed for their death!

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SPAMFIGHTERS
Hollywood, US
Jan 01, 2015 3:37 pm EST

www.clickmoneys.com used our company email address to send unsolicited email spam. the domain is registered through www.bizcn.com, why? to attempt to hide, the ip address they sent email from was 220.231.127.7, which is now blacklisted.
The domain name is also blacklisted with Norton as a scamming website. Stay away, dont give them any of your information.

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Fionauae
, US
Jan 01, 2015 2:21 am EST
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www.clickmoneys.com used my email address to send and receive emails. This is unwarranted and unacceptable behaviour. I don't care what the company does but it is certainly fraudulently using my email address.
I would not go near them with a barge pole considering their absolutely disgraceful, unprofessional behaviour.

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Online Customer Service
New York, US
Nov 24, 2009 3:09 pm EST
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If you have received a $59.95 charge from ClickMoney, it is most likely associated with the order of one of our promotional Google CD's and I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product however, there are bonus free trial periods to membership websites that accompany the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email. It is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed. The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.

The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):

Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email between the hours of 9AM and 9PM EST M-F and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not canceling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.

As you can see the Terms direct the customer to the sales page, confirmation of order page and the confirmation email where all pertinent information is provided to the customer before, during and after placing their order.

The following disclosure is directly from one of our websites and can these can are located on both the order and thank you pages: "I have ordered Click Money™ and trial membership for 2.29 S&H. After the 7 day trial I will be charged $59.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to the Fast Gov Grants™ and Network Agenda™ for $14.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy | Terms & Conditions. For questions, call [protected], anytime 24 hours a day."

I would enjoy the opportunity of being able to assist you, but unfortunately I am unable to search for an account in our company data base as there is limited information on this post.
For customer service you may call [protected] and they will be happy to assist you.

If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at [protected] or email me at customerservice@cshelp.org and I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support

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1:19 pm EST
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ClickBank fraud

i had seen it on their site- some charged 6 pack building pdfs were downloaded by me and they had said that they will charge $40 in 3 weeks time with no notice. the buggers have charged me...i think this clkbankcom is exactly that. but i have not received any product. so is a fraud. i am going to block my card to protect me from any other frauds by these people.

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Janice Matthews
Toledo, US
Jan 01, 2010 11:38 am EST

Money was deducted from my bank account without my knowledge. How can this happen you do not even have my email registared so I can log in . How is this possible when you need it to log in to an account, it says I do not exsist matthews-janice@sbcglobal.net please contact me reguarding this fact...

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8:41 am EST
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ClickBank funds being withdrawn from my credit card

dear sir/madam

i believe that i misleadingly signed up to CarbonCopy Pro and another unitentified website which are currently withdrawing monthly amounts from my credit card. I have been assualted 18 months ago which has left me paralysed from waist down. I am on the verge of bankrupsy and therefore foolishly signed up the these websites. Since commencement of my membership, I have not ben able to sign on as it contnously requests more funds which i do not have.

Please adise how i can stop these amounts being withdrawn from my account as i have discussed it with my bank who advised i need to contact the people themselves.

Your assistance would be greatly appreciated.

My email: [protected]@gmail.com

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Reviewer65686
,
Nov 05, 2015 5:06 pm EST

I have had 2 payments taken from my credit card, one on 1st September, one on 10th October, both with the reference CLKBANK*VENUS [protected] GBR, but different amounts. Please advise what these payments relate to. Thanks Karen Gamble

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4:28 am EDT
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ClickBank unfunctional and suspicious program

This program(Driver Robot) appears to be free, (no charge) and recomended by HP. After I was asked to pay $39 in order to install the program.When I bought it, I saw that HP has nothing to do with this program and furthermore with the ClickBank company.The program was installed but wasn't functional for my computer.I tried to open some of the links that where provided for help and nothing.Then, I started thinking that something is wrong.So, i did a recearch about this product and the company, and found many articles with complaints and warnings from different people claiming that is a ###.I will try to contact this company for a refound and if that doesn't work, I will dispute the amount.

