The complaint has been investigated and
resolved to the customer's satisfactionResolved ClairHair.com — Poor Service
resolved to the customer's satisfaction
I'm surprised no one has submitted a complaint about this company. I ordered a product a week and a half ago, was told i'd receive it by 3/16 but guess what no product! I placed my order 2 weeks ago it took them forever to charge my credit card and then they failed to respond to my numerous emails regarding my items, shipment and tracking information. On their site they claim to send out a confirmation email but guess what lies! I never received an order confirmation!
Also I found out this company also runs under another website www.hairsisters.com which to me is a sneaky way to still earn revenues. Hairsisters.com has received numerous bad reviews and they created clairhair.com to trick consumers, after research I found out they are run by the same company which equals problems.
They have poor customer service. Women make your purchases elsewhere! Buyer Beware!