Menu
CB Banks Citibank Customer service contacts
Citibank Customer Service Phone, Email, Contacts

Citibank
Customer Service: Phone, Email, Contacts

citibank.com
citibank.com

Learn how the rating is calculated

1.6 1068 Reviews 1054 Complaints
Verified
The authenticity of the customer service contact information for Citibank has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
  1. Citibank contacts

  2. Citibank phone numbers
    +1 (800) 285-3000
    +1 (800) 285-3000
    Click up if you have successfully reached Citibank by calling +1 (800) 285-3000 phone number 7 7 users reported that they have successfully reached Citibank by calling +1 (800) 285-3000 phone number Click up if you have UNsuccessfully reached Citibank by calling +1 (800) 285-3000 phone number 9 9 users reported that they have UNsuccessfully reached Citibank by calling +1 (800) 285-3000 phone number
    USA
    +52 55 2262 3911
    +52 55 2262 3911
    Click up if you have successfully reached Citibank by calling +52 55 2262 3911 phone number 5 5 users reported that they have successfully reached Citibank by calling +52 55 2262 3911 phone number Click up if you have UNsuccessfully reached Citibank by calling +52 55 2262 3911 phone number 4 4 users reported that they have UNsuccessfully reached Citibank by calling +52 55 2262 3911 phone number
    11%
    Confidence score
    Mexico
    +1 (416) 947-5500
    +1 (416) 947-5500
    Click up if you have successfully reached Citibank by calling +1 (416) 947-5500 phone number 0 0 users reported that they have successfully reached Citibank by calling +1 (416) 947-5500 phone number Click up if you have UNsuccessfully reached Citibank by calling +1 (416) 947-5500 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +1 (416) 947-5500 phone number
    Canada
    +54 11 4329 1772
    +54 11 4329 1772
    Click up if you have successfully reached Citibank by calling +54 11 4329 1772 phone number 1 1 users reported that they have successfully reached Citibank by calling +54 11 4329 1772 phone number Click up if you have UNsuccessfully reached Citibank by calling +54 11 4329 1772 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +54 11 4329 1772 phone number
    100%
    Confidence score
    Argentina
    +55 11 4009 3818
    +55 11 4009 3818
    Click up if you have successfully reached Citibank by calling +55 11 4009 3818 phone number 1 1 users reported that they have successfully reached Citibank by calling +55 11 4009 3818 phone number Click up if you have UNsuccessfully reached Citibank by calling +55 11 4009 3818 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +55 11 4009 3818 phone number
    100%
    Confidence score
    Brazil
    +55 11 2109 2484
    +55 11 2109 2484
    Click up if you have successfully reached Citibank by calling +55 11 2109 2484 phone number 1 1 users reported that they have successfully reached Citibank by calling +55 11 2109 2484 phone number Click up if you have UNsuccessfully reached Citibank by calling +55 11 2109 2484 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +55 11 2109 2484 phone number
    100%
    Confidence score
    Brazil
    +55 11 4009 3000
    +55 11 4009 3000
    Click up if you have successfully reached Citibank by calling +55 11 4009 3000 phone number 1 1 users reported that they have successfully reached Citibank by calling +55 11 4009 3000 phone number Click up if you have UNsuccessfully reached Citibank by calling +55 11 4009 3000 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +55 11 4009 3000 phone number
    100%
    Confidence score
    Brazil
    +57 1485 4000
    +57 1485 4000
    Click up if you have successfully reached Citibank by calling +57 1485 4000 phone number 1 1 users reported that they have successfully reached Citibank by calling +57 1485 4000 phone number Click up if you have UNsuccessfully reached Citibank by calling +57 1485 4000 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +57 1485 4000 phone number
    100%
    Confidence score
    Colombia
    +593 2393 9043
    +593 2393 9043
    Click up if you have successfully reached Citibank by calling +593 2393 9043 phone number 1 1 users reported that they have successfully reached Citibank by calling +593 2393 9043 phone number Click up if you have UNsuccessfully reached Citibank by calling +593 2393 9043 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +593 2393 9043 phone number
    100%
    Confidence score
    Ecuador
    +595 216 202 400
    +595 216 202 400
    Click up if you have successfully reached Citibank by calling +595 216 202 400 phone number 1 1 users reported that they have successfully reached Citibank by calling +595 216 202 400 phone number Click up if you have UNsuccessfully reached Citibank by calling +595 216 202 400 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +595 216 202 400 phone number
    100%
    Confidence score
    Paraguay
    +51 1221 7000
    +51 1221 7000
    Click up if you have successfully reached Citibank by calling +51 1221 7000 phone number 1 1 users reported that they have successfully reached Citibank by calling +51 1221 7000 phone number Click up if you have UNsuccessfully reached Citibank by calling +51 1221 7000 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +51 1221 7000 phone number
    100%
    Confidence score
    Peru
    +51 1215 2080
    +51 1215 2080
    Click up if you have successfully reached Citibank by calling +51 1215 2080 phone number 1 1 users reported that they have successfully reached Citibank by calling +51 1215 2080 phone number Click up if you have UNsuccessfully reached Citibank by calling +51 1215 2080 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +51 1215 2080 phone number
    100%
    Confidence score
    Peru
    +51 1215 2216
    +51 1215 2216
    Click up if you have successfully reached Citibank by calling +51 1215 2216 phone number 2 2 users reported that they have successfully reached Citibank by calling +51 1215 2216 phone number Click up if you have UNsuccessfully reached Citibank by calling +51 1215 2216 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +51 1215 2216 phone number
    100%
    Confidence score
    Peru
    +598 2198 7113
    +598 2198 7113
    Click up if you have successfully reached Citibank by calling +598 2198 7113 phone number 1 1 users reported that they have successfully reached Citibank by calling +598 2198 7113 phone number Click up if you have UNsuccessfully reached Citibank by calling +598 2198 7113 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +598 2198 7113 phone number
    100%
    Confidence score
    Urugay
    +58 212 705 2039
    +58 212 705 2039
    Click up if you have successfully reached Citibank by calling +58 212 705 2039 phone number 1 1 users reported that they have successfully reached Citibank by calling +58 212 705 2039 phone number Click up if you have UNsuccessfully reached Citibank by calling +58 212 705 2039 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +58 212 705 2039 phone number
    100%
    Confidence score
    Venezuela
    +58 212 705 2614
    +58 212 705 2614
    Click up if you have successfully reached Citibank by calling +58 212 705 2614 phone number 1 1 users reported that they have successfully reached Citibank by calling +58 212 705 2614 phone number Click up if you have UNsuccessfully reached Citibank by calling +58 212 705 2614 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +58 212 705 2614 phone number
    100%
    Confidence score
    Venezuela
    More phone numbers
  3. Citibank emails
  4. Citibank address
    Citi, 388 Greenwich Street, New York, 10013, United States
  5. Citibank social media