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ClickBank miss-selling and unathorised deduction of monies from credit cards

Downloaded a book with a revolutionary new approach to loosing weight in supposedly 15 mins exercise a week and with no mention of gym equipment needed. Turned out exercise regime is 30 min several days a week and with weights - usual stuff in other words. Also billing statement shows payment as one-off charge but are now attempting to take the same 'one-off' charge on a recurring monthly basis. Have lodged complaint with both clkbank and my credit card company. Both these companies are a major rip off and should be shut down. I have been buying things over the internet for years and have never had an experience like this.

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ClickBank scam - fraud

Totally ripoff. You are in a hurry for info, so you rely on their banner information. You pay 20 bucks for direct searches and an "extra" 4 bucks for unlimited searches. Your direct searches yield nothing. Your free searches find info, but now you are out of money and they want 20 more bucks to give you the info. Hey what a great business plan, why didn't I think of that? I want my money refunded. They do not respond to any emails demanding a refunds. Don't waste your money! After reading the fine print you will find out you are paying $20 for "access to their members area" and running about 4 searches that surprise surprise, come back "no information."

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Mad Grandma P.
Gibson, US
Oct 05, 2012 5:12 pm EDT
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Googled "Best Criminal Background Check Service" and found that "Background Check 360" was 5 star. Paid $30 for a detailed report... even watched a video as to what to expect. I went through Pay Pal for payment and as SOON as I clicked "Search Now" it immediately jumped to CIS Nationwide and in desperation, I followed the prompts. I got nothing. They are both total ripoffs. Don't waste your money, folks. I feel like an idiot with $30 that WON'T be spent on groceries this week.

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foolish customer
, US
Mar 01, 2012 7:11 pm EST

putting stop payment on this, this site is a scam, linked to through cellphoneregistry.com I am glad I only used a temporary credit card because if you pay them the 14.95 (which ends up being 19.40) you get nothing, no info, just a link to a page where they tell you to pay 30$ for unlimited access. Total scam, emailed them and have not heard back.

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Gandaf the White
Henrico, US
Jan 02, 2012 6:18 pm EST

I'd like to know why companies like this exist? The government can get their ip address and shut the siite down! Instead of blasting sand get these idiots off the web!

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pscritic
Aventura, US
Apr 18, 2011 11:07 pm EDT

I feel this website is such a scam!
I kept on purchasing $39.95 worth of credit and run a $5.00 background check and at the end just have maybe if I was lucky $15.00 worth on my account for one search. No, I did not press any back buttons or anything. If you can, PLEASE stay away from this site!

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cammye
, US
Dec 20, 2010 8:17 pm EST
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I just put in a complaint with the BBB. After I contacted them with a complaint about false advertising. I only needed them to look up numbers and search numbers by people names. After my complaint is when they let me know that I can only look up landline numbers, that was never mentioned anywhere on their site. I was first on the http://www.cellphoneregistry.com site which claim to have found the number i was looking for. The ClickBank appears foryou to pay to see the numbers. I went on to pay for the year because I thought well I could use it for business too. Then I was directed to the website for complete investigation services: http://www.cellphoneregistry.com. They are the scammers. I never got any useful information for my 44 dollars. Now I am going through my credit card company to get my money back.

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P****d off!
New York, US
Oct 03, 2010 11:00 pm EDT
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This is a complete rip-off. It does NOT WORK at all !

IT'S ALL A BIG SCAM! Isn't this illegal?

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sneaky
Tesuque, US
Aug 09, 2010 2:25 pm EDT

I have also fell for this on line service with cis. and found it is not as useful as I expected it to be as a landlord. I expected to use these services to protect my neighbor hood and our selves from non respectable tenants. Found it leading me to other links for a payment$$$$$.. after you pay for all the services to get some where which has cost $80.
I could go to the police dept for $5.00 for the same report. when i checked with the corrections dept on immates. currection dept. I found several people on the site and when I used this service the reported I recieved, that this person has no history...I thought for few more dollars I could get more details with out of course violating any one privacy act and the convince of not driving in to town... I could not even get to the basic with out spending $$$$$$
I ' am totally dissatisfied with this company . after my time is up I will not renew my subscibtion.