What category is Citibank related to?

Citibank is related to the Banks category.

Citibank information: contacts, address, founders, CEO, services, and products

Citibank is a multinational company founded on June 16, 1812 with its headquarters located at New York, New York and key people behind it being Barbara Desoer(Chairman) and Jane Fraser(CEO). Citibank deals in the Financial services industry and offers products such as Credit cards, Mortgages, Personal loans, Commercial banking, Lines of credit
Expand Collapse all
When was Citibank founded?

Citibank was founded by June 16, 1812.

What industry does Citibank compete in?

Citibank competes in Financial services industry.

How to write a complaint about Citibank?

To write a complaint about Citibank and get an answer from the officials of Citibank, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Citibank can be filed via the specific Citibank complaint section.

Frequently asked questions (FAQ) about Citibank
What does Citibank do?

Citibank provides financial services. It belongs to a multinational financial and investment corporation Citigroup.

How to contact Citibank?

Citibank’s headquarters is located in New York City. You can message Citibank through Citi Mobile App, on their website or call them at +1 800 285 3000. You can find phone numbers for specific departments and issues on their website.

Where's Citibank headquartered?

Citi, 388 Greenwich Street, New York, United States - 10013

What to do with unauthorized payment at Citibank?

Any transaction disputes should be mentioned within 30 days of the date of the transaction. You should contact Citibank in your country and they will provide further instructions on how to proceed.

Can I raise the Citibank Costco credit card limit?

You can request a raise in credit card limit by phone or online, however, Citibank will provide a list of eligibility criteria that you have to fulfill.

Why is my Costco card canceled?

Your Costco card might not work because it has not been activated yet. If it was activated and stopped working, you should contact customer support so they can assist you in troubleshooting.

What is a Citibank Costco card?

The Costco Anywhere Card is a Visa credit card offered by Citibank. This card allows you to earn cashback rewards on purchases where Visa is accepted.

How to activate my Citibank bank card?

To activate your card login into the Citibank website using your user ID and password, navigate to the “My profile” section, click “Card activation”, and choose the card you want to activate.

 

 

Why is my Citibank account blocked?

Citibank can block your account if it was inactive for more than 24 months or letters sent to your address were returned.

Does Citibank notify you before closing your account?

Usually, Citibank notifies their customers before account closure, however, numerous users note that they have never received any communication from the bank.

How to close my Citibank account?

To close your account you should contact an account manager so they can help you with obtaining the request form and filling in the account closure checklist.

Is Citibank trustworthy?

Citibank ratings vary from low to satisfactory. Customers complain about sudden account closures, credit card blocking, and lack of communication. We would suggest caution when dealing with this company.

Is ComplaintsBoard.com associated with Citibank?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Citibank Customer Service. Initial Citibank complaints should be directed to their team directly. You can find contact details for Citibank above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Citibank. Discuss the issues you have had with Citibank and work with their customer service team to find a resolution.