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CISNationwide
, US
Jul 21, 2010 3:46 pm EDT

CIS Nationwide Customers,

We understand how hard it can be to trust online companies these days. With so many of them popping up everywhere and many of them unscrupulously taking your hard earned cash with nothing in return. CIS Nationwide cares about our customers! Our dedicated customer support team is waiting to assist you with your searches and answer your questions! We want to help you!

I would encourage any customers who are experiencing difficulties to email customer support. Our turnaround time is usually about 24 hours which is incredible when you look at the industry's standards. You can reach customer support by either logging into your account and clicking on "Help" or just outright emailing help@cisnationwide.com.

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Anon Y. Mous
St. Point, US
Jun 05, 2010 9:08 am EDT
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I have never been scammed this badly before and I've made somewhere in the hundreds of online purchases. I was trying to call and looked for a contact number but only found link after link to complaint sites. I do believe the general public is getting more and more clueless, but this site takes chicanery and fraud to a new level! After I press the submit button here, I'll be calling my credit card company to withhold payment.

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Luisito Lorenzo
, US
May 08, 2010 12:50 am EDT

I was doing a search for on how to screen tenants when I saw a link to: www.civilrecords.org to get a free report and then it ask $9.95 for the full year membership for unlimited search. I fell for it and signed then once logged I did a search and it ask for another additional $14.95.

Thanks to this site I called Discover and explained the issue and put a dispute and the amount was not yet posted to my account.

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ClickBank money taken for a scam company

I paid £16.84 english pounds through CLKbank.com for onlinepublicrecordssearch.com to be able to check a couple of things, now i can not log onto publicrecordssearchonline.com, to search for the things i paid for, and also i have tried to contact CLKBank to see if they can help me locate the company but CLKBank keep asking me for an order no ref Which is HEVS6C and a ref noo which is 1892394075610BCC but they keep telling me it should be 17 digits long, well thats the number they gave me, i have tried to get email addresses for both companies but they just fob me off with rubbish.Im disabled and live in England so i cant even go looking for them. I am really distressed and very annoyed. I hope this complaints site is not a scam. My name is Christine Angel, my email address is [protected]@live.co.uk. I hope you maybe able to help in someway. And hopefully look forward to hearing from you. Thank you very much indeed. From Christine Angel.

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dheeru
Leicester, GB
Dec 09, 2010 7:49 pm EST

Hi...Can we trust jobs work from home and pay them with our debit card or not?

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8:57 pm EDT
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ClickBank - unknown charges on visa

I have two charges on my VISA one dated Feb.6 2009 for $49.42 and one dated May 29, 2009, for $45.15. I have no idea what these charges are for and what I could have purchased! For the Feb Charge there is the #H6FEN86N and the # after the May date is 4T3ED8XN. I hope you will find out what this is all about! How can I stop payment when it has been automatically deducted from my VISA? M. Schneider

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ClickBank Customer Reviews Overview

ClickBank is a popular online marketplace that offers a wide range of digital products, including e-books, software, and courses. The platform has been around for over two decades and has gained a reputation as a reliable and trustworthy affiliate marketing network.

One of the most significant advantages of ClickBank is its user-friendly interface, which makes it easy for both vendors and affiliates to navigate and use. The platform also offers a robust reporting system that allows users to track their sales and earnings in real-time.

Another positive aspect of ClickBank is its vast selection of products. With over 6 million products available, affiliates have a wide range of options to choose from, making it easier to find products that align with their niche and target audience.

ClickBank also offers a generous commission structure, with vendors able to earn up to 75% commission on their products. This high commission rate makes it an attractive option for vendors looking to sell their digital products online.

Overall, ClickBank has received positive reviews from users, with many praising its user-friendly interface, vast selection of products, and high commission rates. While there have been some complaints about customer support and refund policies, these issues are relatively minor compared to the platform's overall benefits.
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